Community Team Chat Agenda | Thursday, 18 January 2018

Hey Team!

Welcome to the new year – we’re very excited to kick things off with our first meeting of 2018 this week!

Our bi-monthly Community Team chat is happening this Thursday, 18 January 2018. Meeting times are 08:00 UTC and 20:00 UTC in #community-team on Slack – we use the same agenda for both meetings in order to include all time zones.

Agenda

  1. Deputy check-in:
    What have you been doing and how is it going?
  2. 2018 goals for the global community team:
    We have a post to gather feedback for our goals this year, so let’s start putting some ideas together.
  3. P2 posts needing review/feedback:

Please add any additional items to this agenda by commenting on this post as needed.

#meeting #agenda

WordCamp 2018 Global Sponsor Updates

It’s a new year, and with that comes the need to check WordCamp sites created last year with last year’s Global Sponsors to ensure they’ve been updated for 2018. An email with updated sponsor information has gone out to all 2018 camps, but the next step is a site audit to ensure sponsors are being properly recognized on each site.

We need a few existing deputies who have access to WordCamp’s Help Scout to volunteer to check each 2018 WordCamp site, let us know if the sponsor areas are accurate and reach out to the team to remind them to update if it isn’t. Ideally this project will be completed by Monday, January 15, 2018.

We’ve created a spreadsheet listing each event, the event’s region, email address, and a column for you to leave any notes. If you’re interested in checking a few sites please dive right in, just sign off on the completed items by putting your name in the “checked by” column. You can find the spreadsheet here.

The 2018 Global Sponsors by region and level are as follows:

Western Region (The Americas):
Gold: Jetpack, WooCommerce, Bluehost
Silver: Dreamhost, GoDaddy
Bronze: Boldgrid

Eastern Region (Europe, Africa, and Asia Pacific):
Gold: Jetpack, WooCommerce
Silver: GoDaddy
Bronze: Bluehost

For more details read through the Global Sponsors page in the handbook. 

If you have any questions let us know below!

#deputies, #global-sponsors, #wordcamps

Calling European WordPress Communities

Hi, I’m Sabina Ionescu, a member of the WordCamp Europe Communications Team, and we have a project that we’d love your feedback on. Here goes:

Supporting local WordCamps

If you are a local meetup/WordCamp organizer, at some point, you might have faced at least one of these challenges:

  • Not finding enough sponsors for the local meetup
  • Facing challenges for WordCamp fundraising
  • Having trouble attracting WordCamp speakers
  • Not enough WordCamp tickets sold or tickets selling slower than expected

In 2017, the WordCamp Europe Communication team saw the opportunity to support local WordCamps around Europe. The @WCEurope Twitter account was used to promote local WordCamps and send our customized tweets expressing the needs of local WordCamps.


To send out a tweet like the one above required several actions like finding out which are the events of each month, identifying the lead organizer contact details, explaining how WCEU team can help and finally posting the tweet a few weeks before the event.

Identifying Meetup/WordCamp needs

So far, this initiative was well received and the WCEU team plans to continue to show this support as we not only see the value in promoting WordCamps, but also the importance they have on building local European communities.

However, there are 50 countries in Europe with sometimes several WordCamps organized in the same country which makes the process of reaching out to local communities quite difficult to go on like before. That’s why we’ve come up with a proposal for managing this process better, which consists of two simple steps:

1. Collecting local communities details

We’ve prepared a form to collect community data (like Twitter official hashtag, Twitter handle, lead organizer’s name) and keep it for further reference for both #Communications and #Community teams. Please take a look at it and comment below this article with your ideas and suggestions:

2. Getting in touch with the WCEU team

Unlike the form above where we collect info needed for promoting communities (like hashtags, Twitter handles, etc.), we’ve also prepared a way of them to directly get in touch with the WCEU team. This form can be used by organizers or WordCamp mentors to reach out to us. The idea behind this form is to be used when facing a challenge (i.e. “we need to sell more tickets”, “we need two more silver sponsors” etc.).

Next steps

After your feedback, our suggestion is for these two links to go in the community handbooks/WordCamp guides and be included in the emails with the local organizers as well as with the mentors mentoring European WordCamps.
Local meetup/WordCamp details
Get in touch with WordCamp Europe

And that’s basically it! Hope this collective effort builds up into a database of local WordCamps that we’ll be able to use over the coming years to help strengthen WordPress communities across Europe. Also, this initiative could easily be replicated by other major WordCamps to support their closeby events.

We’ve notified @andreamiddleton about this and she mentioned @bph has a similar initiative in mind. Also, anyone who has a suggestion on how we could roll this is welcome to contribute!

Weekly Updates

Hello to all our Deputies, WordCamp organizers, Meetup wranglers, and WordPress Community builders! You were probably hard at work this weekend. Tell us what you got accomplished in our #weekly-update!

Have you run into a roadblock with the stuff you’re working on? Head over to #community-events or #community-team in Slack and ask for help!

Posts in the Community blog from 2016/08 to 12/2017

Hello everyone
in the last few months I have been trying to maintain a Google Spreadsheet of all the posts in this blog to track our decision making process (more on that on a separate post before the end of the year).

I am finishing this up in the next few days, to complete 2017: it would be great if we can go back and revisit all the “Ongoings” and see if they can become “Solved”.

Have a look!

Winter Break AFK and Payment Intermission

The members of the Global Community Team who routinely handle WordPress Community Support’s banking will be on winter break from 23 December 2017 to 2 January 2018. During this time we’ll halt WordCamp and Meetup vendor payments, reimbursements, and sponsor payment attribution. If you need to pay for goods or services in December, please submit all requests no later than 17:00 UTC on Friday, 22 December 2017. Payment requests submitted after that time will not likely be processed until after Wednesday, January 3, 2018. Sponsor invoices paid during this intermission won’t be marked paid until 3 January.

Please note that many other deputies are taking time off around the end of the year so there will also likely be delays in application vetting, budget reviews, email responses, etc.

Some deputies, mentors, and community members will still be available by email at support@wordcamp.org or on Slack in the #community-events channel.

Our regular schedule will resume Wednesday, 3 January, 2018 although it may take us a day or two to get fully caught up.

Best wishes to everyone for 2018!

#afk

Meeting Time: Diversity Outreach Speaker Training

As not everyone who volunteered is on Slack (yet), I wanted to post the voting results for the meetings for the Diversity Outreach Speaker Training.

The meeting will be at 5:00pm UTC (12pm Eastern) on every other Wednesday in #community-team on Slack. The first one will be tomorrow, Wednesday, Nov. 29th.

We will be creating a plan for promoting the training and organize an online train-the-trainers version of the workshop.

It is not too late to volunteer. If you are interested, please comment on the call for volunteers post.

If you’re interested in the effort but would rather focus on organizing a workshop in your local community or join in on an online, train-the-trainers version of the workshop, that’s great too! Comment that on the call for volunteers post and we’ll reach out to let you know when it’s scheduled.

P.S. Those who volunteered and who weren’t on Slack yet, please PM me on Slack @jillbinder once you have your slack handle. Thanks!

Call for Volunteers: Diversity Outreach Speaker Training

Payment Interruption 23 November

Thursday, 23 November is Thanksgiving Day in the United States, which is a federal holiday. This means that US banks are closed, and payments will not be processed that day.

Please also note that some US-based members of the Global Community Team will be AFK or with limited availability on 23–24 November, but many global team members will still be available! Deputies and mentors will still be hanging around in the community-events channel on Slack so if you need help, that will be the best place to ask any questions during that time.

We’ll be back to our normal schedule on Monday, November 27!

#afk

Weekly Deputy Report: 10 – 16 November 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (10 – 16 November 2017):

This week we sent 156 emails and helped 89 individuals. Of those, 50 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@remediosgraphic
@courtneypk
@hlashbrooke
@_dorsvenabili
@andreamiddleton
@enigmaweb
@psykro
@roseapplemedia
@thewebprincess
@hardeepasrani
@coreymckrill
@00sleepy
@mayukojpn
@kcristiano
@iandunn
@myselfkhayer

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report

Weekly Deputy Report: 3 – 9 November 2017

The stats for this report are taken from the weekly Help Scout reports and, as such, only reflect the activity inside Help Scout. While this covers the majority of our community work and interaction, it excludes a few things: most WordCamp mentorship discussions, all WordCamp application processing, and any interactions in Slack (Office Hours, general chatter, answering questions, etc.) – those are all handled on other platforms.

Here are the stats for this past week (3 – 9 November 2017):

This week we sent 102 emails and helped 75 individuals. Of those, 41 of the tickets were successfully resolved.

The deputies who handled those tickets in Help Scout this week are:

@myselfkhayer
@andreamiddleton
@camikaos
@courtneypk
@thewebprincess
@hardeepasrani
@hlashbrooke
@iandunn
@psykro
@kcristiano
@enigmaweb
@roseapplemedia
@remediosgraphic
@_dorsvenabili
@sheriebeth

A huge thank you to all of these individuals for their hard work in supporting the WordPress community this week!

#deputies #report