2020 Incident Reports – Details and Results

The Community Team receives incident reports via the incident report form, dedicated email address, and sometimes through direct reports in person or on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..

The incident report response procedure is detailed here. This is the process that’s currently followed when a complaint is sent to report@wordcamp.org or via the incident report form.

In 2020, a total of 2 reports were received.

Here are descriptions of the type of reports received in 2020, the method of reporting, and the action taken after investigation into each report.

Report 1

Date reported: February 4, 2020
Reporting Method: Direct email to trusted deputies followed by sending email into report@wordcamp.org
Description: Verbal harassment, toxic behavior
Outcome: Investigated report and gathered additional witness accounts. Report is on hold till further notice.

Report 2

Date reported: December 9, 2020
Reporting Method: Direct email to trusted deputies followed by sending email into report@wordcamp.org
Description: Sexual harassment, blackmail
Outcome: This is still under active investigation 

#code-of-conduct, #report

Request for Feedback: Organizing do_action and Open Source Workshops in 2021

In 2020, WordPress events adapted to online formats, including do_action events and Open-source workshops. It took some time to figure out how to do so, but the community held 5 do_action hackathons and a handful of open-source workshops in 2020!  In moving charity hackathons and introduction to open-source workshops online, community organizers not only brought their WordPress community closer together, but they were also able to make a positive impact on their local or regional community in an exceptionally-difficult year.  

Seeing this impact, the Community team would like to help more organizers host even more of these online charity hackathons (do_action events) and Introduction to Open SourceOpen Source Open Source denotes software for which the original source code is made freely available and may be redistributed and modified. Open Source **must be** delivered via a licensing model, see GPL. workshops in 2021. This post shares some ideas around how the Community team could support do_action and Introduction to Open Source organizers… 

do_action events

Based on feedback from the community, do_action events so far have been quite impactful in how they bring participants together to help non-profits establish an online presence – something all the more significant in 2021. Here are some ideas on how the community can support do_action events:

  • Improve the online do_action event documentation: The documentation on online do_action events can be expanded to include tips on remote collaboration, using collaboration tools, remote project management etc.
  • Outreach for do_action events: This is something the Community team is equipped to do, with mentions in the Make blogs, MeetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. newsletters, and news posts. The Marketing team could also be very helpful with this effort.
  • Mentorship: Deputies and WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. mentors could mentor do_action organizers.
  • Technology changes to the doaction.org website such as:
    • Adding doaction.org to Google Workspace / G Suite (so that organizers can use custom emails)
    • Modifying the do action event date section to accommodate multiple days. 
    • Moving the do_action application to doaction.org

P.S. If you would like to organize a do_action event, please send in your application through this form.

Introduction to Open-source workshops

Introduction to Open Source workshops help spread knowledge and understanding of the open web and open source. They have also been instrumental in onboarding new contributors to WordPress. With the Learn WordPress workshops on Introduction to Open-source, meetup groups could host a watch party of the recorded workshop, or organize a discussion group. Here are some ideas for organizing Introduction to Open-source workshops in 2021:

Organizers can feature these workshops and discussion groups in the WordPress foundation blogs by reaching out to the community team. Since Open-source workshops are online, there is no cost involved in organizing them, but organizers can always request paid zoom accounts for their event

Proposed Goals

Because charity hackathons and Introduction to Open Source Workshops benefit WordPress communities and beyond, I’d like to propose some goals around hosting these events:

  • There were 4 do_action events in 2020. Let’s aim for at least 8 events in 2021!
  • Organize at least 12 discussion groups based on the Introduction to Open-source workshop in 2021, held in the Learn WordPress meetup group

Request for Feedback

I would love to hear suggestions and feedback community deputies and members!

  • Do you have any suggestions, changes, or additions to the proposed goals? 
  • Can you share any ideas that you may have on improving do_action events and Introduction to WordPress workshops?
  • Do you have ideas for any new events that can be organized by the WordPress Foundation in 2021? 
  • Would you be interested in helping to implement suggestions for supporting organizers of these events??


Please share your thoughts in the comments by January 25, 2021 (Monday). 

Thank you once again for all you do to support the WordPress community in these tough times!

+make.wordpress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org//marketing

The following people contributed to this document: @andreamiddleton @angelasjin

#wpf-events-2021 #do_action #introduction-to-open-source

Recap of the Diverse Speaker Training group (#WPDiversity) on January 13, 2020 & Input Requested

Attending: @jillbinder @angelasjin @cguntur @rahuldsarker @wpfangirl @tantienhime @oneal

Start: https://wordpress.slack.com/archives/C037W5S7X/p1610557183412500

We talked about the [Input Requested] Re-imagining the work of the Diverse Speaker Training group (#WPDiversity) post.

Pain points that I heard behind the suggestions on the post:

  1. We need to be training the event organizers on why this matters and how to be welcoming to diversity and diverse speakers
  2. Organizers don’t have the time to put into it or don’t feel confident to be running the workshop

Things we talked about today on these pain points:

  • People have even less time and energy in 2020 / start of 2021 to focus on learning how to run this workshop and find the time to actually run it. Most of us are volunteers, so our time and energy is very limited, so most of that goes into just running the meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. itself. 
  • Also, it takes some extra effort to run the workshop because there are some extra questions we might have to answer compared to normal meetup presentations.
  • It takes more conscious effort to ensure that the presenters are a better representation of the diversity within and outside it, and the time/energy is a factor here too
  • In the US, it’s the members of the underrepresented groups that are most exhausted and most overwhelmed.
  • We need to reach the local organizers and get them on-boarded. The right communication and marketing can help.
  • The situation in the Indian subcontinent is tricky. They need to develop and train more speakers there. Both in English & in the regional language. They have lots of talented people but they are shy or not confident enough to apply or speak.
  • People are still feeling hopeful & positive about this work.

Strategies we talked about:

  • Now that the workshop is up on Learn WordPress, organizers could gather the group together and press Play.
    • The value of watching in a group rather than just watching on our own time is a) actually doing it!, and b) doing the exercises together. There is a huge value to doing them in a group rather than solo.
    • Maybe explain to people what is contained in the 4 parts, so they can choose which part to Play, individually or, if there’s time, doing multiple or all.
    • If people have more questions that the organizer can’t answer, they can come to a Discussion group, that is being run pretty regularly through the Community Team’s initiative
  • Making it easier to help organizers run the workshop live themselves:
    • Get our Train the Trainers going again. (With the better training materials that are now online, thank you Training team!, and with the new Training videos that just need a bit more work and then they’re ready)
    • An FAQ on commonly asked questions
    • An FAQ “Be a good ally” or “Handling Tricky Situations in the workshop”
    • Having ways for organizers to take the workshop themselves so that they understand better what they are teaching… Either through watching the video on Learn WordPress or live workshops.
    • Now that people can travel anywhere, maybe having meetup organizers from different places co-facilitate. Like, for example, Toronto and Vancouver co-facilitate each others’ workshops.
  • Try to gather every group that we know of who are running events this year, and have us run a workshop for everyone…. removing all work for organizers (other than inviting their local communities).
  • Put the “Creating a Welcoming and Diverse Space” on Learn WordPress, and start up Discussion groups about it
  • Encourage people to read our diversity material in the handbook

Another issue outside of the scope of this group that was raised:

  • Have better structures for meetup organizers to talk to each other, in general (not specifically about this work). More structure than just the community office hours and the meetup organizer newsletter. Maybe something like a quarterly or even annual meeting for organizers to talk about stuff and check in. Could be a brainstorming + social event for WP meetup organizers

End: https://wordpress.slack.com/archives/C037W5S7X/p1610560900480400

We are interested in hearing more feedback and ideas on any of this. Please comment on this post or PM @jillbinder on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/..

#wpdiversity

X-post: Proposal: Translating Learn WordPress

X-post from +make.wordpress.org/polyglots: Proposal: Translating Learn WordPress

Recap of Contributor Working Group on Jan. 6, 2021

In attendance: @amethystanswers, @annezazu, @tacoverdo, @paaljoachim, @daisyo, @angelasjin, @webcommsat

Agenda: https://make.wordpress.org/community/2021/01/05/contributor-working-group-agenda-january-6-2021/

Meeting beginning in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/.: https://wordpress.slack.com/archives/C037W5S7X/p1609963301076600

Brainstorming

We took some time to discuss each of our three sub group:

  • what information we already had gathered
  • what information we wanted to gather
  • what plans we had for next steps

Contributor DayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of https://make.wordpress.org/ There are many teams that people can participate in, each with a different focus. https://2017.us.wordcamp.org/contributor-day/ https://make.wordpress.org/support/handbook/getting-started/getting-started-at-a-contributor-day/. Handbook

Existing resources include:

  • current handbook
  • info about Zoom accounts
  • new handbook in GH

Additional resources added (from WCEU):

  • CD Glossary
  • Orientation tool
  • Volunteer Roles

Other resources and ideas to investigate:

  • other OSS projects, like Drupal
  • create a welcome page for attendees with a primer on what a Contributor Day is (W5H)
  • best practice for setting up local environment for Devs: VVV, Local by Flywheel, Docker?

Contributor Event Best Practices

Ideas to pursue:

  • talk with some experienced Contributor Day organizers
  • connect with Marketing Team
  • see if there are any attendee surveys that reference Contributor Day

Contributor Onboarding Experience

Note: @tacoverdo is considering tackling this from 2 perspectives: Contributor Events and Continuous Online (aka organic)

Existing resources listed so far are for CoreCore Core is the set of software required to run WordPress. The Core Development Team builds WordPress.. We should also be sure to include the links to onboarding for the other Teams

Other resources and ideas to investigate:

  • create an intro area with info like:
    • how to get started
    • a place or way to ask general questions
  • examine how core onboarding is done, what they’ve learned, and see how that can be used as a guideline for other teams
  • have some testers go through an onboarding experience and provide feedback
  • implement welcome bots in Slack
  • utilize resources from Learn WordPress

Next Steps

Continue to think of any other ideas and document them on TrelloTrello Project management system using the concepts of boards and cards to organize tasks in a sane way. This is what the make.wordpress.com/marketing team uses for example: https://trello.com/b/8UGHVBu8/wp-marketing..

Get all of our ideas documented onto the Trello board.

Organize and assign tasks and let’s start working!

Next meeting is Wednesday January 20, 2021 at 20:00 UTC.

#WPContributors

Weekly Updates

Hello to all our Deputies, WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. organizers, MeetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. wranglers, and WordPress Community builders! You were probably hard at work this weekend. Tell us what you got accomplished in our #weekly-update!

Have you run into a roadblock with the stuff you’re working on? Head over to #community-events or #community-team in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. and ask for help!

Proposal: Slack Channel for Online Events

Thank you to @camikaos @courtneypk and @rmarks for reviewing and improving this post!

Context:

While we have a lovely online events page that gathers everything in one place, this seems to only pull from online events through Meetup.com and WordCamp CentralWordCamp Central Website for all WordCamp activities globally. https://central.wordcamp.org includes a list of upcoming and past camp with links to each.. Building off of the experiences in 2020 and while we await the return of global in person time, it seems wise to have an option within SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. that can be more open and real time since more teams and individuals are experimenting with virtual ways to connect. Here are some examples of what I could see being shared:

Right now, each of these opportunities are shared in individual channels but don’t make it onto the official online events page. Rather than trying to force these sometimes ad hoc events onto that page, a free flowing Slack channel where people can share might be a better approach that enables more people to be aware of more of these opportunities that their fellow community members are very kindly organizing, hoping others will attend. 

How do you imagine this Slack channel functioning? 

Right now, I see three main ways this could go with the third being “a middle ground” option. This is where I need this awesome crew’s expertise though to understand what might work vs. what’s a non starter. Here’s what comes to mind for me:

  • An open channel where anyone can share their upcoming online event or hangout. This would be casual, free flowing, etc. Could set the channel description to make it clear, connect the online events page to share items there, and include a “welcome bot” to make it really well known where to report problems and ideally cut down on any abuse. 
  • Create a “read only” channel like “Announcements” with only certain people having access to share (is this possible?) but set up a Slack shortcut that allows people to submit a form for their online gathering. This would then be sent to a separate channel (or an individual) for review and those with permissions could vet and share the event afterwards. This would ideally help make sure other online events meet the team’s standards.
  • Some third, more middle ground option 🙂 

What do you all think? Is this a value add or will it cause more stress than benefit? What am I not thinking of? 

I’d love to hear from people to both know what will definitely not work and what might be feasible. Even with what might be possible, some expert thoughts on if this should even be pursued would be appreciated too. Just because we can do something, doesn’t meant we should after all. 

Does this channel stand the test of time?

The first big question to answer anytime we seek to create a new Slack channel in the WordPress Slack instance is whether or not this is for a topic or project with a permanent need. In order to answer that we need to address whether or not we see online only events being a permanent part of the WordPress event ecosystem once the threat of the global pandemic has passed. 

Proposal: Decision making checklist for safe, in-person meetups

Thanks again to everyone who participated in the discussion about how the WordPress Community can return to in person events. As a quick recap, there were a few takeaways from that discussion:

  • Many areas around the world are still unsafe for in-person events at this time. However, there are countries that have been successful in controlling the spread of COVID-19. 
  • In addition to communities following local government ordinances, organizers have voiced a strong preference to rely on reputable public health authorities to help assess risk.

Given the extraordinary circumstances, it seems that a COVID-19 risk-assessment checklist is the most effective way to help community organizers around the globe determine whether, and how, it will be safe to hold in-person meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. events. 

Summary of Proposal

The proposal is that the Community Team create a procedure for meetup organizers to use before deciding whether or not to host an in person meetup, and one that organizers can use leading up to the event. Organizers will be asked to complete the following steps to understand if their community can host in person meetups or not: 

  1. Review updated data from reputable global and/or local health authorities: This could be global resources, to more regional or local organizations that provide information on positivity rates, number of cases, etc.
  2. Complete an “In-person Meetup Decision Checklist”: Using data from the health authorities, along with knowledge of local ordinances, organizers answer some questions that help decide whether or not the community can meet in person or not. 

Read on to explore what this could look like in greater detail!

Continue reading

Community Team Chat Agenda | January 7, 2021

Hello Team!

Our bi-monthly Community Team chat is happening this Thursday, 07 January 2021. Meeting times are detailed below. We use the same agenda for both meetings in order to include all time zones.

Asia-Pacific / EMEA friendly: Thursday, January 7, 2021, 11:00 UTC

Americas friendly: Thursday, January 7, 2021, 20:00 UTC

Deputy/Mentor check-in

What have you been doing and how is it going?

P2P2 P2 or O2 is the term people use to refer to the Make WordPress blog. It can be found at https://make.wordpress.org/. posts needing review/feedback

  • Global Sponsorship Update – Courtney P.K. – https://make.wordpress.org/community/2020/12/18/global-sponsorship-update/
  • Recap of Contributor Working Group on Dec. 16, 2020 – Christina Workman – https://make.wordpress.org/community/2020/12/20/recap-of-contributor-working-group-on-dec-16-2020/
  • Diverse Speaker Training Group (#wpdiversity) 2020 Year-End Report – Jillbinder – https://make.wordpress.org/community/2020/12/21/diverse-speaker-training-group-wpdiversity-2020-year-end-report/
  • Tuesday Trainings: Diverse Speaker Training Workshop Part 4 – Cami Kaos – https://make.wordpress.org/community/2020/12/22/tuesday-trainings-diverse-speaker-training-workshop-part-4/
  • Contributor Working Group Agenda | January 6 2021 – Christina Workman – https://make.wordpress.org/community/2021/01/05/contributor-working-group-agenda-january-6-2021/

Highlighted P2 posts

  • https://make.wordpress.org/community/2021/01/04/community-team-goals-2021-open-discussion-sessions/ – Angela
  • https://make.wordpress.org/community/2020/12/01/program-wide-payment-and-contract-intermission-december-19-2020-january-3-2021/ – Cami
  • Community Team Reps for 2021 announced – https://make.wordpress.org/community/2021/01/07/community-team-reps-for-2021/ – Mary

Please add any additional items to this agenda by commenting on this post as needed.

#community-team, #deputy-chat, #team-chat

Community Team Reps for 2021

Now that voting for this year’s Community team reps has concluded, I’m pleased to announce that the new Community team reps for 2021 are Kevin Cristiano (@kcristiano) and Timi Wahalahti (@sippis)!

Kevin Cristiano

A picture of Kevin Cristiano

Since finding WordPress in 2006, Kevin Cristiano has been an avid user of the software and passionate contributor to the open sourceOpen Source Open Source denotes software for which the original source code is made freely available and may be redistributed and modified. Open Source **must be** delivered via a licensing model, see GPL. project. While he first leveraged WordPress software to empower his clients in non-profits to take control of their own content and be able to easily manage their own sites, he soon found a welcome home within the WordPress community. Over the last 15 years Kevin has continued to work with and to support nonprofits while gaining deeper involvement in WordPress. He brings with him experience on the global community team as a “super deputy” and specializes in sponsors, finance, trademarks, and the GPL.In addition to his work there Kevin is also a long time WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. Learn more. and WordPress meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. organizer with deep ties to both his local, and the global WordPress Community. 

Timi Wahalahti

A picture of Timi Wahalahti

Timi is a WordPress enthusiast from Finland, with a helpful attitude and great interest in how things work. Their first touch into the WordPress community happened in 2015 at first WordCamp in Finland, and next year they found themselves volunteering. After becoming community deputy in 2018, they have been an active developer of working methods, improved tools and collaboration methods. As a team repTeam Rep A Team Rep is a person who represents the Make WordPress team to the rest of the project, make sure issues are raised and addressed as needed, and coordinates cross-team efforts., they want to help individuals support local communities even better. Timi hopes to inspire other team members on collaboration, transparency and making work of the community team more visible to a larger audience. You can read about Timi’s story on their profile page and personal website.

From myself @mariaojob and @camikaos (the outgoing Community Team reps), we are excited to see Timi and Kevin step up to their new role and are looking forward to a fruitful and productive year ahead for the team!

#community-team-reps-for-2021