Make WordPress Community

Welcome to the official blog of the community/outreach team for the WordPress open source project!

This team oversees official events, mentorship programs, diversity initiatives, contributor outreach, and other ways of growing our community.

If you love WordPress and want to help us do these things, join in!

Getting Involved

We use this blog for status reports, project announcements, and the occasional policy debate. Everyone is welcome and encouraged to comment on posts and join the discussion.

You can learn about our current activities on the Team Projects page. There projects are suitable for everyone from newcomers to WordPress community elders.

You can use our contact form to volunteer for one of our projects.


In addition to discussions on this blog, we have weekly Office Hours on Tuesdays at 20:00 UTC and Thursdays at 20:00 UTC in the #events channel on Slack for real-time communication.

• Tuesdays: Meetups and Volunteering
• Thursdays: WordCamps and Finances

Recent Updates Toggle Comment Threads | Keyboard Shortcuts

  • Michael 12:30 pm on April 17, 2015 Permalink |

    Categories: WordPress.tv ( 331 )

    WordPress.tv Moderator Squad Update 

    “Why, sometimes I’ve believed as many as six impossible things before breakfast.”
    Alice in Wonderland

    WC Paris, WC Hamburg and WC Atlanta submitted videos this week.  WC Lancaster – WC St Louis – WC Dayton – WC Seattle and WC San Diego videos are still in process.

    In the Mod Chat we talked about:

    • moderating the videos in the Pending queue
    • editing and updating the handbook
    • making contact with WordCamp Lancaster about progress on their videos

    In The Last 7 Days

    We published 13 videos from 3 WordCamps and WordPress Related Events around the world.

    The Top Three Most Viewed WordCamp Videos Last Week

    Christina Fuchs: Was sind Mitgliederseiten und wie lassen sie sich in WordPress realisieren?

    Kyler Patterson: Paid Social Advertising on Twitter and Facebook. Basics for Beginners

    Richard Archambault: Faites décoller votre site avec Jetpack

  • Josepha 8:01 pm on April 16, 2015 Permalink |

    Categories: Community Management ( 27 )

    Community Chat | April 16, 2015 

    Slack Log (Requires Slack login to view. Set one up if you don’t have a Slack account.).

    We heard updates about a new project (WPCD) and WordCamp site improvements. Here are the team highlights:

    From CommHub (@miss_jwo)

    • Discussed post about Rosetta + CommHub
      • Thinks there aren’t any points of overlap that will have major impacts on the CommHub project.

    New Project: WPCD (@hlashbrooke and @miss_jwo)

    • This is a proof-of-concept project that would aggregate upcoming WordPress Contributor Day information in one place for people who specifically attend WordCamps for the Contributor Days.
      • http://dev-wpcd.pantheon.io/
      • Purpose is to encourage new contributors to the project, empower people to run a contributor day with or without a WordCamp, and allow WordPress.org teams to know when a contributor day is coming up so they can be prepared.
      • Currently data is manually entered, but would be nice for it to be more automated in the future.

    From Improving WordCamp.org (@iandunn)

    • Final discussion (about themes and templates) is underway. It would be nice to get more discussion and feedback on the topic.
    • Survey will be published next week and after the results come in we can start moving forward on implementing some of the changes.

    From Meetup Chapter Program (@chanthaboune)

    • A 3 or 4 Meetup groups have been added and have had successful kickoff events.
    • Five Meetup groups have had a “Retire or Restart” discussion initiated.

    For more information on this and other meeting times, check out the sidebar and the Welcome box on https://make.wordpress.org/community/.

  • Jenny 5:40 pm on April 13, 2015 Permalink |

    CommHub Meeting Reminder 

    A friendly reminder that CommHub meeting starts in just over 2 hours on #outreach in Slack.

    Up for discussion:

    See you then.


  • Michael 6:17 pm on April 10, 2015 Permalink |

    Categories: WordPress.tv ( 330 )

    WordPress.tv Moderator Squad Update 

    “The three great essentials to achieve anything worth while are: Hard work, Stick-to-itiveness, and Common sense.”
    – Thomas A. Edison

    We are starting to publish videos from WC Atlanta. We have videos that will be submitted from WC Lancaster – WC St Louis – WC Dayton – WC Seattle and WC San Diego.

    In the Mod Chat we talked about:

    • getting the handbook in shape and making instructional videos as part of the handbook.
    • getting some testing done on the handbook to catch any errors.
    • names for WPTV, the consensus was “moderators” and “reviewers”.
    • getting the videos in the Pending queue moderated.
    • new chat time is Thursday 17:00 UTC

    In The Last 7 Days

    We published 15 videos from 5 WordCamps and WordPress Related Events around the world.

    The Top Three Most Viewed WordCamp Videos Last Week

    Christina Fuchs: Was sind Mitgliederseiten und wie lassen sie sich in WordPress realisieren?

    Steve Zehngut: Build a WordPress Theme with Foundation and Underscores

    Sara Cannon: Smart Design

  • Ian Dunn 1:12 am on April 9, 2015 Permalink |
    Tags: , , page templates, ,   

    Categories: Official Websites ( 6 )

    Improving WordCamp.org: Adding More Themes and/or Page Templates 

    This post continues the previous discussions we’ve had on the project to improve WordCamp.org. If you’d like some background information, you can check out the notes from the 2014 Community Summit and the discussion on the CSS Editor.

    * * * *


    One of the most common pieces of feedback has been that, when organizers are building their sites, they want more themes and/or page templates to choose from. The goal of this post is to start a conversation on that topic and hash out the details of what we want and how to move forward.

    Right now organizers can only choose from the Core themes (TwentyTwelve, TwentyFourteen, etc) plus the WordCamp Base theme, a custom theme that was written specifically for WordCamps. Organizers can’t edit the PHP, HTML and JavaScript of the themes due to security and maintenance concerns, so customizing the CSS is the only way to create a new design. There’s a lot that can be done with just CSS, but sometimes organizers still wish they had more options.

    Define the Problem and Goals

    I think it’d help to have some specific examples of limitations, and to describe what the goals are in having more choices. These questions should help start the discussion, but feel free to ask/answer others too.

    • Have you run into limitations customizing your site? If so, can you describe them?
    • Do you find that it takes too much work to transform the design of the available themes into your custom design?
    • Do you run into situations where you can’t achieve the design you want without modifying the theme’s HTML?
    • Are there other major problems that you run into?
    • What do you think would be good solutions to the problems you found?

    Potential Solutions

    So far two potential solutions have been discussed: making more themes available to choose from, and providing a way for organizers to submit custom page templates for any available theme.

    They’re not mutually exclusive, so we could possibly do both, but we have limited resources, so I think it’d be best to pick the one that will make the most impact and focus on that first. After the first round of improvements are made, we can reassess where we are and what to do next.

    Other than those two, are there any other solutions that should be considered?

    Adding More Themes

    The first potential solution would be to simply make more themes available to organizers. This would save time in some cases because you could start with something that is closer to your custom design.

    It would also provide a wider variety of layouts and templates, which could solve some of the problems related to needing a specific layout in order to achieve a particular custom design. If a developer did run into that problem, though, they would still be stuck because they wouldn’t be able to edit the HTML.

    Just like with plugins, we have to be careful about security, performance, etc when adding more themes, but those concerns could mostly be mitigated by picking themes that are available in both the WordPress.org directory, and on WordPress.com. Those themes have passed an exhaustive review by trusted developers, so we would be able to assume that they’re safe without having to audit them ourselves.

    Do you think this is a good solution? If so, which specific themes would you choose?

    Are there any problems with it?

    Accepting Custom Page Templates

    Another potential solution would be to allow organizers to write custom page templates, so that they could create custom layouts for the content area if their design required it. The templates wouldn’t affect the header, sidebar or footer, though. In order to use the templates, we’d need to create child themes for the existing themes, and add them there.

    The templates would have to meet certain criteria, and be reviewed for security and other concerns before they could be added to WordCamp.org. We wouldn’t want to end up with dozens of templates that are only relevant to a single camp, or to have to review new templates for every site, so I think we’d have to require that the templates be generic enough to be reused by other camps, and that they only be created when there is a significant need that can’t be accomplished with CSS alone.

    What do you think about this solution? Are there any specific page templates that you think would be useful?

    Are there any problems with it?


    Do you have any other thoughts or comments?


    Everyone is encouraged to particpate in the discussion, but I’m pinging the people who took part in the previous discussions to make sure they don’t miss the post: @ryelle, @harbormark, @chanthaboune, @nvwd, @kovshenin, @rafaehlers, @davidjlaietta, @dimensionmedia, @mj12982, @iandstewart, @miss_jwo, @topher1kenobe, @jenmylo, @georgestephanis

    • Cliff Seal 1:06 pm on April 9, 2015 Permalink | Log in to Reply

      I designed and built the WordCamp Atlanta site this year. It was my first time working with the WordCamp.org tools.

      I would say that it was less about “limitations”, and more that it took me 4-5x longer to achieve the same goal than it would have if I could have implemented my own theme. I actually wanted way _less_ stuff than my theme choices offered, so it resulted in over-engineering everything to work correctly, and was tricky to do with CSS.

      Looking broader, I think WordCamps could probably benefit from designs that allow for pages styled more like landing pages (like pretty much any other conference/event), instead of being designed as a blog.

      I see that as the “problem”—I think the solution of offering additional themes that have already been vetted (from .org/.com) would be perfectly fine to start with. It would certainly allow for more robust WordCamp sites without having to create a system for vetting actual code from people or allowing them to edit the theme itself. It would also be a great proving ground for up-and-coming core features like the front-end editor.

      • Ian Dunn 7:12 pm on April 9, 2015 Permalink | Log in to Reply

        Thanks for the insight Cliff :)

        Why do you think it took 4-5x longer? Was it because the CSS editor wasn’t an efficient tool, or because you had to fight against the theme’s existing styles, or something else?

        If it was fighting against the existing styles, the CSS Editor lets you overwrite them instead of append to them. The WordCamp Base theme is built on an (old) version of _s, so you could combine those two to get a blank starter theme.

        Could you describe some examples of what had to be over-engineered to work correctly? That would definitely provide some useful context.

        For landing pages, I’m guessing you already know this, but you could create a simple one pretty easily, by setting the front page to a static page instead of the latest posts, and possibly adding some widgets, depending on the theme.

        Were you envisioning something more complex than that, though? If so, can you link to some examples, and identify the content blocks that would be used by most camps? That might be a good candidate for a custom page template.

        • Cliff Seal 6:29 pm on April 10, 2015 Permalink | Log in to Reply

          It took longer because a developer can create the proper structures for the DOM and CSS when they know the full scope of what they’re trying to build. I’m already not able to do anything with Javascript, so I’m stuck with however the theme decides to lay things out. I understand the value of using CSS to make things happen on its own, but that doesn’t make it best or most efficient. :)

          Definitely the over-engineering comes into play with the shortcodes required to show things like the schedule. Holy. Moly. Maybe it’s because I should’ve started with the WordCamp Base theme instead of 2010 (which seemed to be closest to the layout I needed), but I wasn’t able to have any insight into which was best. There weren’t many classes to hook into and they were a general pain to style.

          Yes, I know we could set the front page to a static page, but the existing theme structure is still a limitation. No ability to add/take away areas based on what’s needed—just having to work with what’s there.

          • Ian Dunn 6:48 pm on April 10, 2015 Permalink | Log in to Reply

            Which extra classes would have helped style the shortcodes? That’s easy to fix :)

            Other than the classes, what were the specific problems with styling them?

            • Cliff Seal 7:09 pm on April 10, 2015 Permalink

              Sorry, I can’t give you a ton of specifics as I don’t remember all of them. Just trying to contribute based on what I remember. What I remember is that there weren’t enough classes being output to style without using IDs and such.

    • David Laietta 2:02 pm on April 9, 2015 Permalink | Log in to Reply

      I agree with Cliff. It’s rarely for me been that I want to modify PHP/HTML, it’s almost entirely how I have to work on the live site with the Jetpack CSS editor as my only way of making modifications. Doing it through the browser is just more time consuming and potentially disastrous if you make changes that overwrite something that you wanted before.

      My suggestion was and still is that we can get some predefined stylesheets together to help start new sites. While a broader theme selection would be great, at the very least a way for me to go “I want this page to be full-browser-width and responsive” and find corresponding CSS for it. That’s where my suggestion of offering the same hacks that every other organizer has had to do independently in a simpler format comes from. If offering more trusted themes to support doesn’t work out, just having a few cleaned up and well documented stylesheets to implement would be a good start.

      • Ian Dunn 2:35 am on April 10, 2015 Permalink | Log in to Reply

        Yeah, trying to edit CSS in a browser is painful. Hopefully the discussion on improving the editor (or building an alternative solution) will fix that aspect of it.

        For finding a specific layout, the proposed tool to clone another site’s CSS, widgets, etc could help with that problem.

        • Do you think being able to easily clone another camp’s site when you’re starting would be enough, or would it also be good to have a set of predefined stylesheets?
        • Can you give some examples of the hacks you’ve had to make?
        • What specific layouts should the predefined stylesheets cover?
        • What would be a good way to offer them? A button in the Customizer, a button on the CSS Editor screen, something else?)
        • Should applying a predefined stylesheet overwrite the current stylesheet, or append to it? The latter is safer, but might not make sense in this context, and could end up looking different when mixed with other custom styles.
        • David Laietta 2:59 am on April 17, 2015 Permalink | Log in to Reply

          • I think that being able to clone another site would be a good start, which I don’t see the difference between that and having predefined stylesheets to choose from.
          • One hack that we’ve had to make is full width background pages.
          • Layouts for various shortcodes built in would be a good start. Right now attendees and schedule get styled a bit, but not many other things that much, like speakers and sponsors
          • I would append a stylesheet, like adding it as a child theme. There’d be the default, global style, the custom styles getting added on, then the ability to tweak with whatever editing experience is put in.
    • Brooke Dukes 6:52 am on April 10, 2015 Permalink | Log in to Reply

      While I’m not trying to derail the conversation, having just recently built a WordCamp site (which was largely based on another WordCamp’s CSS) I found that It was not the limitations of themes or the CSS only limitation that kept me busy trying to get the site live. Instead it was the learning curve of the CPTs and the uniqueness of the way the site are set up.

      With that being said, I think adding a few more themes couldn’t hurt :)

      • Ian Dunn 7:09 am on April 10, 2015 Permalink | Log in to Reply

        That’s a good point. Do you remember specific things that were unintuitive, confusing, etc?

        Do you have any ideas about how to make it easier to get a site launched quickly? Are there UX issues in the plugins that would help? Better documentation? A site walkthrough by a mentor? Contextual help and admin pointers in wp-admin? Something else entirely? All of the above?

        Did the documentation on plan.wordcamp.org help at all? There is an orientation video, but there’re probably a lot of ways it could be improved. It’s also about a year old, so there’s some new things that aren’t in it.

      • Ian Dunn 7:11 am on April 10, 2015 Permalink | Log in to Reply

        Oh, also, don’t worry about derailing the conversation. One of the goals of all these discussions is to find the most common and most severe pain points. If more/better documentation would make a bigger impact than more themes, then that’s critical information :)

    • Valerio Souza 1:08 pm on April 14, 2015 Permalink | Log in to Reply

      Currently do not see much limitation on the page creation. But some things could be improved, such as ease of putting footer sponsors, the sessions list become more intuitive.

      • Ian Dunn 3:44 pm on April 14, 2015 Permalink | Log in to Reply

        What specific problems have you run into trying to put sponsors in the footer, and what are the specific ways that the sessions list is unintuitive?

        What do you think would be good solutions to those problems?

    • Jenny 5:28 pm on April 14, 2015 Permalink | Log in to Reply

      Ian, Its hard to remember what annoyed me since it’s been a while since i created a WordCamp site. I do remember that at WordCamp Manchester we had two tickets, one which was for the contributor day and we could not have a all attendees list as it would duplicate every ticket, even if it was the same person buying a ticket for two different days.

      • Ian Dunn 5:59 pm on April 14, 2015 Permalink | Log in to Reply

        One way to solve that is to tell the attendees shortcode to only display certain tickets, so you could have created separate lists for the main conference and contrib day, or a single list with only the main conference attendees.

        There’s also a request to remove duplicates from the list, for situations where someone buys tickets for multiple people, but enters their own name/email for all the tickets instead of entering the actual attendees’ info. That one needs a patch, though.

      • Ian Dunn 6:04 pm on April 14, 2015 Permalink | Log in to Reply

        One thing that keeps getting mentioned is that it’s hard to remember the specific details about problems when months have passed since the site was setup. That’s totally understandable, but we can’t improve anything without actionable feedback.

        Maybe we should survey organizers ~3 weeks before their camp to get better feedback? If we do it too early then they wouldn’t have finished setting up their site, and if it’s too late they’ll have forgotten, but we also don’t want to make it too close to the camp, since they’ll be busy with more important things.

        Thoughts on that?

    • Jenny 7:26 pm on April 16, 2015 Permalink | Log in to Reply

      If you can automate that, that would be amazing!

      Or maybe there should be a * give feedback* button/ form on the wordcamp sites so that when they notice something they can’t figure out, they can give quick feedback. Something like the *Is there anything wrong with this page?* on https://www.gov.uk/school-performance-tables

      • Ian Dunn 7:55 pm on April 16, 2015 Permalink | Log in to Reply

        That’s a good idea too. I added a Feedback page to Plan, so we could link to that.

        Where do you think would be a good place to put it? Maybe next to the Screen Options and Help tabs in wp-admin?

        I’m not sure people would notice it there, but we also don’t want to make it distracting.

        • Jenny 8:25 pm on April 16, 2015 Permalink | Log in to Reply

          I think the screen options location is great it means you don’t have to move to a different page to give feedback and we can highlight this to all new WordCamp sites with a message? Another option is in the menu as a * feedback to meta team* page.

    • Hugh Lashbrooke 7:32 pm on April 16, 2015 Permalink | Log in to Reply

      For me, the main issue is the generally cumbersome way of updating the site’s CSS. The editor is fine for what it is, it’s just not ideal doing it in a browser no matter how good the tool is. It also having to hard refresh about 10 times before the changes actually show (due to caching and/or shoddy internet in South Africa).

      Ultimately, I think a brilliant solution would be to have the ability to pull in the CSS and widgets from another WordCamp site. That way you could either reuse your previous year’s CSS and then update it, or do something completely new. Either way – it would a *lot* quicker to get a WordCamp site off the ground. If that’s still a possibility then I vote for that :)

      • Ian Dunn 7:47 pm on April 16, 2015 Permalink | Log in to Reply

        Yeah, I agree, it’s hard to redesign an entire site in a textarea :(

        I think @ryelle‘s prototype for cloning another camp has been the most popular thing we’ve discussed so far, and it’ll be a big win for organizers.

    • lcrdd 8:36 pm on April 16, 2015 Permalink | Log in to Reply

      Here are some of my notes (not really related to the styling of the theme; hope that’s ok). These are based on our experience from 2014, since we’re still in early planning for 2015 and have not used the new website much. So forgive me if these things have already been addressed.

      • We found that the speaker/session CPTs didn’t really interact in the way that seems logical for viewers of the site. For example, when you view the list of the Speakers, it doesn’t list their session. Then when you view an individual session, it doesn’t list the speaker.

      Speakers list: http://asheville.wordcamp.org/2014/speakers/
      Individual session: http://asheville.wordcamp.org/2014/session/the-power-of-design/

      • The coming soon page. I love that this is a feature now. However I had to turn ours off eventually because I could not figure out how to remove the contact form from the page. I was getting emails every day asking to be updated on the status of our WC. Perhaps I missed the setting, but what would be great is to include the MailChimp signup instead of the contact form, or better yet just have a little editing window where we could control what text/shortcodes goes there.
      • Feature Request: How awesome would this be – a page for speakers to submit the link to their session slides. The submission would get saved as a draft of a custom post type called Speaker Slides (or something). Then an admin would go in, approve the drafts, and a page with a shortcode would list all of the speaker names, session title, and slide link! This would eliminate my team from chasing down speakers and telling them to email us the link. We would simply send out an email to speakers pointing them to the submission page, and then approve the drafts as they come in.

      Thanks Ian!

  • Jerry Bates (jerrysarcastic) 1:06 am on April 8, 2015 Permalink |  
    Categories: WordPress.tv ( 329 )

    WPTV Moderator chat moving to Thursday 

    As discussed in our meeting last week, the Mod Squad will now be meeting on Thursdays at 17:00 UTC (1pm EDT/10am PDT) in #WPTV in Slack.

    Convert to your timezone

    That is one day later (and one hour) later than our normal meeting time. See you there!

  • Michael 12:49 pm on April 3, 2015 Permalink |

    Categories: WordPress.tv ( 329 )

    WordPress.tv Moderator Squad Update 

    “I don’t think people are looking for the meaning of life as much as they are looking for the experience of being alive.”
    – Joseph Campbell

    The Pending queue and the S3 account are clearing out, getting ready for all the new videos from WC Lancaster – WC St Louis – WC Dayton – WC Atlanta – WC Seattle and WC San Diego.

    In the Mod Chat we talked about:

    • moving the chat time – new chat time is Thursday 17:00 UTC
    • the new handbook is now ready for editing and updating at https://make.wordpress.org/themes/handbook
    • update on processing videos for all the 6 WordCamps held in the last few weeks

    In The Last 7 Days

    We published 18 videos from 5 WordCamps and WordPress Related Events around the world.

    The Top Three Most Viewed WordCamp Videos Last Week

    Christina Fuchs: Was sind Mitgliederseiten und wie lassen sie sich in WordPress realisieren?

    Sara Cannon: Smart Design

    Michael Schroder: Contributing to Core – Hassle to Hobby

  • Cami Kaos 8:17 pm on March 31, 2015 Permalink |
    Tags: happiness bar,   

    Categories: WordCamps ( 57 )

    Renaming the Happiness Bar 

    There’s been some discussion over the years about the name “Happiness Bar” for the staffed help desk at WordCamps all over the world. When it comes down to it, it seems a lot of folks don’t like the name.

    So let’s work on finding a new one. Have an idea? A thought? A statement? If it pertains to the Happiness Bar we’d love to hear it!

    • Ben Hansen (ubernaut) 8:26 pm on March 31, 2015 Permalink | Log in to Reply

      i sorta personally like it but it does seem a bit derivative of the apple genius bar.

    • joehills 8:29 pm on March 31, 2015 Permalink | Log in to Reply

      I personally favor something simple like “Help Desk” as the new default. If individual camps wanted to brand their staffed help desk with a local flavor, that doesn’t bother me, though.

    • Nathan Driver 8:29 pm on March 31, 2015 Permalink | Log in to Reply

      The problem isn’t that people don’t hate the name – they don’t understand the name. There is a lack of communication to first time attendees on what it truly is.

      If you change the name can we start thinking about changing the name of “WordCamp” to “WordPress Camp” or “WordPress Conference”? As I get more questions on what exactly a “WordCamp” is then I do with “Happiness Bar”.

    • kdrewien 8:30 pm on March 31, 2015 Permalink | Log in to Reply

      I’ve discovered “help desk” often needs explanation, too. Helping Hands is the tone I like.

    • Karl Hudson Phillips 8:32 pm on March 31, 2015 Permalink | Log in to Reply

      I’ve found that folks who aren’t aware of what it is will usually misconstrue the meaning. ‘Help Desk’ seems more appropriate to me – that would help ensure that newbies don’t expect to find alcohol being served :)

    • Mikel King 8:38 pm on March 31, 2015 Permalink | Log in to Reply

      +1 for Help Desk

    • Jon Brown 8:44 pm on March 31, 2015 Permalink | Log in to Reply

      Happiness Bar:
      Pros: It’s cute, people like it once they get it
      Cons: To similar to Automattic’s “happiness engineers”.

      The masses seem to want to call it the “Genius Bar”, but we can’t for obvious trademark reasons.

      So while I’d love to find a better name, I’m also pretty fond and good with Happiness Bar as a “not bad” tradition.

      I really dislike the generic and equally ill named “Help Desk”…

      Admin Bar? Knowledge Bar? Experts Desk? I don’t know they all sound bad to me…

      I really hope someone creative comes up with something clear AND clever.

    • Josepha 8:50 pm on March 31, 2015 Permalink | Log in to Reply

      WordPress Assistance [Zone/Area/Table/Bar]
      WordPress Help Desk
      WordPress Setup [Zone/Area/Table/Bar]

      WordPress Train Station (but not really)

    • Tammie 8:55 pm on March 31, 2015 Permalink | Log in to Reply

      Whilst it may not be a total fit now, it is for a lot by the fact it’s been called that for a while. Any other name is just going to be that for at least the short term. The name actually has some really positive associations we may want to remember before throwing it out. Happiness – well who doesn’t want that?

      In the more negative corner, bar doesn’t really work for a lot of people. That has a meaning probably not as fitting. But, it’s become a tradition and you know that’s not that bad to have in a project.

      I’d note caution with a few of the suggest replacements relating around help desks or assistance. A lot of people get frustrating experiences using help desks so not associating with those would be great. I also think there should be caution using words like Experts or Admin – not everyone going will be an admin (or even get that term), same with knowledge.

      I really don’t think any of the suggestions are better than what we have now. Yes, it was a quick decision, but now it has become a tradition. Looking at the other options, none of them don’t open other issues.

    • michelleames 8:58 pm on March 31, 2015 Permalink | Log in to Reply

      Mix and Match any of the following:
      Guru Zone
      Mentor Sector
      Support Force
      Advice Lounge
      Support Lounge

    • Courtney O'Callaghan 9:03 pm on March 31, 2015 Permalink | Log in to Reply

      +1 Help Desk

    • Lydia Roberts 9:05 pm on March 31, 2015 Permalink | Log in to Reply

      As someone who used to work at an actual IT Help Desk, I’m in favor of either sticking with Happiness Bar or renaming to something else that does not have the same connotation as Help Desk.

      To me and I think others as well, Help Desk implies something is broken and needs to be fixed, whereas the actual spirit and purpose of the Happiness Bar should imply more general support, advice and guidance, and most of all learning and empowerment (not just: something is broken, fix it for me).

      I wish I had a clever, simple name to suggest. However, something using the word Support or Knowledge to me fits the overall spirit of the thing while still remaining positive.

      • ckoerner 9:56 pm on March 31, 2015 Permalink | Log in to Reply

        This is really insightful. +1

      • Josepha 11:23 pm on March 31, 2015 Permalink | Log in to Reply

        Absolutely. It’s also important for us to remember that many people staffing that table are speakers from the event. So it’s not always help with WordPress that they are looking for.

      • Jeff Bowen 1:52 pm on April 1, 2015 Permalink | Log in to Reply

        This, exactly.

        I’m fine with Happiness Bar, personally. If it must change, anything but Help Desk, please!

    • Morgan Kay 9:19 pm on March 31, 2015 Permalink | Log in to Reply

      The name should be something simple and self-explanatory. Everyone knows what a “Help Desk” is (at least, it is a common name in the US), and even if you don’t, it’s pretty obvious that it’s a place you can go to get help. I vote for Help Desk.

    • vc27 9:30 pm on March 31, 2015 Permalink | Log in to Reply

      Lots of things come to mind, but “Help Desk” is what we’ve used. “Support Lounge” was a good suggestion or “Support $term”.

    • Courtney O'Callaghan 9:45 pm on March 31, 2015 Permalink | Log in to Reply

      WordPress Support
      WordPress Help
      Wordpress Guidance

      We remove the concerning desk, lounge, bar, space… (I still prefer Help Desk)

    • Emil Uzelac 9:59 pm on March 31, 2015 Permalink | Log in to Reply

      Tech Support :)

    • Flynn O'Connor 11:03 pm on March 31, 2015 Permalink | Log in to Reply

      I’d like to see something that emphasizes that it’s almost always run by volunteer members of the community. Something like “Community support desk”.

    • Andy Christian 11:16 pm on March 31, 2015 Permalink | Log in to Reply

      I don’t have a problem with the Happiness Bar name, though I’m not tied to it.

      I think it’s more important to inform the attendees about what it is and how it works. Including a description in the program, talking it up during opening remarks and in between sessions, etc. Even if you use a “simple” name, like Help Desk, education and promotion is important to getting it to be effectively used. (Prominent placement within the venue is also important, though probably not as relevant to this discussion.)

      As a side note, I’d also like to see more WordCamps encouraging speakers to staff the Happiness Bar right after their session (as Morten does) to keep the conversation going. It’s a great way to get more people introduced to the concept of the Happiness Bar.

      All that being said, I’m all for seeing more WordCamps choosing a name for themselves. Individuality rocks. :)

    • Stephen Cronin 11:30 pm on March 31, 2015 Permalink | Log in to Reply

      I like Support Lounge (though it’s very rarely lounge-like) or Helping Hands. Could also look at something around the words “questions” or “answers”. Maybe even Q&A.

    • MRWweb 12:00 am on April 1, 2015 Permalink | Log in to Reply

      wp_get_support()!? No.

      I like the double-meaning of “Community Support” since it’s from the community AND for the community. It probably doesn’t oversell itself either which is a risk, nor does it imply something’s broken.

      Maybe whether it’s a lounge, lab, table, transept, or vestibule should be left to the specific camp?

      I would also add that anything with “WordPress” or “WordCamp” is probably redundant.

    • Dustin Filippini 2:54 am on April 1, 2015 Permalink | Log in to Reply

      One thing we thought of at our past WordCamp was WordPress Workbench. I think it was actually @offordscott who thought it up.

    • Aditya Kane 4:27 am on April 1, 2015 Permalink | Log in to Reply

      From Mumbai here. “Happiness Bar” has no relevance here – we do not even have a Apple store for any sort of Genius Bar co-relation for people.

      WordPress Help is simple, easy to approach and understand especially for first time WordCamp attendees. Sometimes simple names work better than cutesy names.

    • Caspar 10:08 am on April 1, 2015 Permalink | Log in to Reply

      So why would Happiness Bar be renamed into anything else?
      For better understanding.

      What dependencies does better understanding have?
      Cultural, contextual, maybe language-related.

      If better understanding depends on a culturally embedded, contextually clear, linguistically graceful label or name, why would there be an effort to pick one name that fits them all?
      Let local organizers decide for themselves.

    • Xavier Borderie 10:15 am on April 1, 2015 Permalink | Log in to Reply

      Came to say what Caspar said, in substance.

      If the Happiness Bar name is to be ditched, then I’m unsure any other “official name” should be taken, as they are bound to be used as-is on other countries — where the “Help Desk” might still be of little help to understand what’s going on there. And local translation would break the “official name” idea that the Happiness Bar had.
      I’d suggest letting any organizer use what they feel is best, maybe promoting the fact of not having to use Happiness Bar anymore.

      • Naoko Takano 7:27 am on April 3, 2015 Permalink | Log in to Reply

        +1 to this.
        In Japan, we’ve used a literal translation of “Happiness Bar” in the past but people didn’t really understand it (even though many Mac users are familiar with Genius Bar here). Organizers in various cities tried some different names, and ended up with a few alternatives – “Live (WordPress) Forums” is one of them.

        Both international and English-speaking organizers should be able to try different names and formats. Because if the venue has a lounge space it might make more sense to call it a “lounge”, and the “bar (counter)” might be more appropriate for other venues.

    • Morten Rand-Hendriksen 3:53 pm on April 1, 2015 Permalink | Log in to Reply

      I should point out one of my main reasons for starting this conversation is that many organizers think “Happiness Bar” is an official name while in reality it is not. There needs to be clarity: Either there is an official name, in which case it should be something other than “Happiness Bar”, or there is no official name, in which case this should be clearly explained to organizers.

      Personally I would like to see an doctoral name for consistency across WordCamps, but this would have to allow for localization to address the issues pointed out by Caspar et.al.

    • Mario Peshev 7:01 pm on April 1, 2015 Permalink | Log in to Reply

      WordPress Community Help/Support
      WordPress Help Crew
      WordPress Assistance Team

      I liked the “Community Support Lounge” suggestion above, sounds comfy. It’s tough not to be too formal, vague, cover another brand or so. Also “Happiness Bar” could be a table, desk or lounge, which makes it harder to find by new people (I’ve seen that).

    • Joseph 5:40 pm on April 2, 2015 Permalink | Log in to Reply

      How about “Support Corner” ? :-)

    • Hugh Lashbrooke 7:25 pm on April 2, 2015 Permalink | Log in to Reply

      +1 for Community Support Lounge – sounds relaxed, plus it’s self-explanatory, which is important.

    • Karissa Skirmont 9:37 pm on April 2, 2015 Permalink | Log in to Reply

      I agree with the thought that Happiness Bar doesn’t really explain what it is. Out of all of them, I like Community Support Lounge the best.

    • Casey Driscoll 4:25 pm on April 13, 2015 Permalink | Log in to Reply

      I would vote for both, just add a standard tagline.

      “Happiness Bar – The WordPress Help Desk”

  • Jenny 6:52 pm on March 30, 2015 Permalink |

    Hi everyone, I’m going to have to postpone the meeting today as I’ve come down with some sort of food poisoning, and I’m not able to attend.
    Please could you pick a date & time that would be convenient for the meeting? Otherwise we will do next week’s meeting as normal.

    • Caspar 10:29 am on April 1, 2015 Permalink | Log in to Reply

      Just a quick status on that poll at polyglots: we should have some data presentable by the middle of next week.Personally, I can’t do Monday nights, but I’ll post async in Slack and read scrollback.

  • Michael 8:00 pm on March 27, 2015 Permalink |

    Categories: WordPress.tv ( 327 )

    WordPress.tv Moderator Squad Update 

    “Isn’t it a pleasure to study and practice what you have learned?”
    – Confucius

    Not many new videos have been submitted for moderation but we have had three WordCamps close in the last few weeks – WC Lancaster, WC St Louis and WC Dayton – so we should see those videos soon. And this weekend will be busy with 3 WordCamps happening – WC Atlanta, WC Seattle and WC San Diego.

    In the Mod Chat we talked about:

    • moving the docs to make:community
    • names to help distinguish different mod roles
    • update on the issue of WordCamp Happiness Bars being more inclusive.

    In The Last 7 Days

    We published 26 videos from 8 WordCamps and WordPress Related Events around the world.

    The Top Three Most Viewed WordCamp Videos Last Week

    Christina Fuchs: Was sind Mitgliederseiten und wie lassen sie sich in WordPress realisieren?

    Tracy Apps: How To Not Design Like A Developer

    Arjun Singh Thakuri: How to start a WordPress Theme/Plugin Business

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