So many posts! Where to start? The volume of posts to be found in the WordPress Support forums can be daunting to new contributors. Filtering posts in accordance with your strengths and skills can help you find posts that you can answer and help with. Here’s some ways that you can filter posts:
On each plugin’s page you can also view stats that detail how many of its Support threads have been resolved in the past two months. Plugin authors are encouraged to take ownership of the Support threads for their plugin. However, if you have expert knowledge of a particular plugin or see one with a low resolve rate – contributing your time would be of great value to the plugin author.
Tags are a way of categorising posts. The aim is for users to tag their problems with descriptive words. This makes posts easier to find for the relevant people. For example if you’re a CSS guru, you would easily be able to find and help with CSS issues by browsing the CSS tag feed: https://wordpress.org/tags/css.