Welcome to the official blog for the WordPress Support team.
Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.
Want to get involved?
Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!
We have a detailed handbook to help contributors learn how to work with the forums and IRC.
Weekly Meetings
As well as discussing support issues here on the blog, we use Slack for group communication.
Our weekly meeting is held every Thursday 17:00 UTC, with the first meeting of the month being office hours, and the next will be at Thursday, 17:00 UTC(your time zone) in #forums on SlackSlackSlack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..
The WordPress Support forumSupport ForumWordPress Support Forums is a place to go for help and conversations around using WordPress. Also the place to go to report issues that are caused by errors with the WordPress code and implementations. is split into the following sections:
Members who have bumped into problems when attempting to install WordPress are given help in the Installation forum. Perhaps it’s a testament to WordPress’ “famous 5-minute installation,” that this forum is relatively low-traffic. The threads posted to this forum mainly revolve around issues with upgrading to the latest version of WordPress and FTPFTPFTP is an acronym for File Transfer Protocol which is a way of moving computer files from one computer to another via the Internet. You can use software, known as a FTP client, to upload files to a server for a WordPress website. https://codex.wordpress.org/FTP_Clients..
This is the catch-all section for all questions about installing, troubleshooting, themes, queries, templates, all the various aspects of WordPress. If coding isn’t your strength, How To’s and Troubleshooting is a good place to start volunteering on the forums as you’ll find a wide-range of general WordPress issues here.
You’ll find questions about WordPress Themes, CSSCSSCSS is an acronym for cascading style sheets. This is what controls the design or look and feel of a site., XHTML, structure, layout and design in the Themes and Templates forum.
In addition to this, each theme in the WordPress Theme Directory has its own Support thread. For example, the Support thread for the Twenty Twelve theme are found here: https://wordpress.org/support/theme/twentytwelve. Posts to each theme’s Support thread’s also appear on the Themes and Templates forum.
Plugins and Hacks, and its subforum “Hacks”, are for users who are experiencing problems with or who need help in extending a pluginPluginA plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party. Contributors to these two forums should ideally have some PHPPHPPHP (recursive acronym for PHP: Hypertext Preprocessor) is a widely-used open source general-purpose scripting language that is especially suited for web development and can be embedded into HTML. http://php.net/manual/en/intro-whatis.php. knowledge, as a lot of the questions require it.
In addition to this, each plugin in the WordPress Plugin Directory has a “Support” tab link. This link leads to a Support thread for that plugin, either within WordPress.orgWordPress.orgThe community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/ or to an external site. For example, the Support tab for the bbPressbbPressFree, open source software built on top of WordPress for easily creating forums on sites. https://bbpress.org. plugin, leads to an external site. Whereas, the Support tab for the Akismet plugin stays within WordPress.org, and are found here: https://wordpress.org/support/plugin/akismet. Posts to each plugin’s Support thread’s also appear on the Plugins and Hacks forum.
As the name would suggest, problems relating to WordPress multisites are posted to the the MultisiteMultisiteMultisite is a WordPress feature which allows users to create a network of sites on a single WordPress installation. Available since WordPress version 3.0, Multisite is a continuation of WPMU or WordPress Multiuser project. WordPress MultiUser project was discontinued and its features were included into WordPress core.https://codex.wordpress.org/Create_A_Network. forum.
Everything else gets set here. This includes news announcements about WordPress or WordPress related topics, information to help WordPress users, and general “doesn’t go anywhere else” posts. Posts in Miscellaneous don’t have a “mark as resolved” option.
This is the section where people can ask for changes, improvements, and give feedback about WordPress. Answers are not always necessary, but if there are bug reports or requests that are already in place, answers need to be provided.
For discussion of development releases only. This includes only nightly, alpha, betaBetaA pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product; however, design changes often occur as part of the process., and release candidateRelease CandidateA beta version of software with the potential to be a final product, which is ready to release unless significant bugs emerge. releases.
Though it’s probably easier to browse reviews under the Reviews tab of each plugin/theme, this is where they all live. If you want to leave a review, please leave it under the Reviews tab of the desired plugin/theme.