X-post: WCEU 2020 Online Contributor Day: Feedback and achievements

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Agenda for June 25th Support Meeting

The weekly support meeting will be held on Thursday, June 25, 2020, 17:00 UTC in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/.. (a Slack account is required)

A note-taker for the meeting is requested, taking notes is a great way to get more involved with contributing to a team, and getting to know how they operate, so don’t be shy, no prior experiences needed, and volunteering happens at the start of the meeting!

General announcements

General information from the WordPress community in general is shared during this segment.

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Open floor

This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.

When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.

It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.

For any other items to discuss, please add them to the comments below, or bring them up in the meeting.

Opening up for APAC-friendly office hours

Over the past few years, the support team has been trying to broaden our horizons to the other non-English speaking parts of our community.

The most notable of this is our international liaisons, whom we check in with during our weekly meetings to see if there’s anything happening elsewhere we should all be made aware of, experiences we can all learn form and so on.

Unfortunately, our meeting times are, although great for Europe and those facilitating them there, not so good for the APAC region.

We want to do something about this.

Other teams have already started with dual-meeting times to give as many people a voice as they can, and we wish to do the same.

Our meetings are a bit less formal, as one might have noticed when taking part in them, so it makes sense to start off with a somewhat simpler format, namely Office Hours.

What does this mean? Office hours means there’s people around that can help answer questions or thoughts on may have about processes, make note of concerns that are raised that can be filed on to team representatives or otherwise appropriate groups. And to check in and let everyone know how things are going in general.

But to do this, we need two things: A facilitator, or facilitators, to make sure there’s someone around during the designated time, and even more importantly, a time for this to be held.

So therefore the team brings that question to those it would most noticeable affect: What times are beneficial for your region, that would not have too big of an impact on family and social time, yet allow you a good nights rest?

And would someone like to take on the role of facilitator for such a time?

Agenda for June 18th Support Meeting

The weekly support meeting will be held on Thursday, June 18th, 2020, 18:00 UTC in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/.. (a Slack account is required)

A note-taker for the meeting is requested, taking notes is a great way to get more involved with contributing to a team, and getting to know how they operate, so don’t be shy, no prior experiences needed, and volunteering happens at the start of the meeting!

General announcements

General information from the WordPress community in general is shared during this segment.

  • Thoughts on a second meeting time to accommodate other time zones to help encourage wider community engagement outside European prime-time

WordPress 5.4.x status

After a new releaseRelease A release is the distribution of the final version of an application. A software release may be either public or private and generally constitutes the initial or new generation of a new or upgraded application. A release is preceded by the distribution of alpha and then beta versions of the software. of WordPress, the first few meetings are used to collect information on potential recurring issues users may be experiencing.

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Open floor

This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.

When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.

It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.

For any other items to discuss, please add them to the comments below, or bring them up in the meeting.

Agenda for June 11th Support Meeting

The weekly support meeting will be held on Thursday, June 11, 2020, 17:00 UTC in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/.. (a Slack account is required)

A note-taker for the meeting is requested, taking notes is a great way to get more involved with contributing to a team, and getting to know how they operate, so don’t be shy, no prior experiences needed, and volunteering happens at the start of the meeting!

General announcements

General information from the WordPress community in general is shared during this segment.

WordPress 5.4.x status

After a new releaseRelease A release is the distribution of the final version of an application. A software release may be either public or private and generally constitutes the initial or new generation of a new or upgraded application. A release is preceded by the distribution of alpha and then beta versions of the software. of WordPress, the first few meetings are used to collect information on potential recurring issues users may be experiencing.

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Open floor

This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.

When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.

It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.

For any other items to discuss, please add them to the comments below, or bring them up in the meeting.

June 4th Support Team Meeting Summary

First up, we have General announcements

This week there’s no major items that needs to be shared in the general support side of things, but we’ve got WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. Europe Online 2020 happening tomorrow (hence the contributor dayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of https://make.wordpress.org/ There are many teams that people can participate in, each with a different focus. https://2017.us.wordcamp.org/contributor-day/ https://make.wordpress.org/support/handbook/getting-started/getting-started-at-a-contributor-day/. today)

The marketing team is looking for input from meetup organizers over at https://docs.google.com/forms/d/e/1FAIpQLSeaLIWWdYW9H3Say1Qx7WwbIAULuHDODfLCJ4_hYP5OqJfFZw/viewform

WordPress 5.4.2-RC1 was released yesterday (https://make.wordpress.org/core/2020/06/03/wordpress-5-4-2-rc-1/), for those unfamiliar, RC1 means this is a Release Candidate, and what we expect to release and expect it to be bug free, but we know bugs happen, so it’s up there for testing for those who are able to do so!

Checking in with international liaisons
We have a lot of fantastic members spread all over the world (courtesy pingPing The act of sending a very small amount of data to an end point. Ping is used in computer science to illicit a response from a target server to test it’s connection. Ping is also a term used by Slack users to @ someone or send them a direct message (DM). Users might say something along the lines of “Ping me when the meeting starts.” to @tobifjellner, @hardeepasrani, @cristiano.zanca, @yui, @motchi0214, @valeriosza, @richardvd, @pmfonseca, @fernandot, @xkon, @nikolam, @abdullahramzan, @Kartik Shukla and @FahimMurshed whom we’ve already been introduced to) that help out in the various non-English speaking forums. If you’re not named, don’t worry, it just means we’ve not been formally introduced, so please let us know where you’re from and how things are going if you’d like to!

Let’s have a nice spot of friendly appreciation that our colleagues over in Drupal land launched Drupal 9 recently :slightly_smiling_face:

Is it like Facebook around here, where nothing is deleted? The database just grows and grows?

Yes and no, we delete spam, we archive posts which violate the forum guidelines in a manner in which we can’t edit out a minor part for the good of all.

Feel free to drop by anytime to chat and ask for support. You can also follow this conversation on slack

Agenda for June 4th Support Meeting

The weekly support meeting will be held on Thursday, June 4th 2020, 17:00 UTC in #forums on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/.. (a Slack account is required)

A note-taker for the meeting is requested, taking notes is a great way to get more involved with contributing to a team, and getting to know how they operate, so don’t be shy, no prior experiences needed, and volunteering happens at the start of the meeting!

General announcements

General information from the WordPress community in general is shared during this segment.

WordPress 5.4.x status

After a new releaseRelease A release is the distribution of the final version of an application. A software release may be either public or private and generally constitutes the initial or new generation of a new or upgraded application. A release is preceded by the distribution of alpha and then beta versions of the software. of WordPress, the first few meetings are used to collect information on potential recurring issues users may be experiencing.

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Open floor

This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.

When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.

It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.

For any other items to discuss, please add them to the comments below, or bring them up in the meeting.

X-post: WCEU 2020 Online Contributor Day: All that team facilitators and experienced Contributors need to know

X-post from +make.wordpress.org/updates: WCEU 2020 Online Contributor Day: All that team facilitators and experienced Contributors need to know

Pre-WordCampe Europe Contributor Day Office Hours

WordCampe Europe 2020 is an online event, and will be holding contributor dayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of https://make.wordpress.org/ There are many teams that people can participate in, each with a different focus. https://2017.us.wordcamp.org/contributor-day/ https://make.wordpress.org/support/handbook/getting-started/getting-started-at-a-contributor-day/. in the same way.

To help facilitate those wanting to join us for this day of fun, we’ll be holding some office-hours ahead of the event to allow anyone to ask questions or get help setting up anything they may need.

The support team has little in terms of requirements, but we have some useful tools and pre-defined replies that come in handy from time to time, and we recommend their use.

First, start by familiarizing your self with the support guidelines, these are used on all the platforms where the team provides support.

Then, have a look at our Getting Started at a Contributor Day handbook page.

Office hours will be at these times:

The office hours will be held in the #forums channel on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. (a Slack account is required)

The team is also generally available outside of these hours, and may be available to help. Please do join and ask if anyone is available to help out.

#contributor-day