Getting started in Support is a comfort level thing. You help where you’re most comfortable and because of that, there’s no ‘one size fits all’ reply to the simple question of “How do I get started?”
We can, however, give you some general pointers.
- Follow this blog! We talk about stuff here, and try to post the important bits regularly.
- If you want to help in the forums, join the #forums on Slack and WP-Forums email list. Even if you’re not a moderator, we discuss problems and solutions there. It’s NOT a support list, and it’s not for complaining about moderators. It’s for volunteers helping volunteers help others.
- Like IRC? We have a channel on Freenode called
#wordpressand we’re always welcoming more.
- If you’re really into documentation, rather than helping people one-on-one, go to Make Docs and jump in. There’s a lot of crossover between the two groups since many of us get tired of answering the same question and jump in.
Do I need to have a lot of time to do this?
Not at all! An hour a day or even five minutes is better than zero. We don’t have any time limits, we just ask you do your best.
That’s cool, but I want to be a forum moderator
Sure. Maybe. You should read Contributing to the WordPress Forums first.
Where do I go for help or if I have questions?