Payment Interruption 23 November

Thursday, 23 November is Thanksgiving Day in the United States, which is a federal holiday. This means that US banks are closed, and payments will not be processed that day.

Please also note that some US-based members of the Global Community Team will be AFK or with limited availability on 23–24 November, but many global team members will still be available! Deputies and mentors will still be hanging around in the community-events channel on Slack so if you need help, that will be the best place to ask any questions during that time.

We’ll be back to our normal schedule on Monday, November 27!

#afk

Weekly Deputy Report: 10 – 16 November 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (10 – 16 November 2017):

This week we sent 156 emails and helped 89 individuals. Of those, 50 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@remediosgraphic
@courtneypk
@hlashbrooke
@_dorsvenabili
@andreamiddleton
@enigmaweb
@psykro
@roseapplemedia
@thewebprincess
@hardeepasrani
@coreymckrill
@00sleepy
@mayukojpn
@kcristiano
@iandunn
@myselfkhayer

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 3 – 9 November 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (3 – 9 November 2017):

This week we sent 102 emails and helped 75 individuals. Of those, 41 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@myselfkhayer
@andreamiddleton
@camikaos
@courtneypk
@thewebprincess
@hardeepasrani
@hlashbrooke
@iandunn
@psykro
@kcristiano
@enigmaweb
@roseapplemedia
@remediosgraphic
@_dorsvenabili
@sheriebeth

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

2018 Global Community Sponsorship program finalized

I’m very excited to announce that the 2018 Global Community Sponsorship program has been published! Many thanks to @kcristiano, @laryswan, Devin Sears, and Rebecca Collins for helping craft this new iteration.

Gold-level global sponsors that confirm their commitment (by signing the contract; billing will go out on Jan 1) by November 30, 2017 will be guaranteed table space for WordCamps scheduled for the first three months of 2018. Global sponsors (Gold level) that confirm after November 30, 2017 might not have table space reserved for them at the year’s first three months of events.

Sponsors interested in supporting WordPress events through the WordPress Global Community Sponsorship Program can email support@wordcamp.org to request a sample contract and ask any questions they might have. We look forward to another amazing year of WordPress community events, and we hope you’ll join us!

US Bank Holiday 10 November

Hi, folks!

Please note that Friday, 10 November is when the United States observes Veterans Day, which is a federal holiday. This means that US banks are closed, and payments will not be processed that day.

Some US-based members of the Global Community Team will be AFK or with limited availability that day, but many global team members will still be available! Deputies and mentors will still be hanging around in the community-events channel on Slack so if you need help, that will be the best place to ask any questions during that time.

We’ll be back to our normal schedule on Monday, November 13!

#afk

https://make.wordpress.org/updates/2017/11/06/ccoc-project-meeting-notes-17th-31st-october/

CCOC project meeting notes – 17th & 31st October

Weekly Deputy Report: 27 October – 2 November 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (27 October – 2 November 2017):

This week we sent 118 emails and helped 72 individuals. Of those, 46 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@andreamiddleton
@camikaos
@courtneypk
@thewebprincess
@francina
@hardeepasrani
@hlashbrooke
@iandunn
@psykro
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Community Team Chat Agenda | Thursday, 2 November

Hey Team!

Our bi-monthly Community Team chat is happening this Thursday, 2 November. Meeting times are 08:00 UTC and 20:00 UTC in #community-team on Slack – we use the same agenda for both meetings in order to include all time zones.

Agenda

  1. Deputy check-in:
    What have you been doing and how is it going?
  2. WordCamp US 2017 Contributor Day
    We’re looking for ideas and volunteers for the WordCamp US Contributor Day on 3 December. Let’s brainstorm a few things then loop back to the post with our thoughts.
  3. The annual WordPress User Survey
    The survey is out and everyone needs to fill it in – I’m adding this as an individual agenda item to emphasise it appropriately.
  4. This meeting’s schedule
    We have doing these meetings twice a month for a while now – how do we think it’s working out?
  5. P2 posts needing feedback:

Please add any additional items to this agenda by commenting on this post as needed.

Weekly Deputy Report: 13 – 19 October 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (13 – 19 October 2017):

This week we sent 141 emails and helped 96 individuals. Of those, 64 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@adityakane
@gounder
@andreamiddleton
@camikaos
@coreymckrill
@courtneypk
@thewebprincess
@hardeepasrani
@hlashbrooke
@jimtrue
@psykro
@kcristiano
@mayukojpn
@roseapplemedia
@mikeyarce
@petya
@remediosgraphic
@_dorsvenabili

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Community Team Chat Agenda | Thursday, 19 October

Hey Team!

Our bi-monthly Community Team chat is happening this Thursday, 19 October. Meeting times are 08:00 UTC and 20:00 UTC in #community-team on Slack – we use the same agenda for both meetings in order to include all time zones.

Agenda

  1. Deputy check-in:
    What have you been doing and how is it going?
  2. Call for vetting:
    We have a lot of applications needing vetting,
    so we are needing all hands on deck in Help Scout.
  3. P2 posts needing feedback:

Please add any additional items to this agenda by commenting on this post as needed.