FAQ

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Someone’s spamming! What do I do?

On SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/., ask someone in #forums to look. A Slack account is required.

On the forums, use the ‘Report’ option for the thread/topic.

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Why aren’t my posts showing up?

They may have gotten caught in the spam queue, or may have been flagged. In most cases, just being patient is enough, as it can take some time for a moderator to take a look.

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I’m getting warned for posting too fast. Can that be changed?

Drop by the Slack channel and give us a poke.

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How do I get a custom title?

This is handled on a case-by-case basis. If you work for a company as their forum rep, we’ll totally do it for you, but we will verify that you work for the company (so get them to add you to their website). We also may do it on a whim if someone stands out in a good way, like when Jan was new, we jokingly called him the Brute Squad for his handling of spam. The name stuck, just like Ipstenu’s being a half-elf.

To get a custom title, you may try to ask nicely in our Slack channel.

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Linking to your own stuff can be a tricky question. Many of us blog about support issues, and some of us offer services/products to assist with them. It’s a fine line and very easy to cross. In general, if you’re 100% certain that your product can solve the situation at hand, yes, link to it. If ALL of your posts are similar to “Your calendar pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party has a fatal error! Use mine instead.” then you’re actually spamming, and we don’t like that at all. If you’re linking to a paid product, be sure to explain that in the post.

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