Welcome to the official blog for the WordPress Support team.
Need help with a WordPress issue? You can find help with your WordPress problem by posting in the support forums or asking on the #wordpress IRC channel.
Want to get involved?
Answering a question in the support forums or on IRC is one of the easiest ways to get started. Everyone knows the answer to something!
We have a detailed handbook to help contributors learn how to work with the forums and IRC.
Weekly Meetings
As well as discussing support issues here on the blog, we use Slack for group communication.
So many posts! Where to start? The volume of posts to be found in the WordPress Support forums can be daunting to new contributors. Filtering posts in accordance with your strengths and skills can help you find posts that you can answer and help with. Here’s some ways that you can filterFilterFilters are one of the two types of Hooks https://codex.wordpress.org/Plugin_API/Hooks. They provide a way for functions to modify data of other functions. They are the counterpart to Actions. Unlike Actions, filters are meant to work in an isolated manner, and should never have side effects such as affecting global variables and output. posts:
Similar to themes, each pluginPluginA plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party in the WordPress Plugin Directory has its own Support thread. For example, the Support thread for the Akismet plugin is found here: https://wordpress.org/support/plugin/akismet. The posts to these support streams also show up under the “Plugins and Hacks” forum.
On each plugin’s page you can also view stats that detail how many of its Support threads have been resolved in the past two months. Plugin authors are encouraged to take ownership of the Support threads for their plugin. However, if you have expert knowledge of a particular plugin or see one with a low resolve rate – contributing your time would be of great value to the plugin author.
Tags are a way of categorising posts. The aim is for users to tag their problems with descriptive words. This makes posts easier to find for the relevant people. For example if you’re a CSSCSSCSS is an acronym for cascading style sheets. This is what controls the design or look and feel of a site. guru, you would easily be able to find and help with CSS issues by browsing the CSS tag feed: https://wordpress.org/support/topic-tag/css.