How Posts Can Be Filtered

So many posts! Where to start? The volume of posts to be found in the WordPress Support forums can be daunting to new contributors. Filtering posts in accordance with your strengths and skills can help you find posts that you can answer and help with. Here’s some ways that you can filter posts:

By Theme By Theme

Each theme in the WordPress Theme Directory has its own Support thread. For example, the Support thread for the Twenty Twelve theme is found here: https://wordpress.org/support/theme/twentytwelve. Posts to each theme’s Support thread’s also appear on the Themes and Templates forum.

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By Plugin By Plugin

Similar to themes, each plugin in the WordPress Plugin Directory has its own Support thread. For example, the Support thread for the Akismet plugin is found here: https://wordpress.org/support/plugin/akismet. The posts to these support streams also show up under the “Plugins and Hacks” forum.

On each plugin’s page you can also view stats that detail how many of its Support threads have been resolved in the past two months. Plugin authors are encouraged to take ownership of the Support threads for their plugin. However, if you have expert knowledge of a particular plugin or see one with a low resolve rate – contributing your time would be of great value to the plugin author.

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By Tags By Tags

Tags are a way of categorising posts. The aim is for users to tag their problems with descriptive words. This makes posts easier to find for the relevant people. For example if you’re a CSS guru, you would easily be able to find and help with CSS issues by browsing the CSS tag feed: https://wordpress.org/tags/css.

You can find a tag cloud, featuring the current most popular tags from within the forum: https://wordpress.org/tags/.

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By Posts With No-Replies By Posts With No-Replies

You can help catch some of the post that may have “slipped through the Support net” by filtering only posts that have no replies: https://wordpress.org/support/view/no-replies.