Gutenberg Usability Testing for Nov-Dec 2019

Hey there! 👋 I seemed to have missed November’s post, so I’m combining November and December on this one. I have 3 for November and 3 for December.

November focused on the last bit of side-by-side testing. I was trying to understand how users might go about adding elements in Gutenberg side-by-side. And then inform them about a block-based way to do it and see how that affected their experience.

I also began testing around the List block. This is a natural block when writing up recipe posts, etc. I had an amazing group during WCUS this year help write up this particular script which is shared further below.

In December I wanted to focus on the Navigation block in the Gutenberg plugin.


Side-by-side script for November

Try out the new Block Editor in WordPress! There are a few tasks below. Please talk through them out loud so we might better understand how people think through these actions. Don’t worry, there are no right answers. Thank you.

  1. Log in.
  2. Create a new post.
  3. In the post, add two images side-by-side. How was this experience?
  4. If you haven’t already clicked the “+” icon in the top toolbar to add a block, try that now and add a Gallery block. Now add two images to the Gallery block. How was this experience?
  5. With these various blocks in mind, try adding an image and text side-by-side in your post.
  6. Did you find the Media+Text block or did you solve step 5 by some other way?
  7. If you didn’t use the Media+Text block, try adding it now. Once you’ve added an image and text to this block, flip it so that the image is on the right of the text. How did you like this block?
  8. Next, create some text that is side-by-side. How was this experience?
  9. If you didn’t use the Columns block, please try adding that block to show text side-by-side. How did that go?
  10. Now that you’ve become more experienced with blocks, how intuitive does this interface feel?

Pie recipe script for November

Imagine you’ve created a perfect pie recipe and want to share it with the world! You’ve gathered your notes and are ready to create this new post on your site.

  1. Log in.
  2. Create a new post.
  3. Title the post: “Gutenberg Recipe”.
  4. Add a paragraph describing the recipe: “This is a test recipe of a delicious pie. We love pies as they are tart and sweet at the same time.”
  5. Add an Image block and select a photo of a pie. Make the image full-width.
  6. Add a Columns block with two columns for the ingredients.
  7. In the first column, add a Heading block and type “Crust”.
  8. In the same column, add a bulleted list:
    • 1 ½ cup cookie crumbs
    • ¼ cup sugar
  9. In the second column, add a Heading block and type “Curd”.
  10. And in this column, add a bulleted list:
    • 1 (12 ounce) package of cranberries
    • 1/2 cup Sugar
    • 1 orange, zested
  11. Below the Columns block, add a Heading block titled “Directions”.
  12. Now add a List block and change it to a numbered list.
  13. Add each of these to the numbered list:
    1. Preheat oven to 350 degrees F.
    2. Spray a 9-inch two-piece tart pan with cooking spray.
    3. In a medium bowl, stir together cookie crumbs, sugar, stevia, salt, and butter.
    4. Press mixture evenly in bottom and up sides of tart pan.
    5. Bake until set, about 15 minutes.
    6. In a medium saucepan, combine cranberries, sugar, stevia, and orange zest and juice.
    7. Bring to a simmer over medium-high heat and cook until cranberries burst, about 8 minutes.
  14. Preview your post and make any corrections to the layout that you’d like.
  15. Publish your post!

Navigation block script for December

Imagine you’re building a new website using WordPress. WordPress now offers a Navigation block within the new block editor. This is what you’ll focus on for this usability test. Let’s create a Navigation menu using this new block!

  1. Log in.
  2. Create a new post.
  3. Add a title to your post.
  4. Keep in mind that the way to add various content to your post is by adding blocks. Explore where you might go to add a block, and add the Navigation block to your post.
  5. Click the “Create empty” option in the block. We’re going to create a whole new Navigation menu.
  6. Like all good navigations, make “Home” the first item in the menu and make sure it’s linked to the Home page.
  7. Next, add another item labeled “About” and make sure it’s linked to the About page.
  8. Add a submenu item under the About item. Label it “Team” and ensure it’s linked to the right page.
  9. Next, add another top-level item labeled “Services”.
  10. Then add two more items; one labeled “Blog” and the other labeled “Contact”.
  11. Go back and delete the “Services” item from your Navigation block.
  12. Now change the link for the “Contact” item by linking it to the “Happy Flowers” post.
  13. Change the “Blog” item to say “Archive” instead, but keep it linked to the same page.
  14. Preview your post.
  15. How was this experience?

Videos

Video 1 – Side-by-side (Nov 6)

I’m not able to get them side-by-side.

Gallery block – So would we be able to add more than one picture? Cool. This was easy!

Video 2 – Pie recipe (Nov 20)

The only thing I would add to this I want to be able to do is to change the font and color.

Video 3 – Pie recipe (Nov 27)

This is a little bit complicated.

Okay, we’re getting somewhere finally!

Video 4 – Navigation block (Dec 4)

I’m not absolutely sure how to add a block. So it doesn’t seem to actually be done here (sidebar block settings).

It did take a little while, but we did get there in the end.

In truthful a little confusing. It became clearer as I went on, but I’m unsure if I’ve done all the tasks as requested.

Video 5 – Navigation block (Dec 11)

About 9 minutes in and the user gives up. They can’t quite figure out how to add a Navigation block. About 8 minutes in they searched the Block Library but were unsuccessful because they didn’t look through every accordion, and they ended up searching for “empty” instead of “Navigation”.

Video 6 – Navigation block (Dec 18)

I expected to see a list of blocks. (referring to the Block tab in the sidebar)

Submenus are proving to be difficult in these usability tests. I know it’s a design problem we’re aiming to solve.


Feedback

As with all the prior videos being shared, please leave some feedback! What are some patterns that pop out to you? What successes do these users have in navigating and creating a post? What challenges become evident in their flow?

As a reminder, if you’re interested in helping with usability testing, there’s a number of things you can try:

  • Join the #research channel in slack.
  • You can write a test script that can be usability tested for Gutenberg.
  • Or simply watch the videos and leave some feedback below.

Thanks for watching and contributing anywhere you can.

#gutenberg

Gutenberg Usability Testing for October 2019

I had three usability tests for October. One tested the same “Flower shop” script from the month of September while the other two tested a “Side-by-side” script for October. The goal was to test how people placed various items side-by-side in the block editor.

Testing script

Try out the new Block Editor in WordPress! There are a few tasks below. Please talk through them out loud so we might better understand how people think through these actions. Don’t worry, there are no right answers. Thank you.

  1. Log in.
  2. Create a new post.
  3. In the post, add two images side-by-side. How was this experience?
  4. If you haven’t already clicked the “+” icon in the top toolbar to add a block, try that now and add a Gallery block. Now add two images to the Gallery block. How was this experience?
  5. With these various blocks in mind, try adding an image and text side-by-side in your post.
  6. Did you find the Media+Text block or did you solve step 5 by some other way?
  7. If you didn’t use the Media+Text block, try adding it now. Once you’ve added an image and text to this block, flip it so that the image is on the right of the text. How did you like this block?
  8. Next, create some text that is side-by-side. How was this experience?
  9. If you didn’t use the Columns block, please try adding that block to show text side-by-side. How did that go?
  10. Now that you’ve become more experienced with blocks, how intuitive does this interface feel?

Videos

Video 1 – October 2 (Used Sept’s Flower script)

Is there an option for ‘fit to screen’? Looking for a ‘fit’ option that just automatically detects the size you got and fits the text to full-screen.

“Is there a way to do this more simply?” Uses the arrows movers because drag and drop didn’t work when moving the blocks.

Maybe it would be better to make the column lines locked in place at first?

Video 2 – October 16

No audio.

Video 3 – October 23

I’m not finding anything with just text itself.

I just went to inline image and found that way was easier than the Media+Text block.

Feedback

As with all the prior videos being shared, please leave some feedback! What are some patterns that pop out to you? What successes do these users have in navigating and creating a post? What challenges become evident in their flow?

As a reminder, if you’re interested in helping with usability testing, there’s a number of things you can try:

  • Join the #research channel in slack.
  • You can write a test script that can be usability tested for Gutenberg.
  • Or simply watch the videos and leave some feedback below.

Thanks for watching and contributing anywhere you can.

#gutenberg

WCUS 2019 Contributor Day

The Test Team gathered at the table for Contributor Day at WCUS 2019. We talked about the various ways people can test and where to go to test things out. After this, we split into groups and wrote usability testing scripts. Once scripts were written, we took some time to install a local WordPress setup and began testing Gutenberg issues labeled with needs-testing.

The team included

Test table at WCUS 2019 Contributor Day

@dll416, @suziwilson, @dickmoomaw, Allie Brock, @brezocordero, @chrisp, @c3zh, @christopher-pollock, @royho, @mapk, @jg-visual

Issues/PRs that were tested

Scripts created for usability testing

  1. Create a new post.
  2. Title the post: “Gutenberg Recipe”
  3. Add a text block describing the recipe:
    “This is a test recipe of a delicious pie. We love pies as they are tart and sweet at the same time.”
  4. Add a two-column block for the ingredients.
  5. In the first column, type “Crust”. Then add a bulleted list:
    • 1 ½ cup cookie crumbs
    • ¼ cup sugar
  6. In the second column, type “Curd”. Then add a bulleted list:
    • 1 (12 ounce) package of cranberries
    • 1/2 cup Sugar
    • 1 orange, zested
  7. Add a single-column block titled “Directions”
  8. In the block add a numbered list:
    1. Preheat oven to 350 degrees F. Spray a 9-inch two-piece tart pan with cooking spray.
    2. In a medium bowl, stir together cookie crumbs, sugar, stevia, salt, and butter. Press mixture evenly in bottom and up sides of tart pan. Bake until set, about 15 minutes.
    3. In a medium saucepan, combine cranberries, sugar, stevia, and orange zest and juice. Bring to a simmer over medium-high heat and cook until cranberries burst, about 8 minutes.

  1. Go to Posts->Add New
  2. Add a title to the post
  3. Click + to add a 3 columns block
  4. On the first column add a header block and an image block
  5. On the second column, add an image
  6. On the third column add text
  7. Resize the image on the second column to make it larger (any size)
  8. Add a fourth column by clicking the Block Navigation icon on the upper left of the editing page.
  9. Add a slideshow in the fourth column.
  10. Click Preview to see how your post appears
  11. Publish the post (private if you want)

These scripts will be used in future usability testing scenarios that help inform the design and development direction in Gutenberg.

Thank you, everyone, for your wonderful contributions today! Keep testing all the things!

#contributors, #wcus

Gutenberg Usability Testing for September 2019

I just realized I hadn’t posted the usability testing videos for September yet, so here they are! I tested a new script that was geared around the Table block ease of use and moving blocks around within the page.

Testing script

Imagine you’ve just opened a new flower shop. You’d like to create a beautiful webpage that promotes your business. You should include a Title (Name of your flower shop), some text that talks about it, and some images. Please make sure to talk through everything out loud as you complete the tasks. Let’s get started.

  1. Log in with
    username: test
    password: usertest90631
  2. Create a new post.
  3. Give your post a title.
  4. Add a Cover block to your post. Select a background color for it and then add the text, “Amazing floral decorations”. Set the Cover block to be full-width.
  5. Add a Paragraph block below and include this text, “Our floral arrangements are beyond compare. We’ve got a wide variety of flowers and trimmings to cater for any occasion. You may select from our in-stock collection or you can place a special order with us. We’re looking forward to serving your needs.”
  6. Move this Paragraph block above the Cover block.
  7. Back below the Cover block, add a Table block. The Table block should be 3 rows by 3 columns.
  8. In the first row of the Table block write, “Small Arrangement”, “Up to 6 flowers”, and “$12.99”. In the second row write, “Medium Arrangement”, “From 7-12 flowers”, and “$18.99”. Finally, in the third row write, “Large Arrangement”, “From 13-24 flowers”, and “$29.99”. Keep each quoted text item assigned to its own table cell.
  9. In the Table settings, switch “on” the “Fixed width table cells” option.
  10. Now also switch “on” the “Header section” too. Then in the new row write, “Sizes”, “Flowers”, and “Price”.
  11. Below the Table block, add a Button block. In the button, type, “Order Now”.
  12. Center the button within the block.
  13. Below this, add a Gallery block with 5 images of flowers. Make this block full-width.
  14. Now move the last image in the gallery to the first position, and then delete the last image from the gallery.
  15. Below the Gallery block, add another Paragraph block that says, “From birthday parties to anniversary dinners, floral arrangements full of fresh, beautiful flowers are the perfect complement. Whether you choose to send a bright arrangement of yellow sunflowers, vibrant roses, and colorful lilies, or a flower arrangement with delicate pastels, smiles are sure to follow!”
  16. Now add a Heading block that says, “Come visit our location”
  17. And below this add a Media+Text block with an image on the left and an address on the right.
    123 Fairytale ln.
    Neverland, CA 90001
    USA
  18. Finally “Preview” your post and make any necessary changes you think are important.
  19. Once you’re ready, Publish your post.

Videos

Video 1 – September 4

I want this to be the first one. The first one. The first one. The first one. [moving images around in the Gallery block]

Add Paragraph block. Add paragraph. Done. That was easy.

Video 2 – September 18

I just know visually in my mind’s eye what I want, but I don’t know what it’s called though.

[Referring to the sidebar] Everything I have been doing has been over here.

What’s this? Add a block…. ohhhhhh [about 11 mins into test finds the ‘+’ icon]

Video 3 – September 25

It’s all full-width and perfectly aligned. Let’s go. [referring to Gallery block]

Feedback

As with all the prior videos being shared, please leave some feedback! What are some patterns that pop out to you? What successes do these users have in navigating and creating a post? What challenges become evident in their flow?

As a reminder, if you’re interested in helping with usability testing, there’s a number of things you can try:

  • Join the #research channel in slack.
  • You can write a test script that can be usability tested for Gutenberg.
  • Or simply watch the videos and leave some feedback below.

Thanks for watching and contributing anywhere you can.

#gutenberg

Calling all testing plugins

You might have noticed a new section on this site’s sidebar for ‘testing plugins’. The idea is to feature all the testing plugins used throughout the WordPress project.

Current testing plugins:

Did I miss any plugins? If you know any please leave a comment and we can add them to the list in the sidebar.

#testing-plugins

Gutenberg Usability Testing for August 2019

August usability testing has come to an end. I ended with 5 videos this month! The script was new and encouraged the users to build a mobile phone landing page. It focused on the Column block and Cover blocks.

Testing script

Imagine you work for an industrial design company. The company has just created a new mobile phone. You’ve been assigned to create a beautiful landing page for this new phone. To do this, you will be using WordPress’ new Block Editor. Please make sure to talk through everything out loud as you complete the tasks. Let’s get started.

  1. Log in.
  2. Create a new post.
  3. Give your post a title.
  4. Add an image of a mobile phone. Once the image has been added, set the block to be full width.
  5. Below that add a Heading block with the text, “Features.”
  6. After that, add a Column block with three columns.
  7. Add a feature to each of the columns. You’ll first add an image, then a heading below that and some text below the heading. See the next task for details.
  8. In the first column add an image, under that add a heading that says, “Pixel Perfection Photos”, under which you’ll add the text, “Our camera is packed with pixels. Take beautiful high quality pictures.”
  9. In the middle column add another image, and a heading that reads, “Chrystal Clear Communication” with some text below that reads, “The sound coming from our speakers will leave you feeling like the other person is right there.”
  10. In the last columns, add another image, then add a heading, “Ubiquitous” with text below that reads, “Our phone is offered by all the major carriers.”
  11. Below this Column block, add a Cover block with a background image. On top of the image write, “Order a phone today!” and then add a Button block that says, “Order today”.
  12. Under the Cover block, add a Media + Text block with an image on the right and some text on the left that reads, “This phone is loved by everyone.”
  13. Add one more Cover block with an image, but this time set it to be a fixed background.
  14. Now, let’s add a Paragraph that reads, “Many smartphone makers save their best features for their priciest (and largest) devices. Not us. Our new phone includes great features like solid battery life and excellent performance, which means you don’t have to spend $1,000 to get the best smartphone.”
  15. Finally “Preview” your post and make any necessary changes you think are important.
  16. Once you’re ready, Publish your post.

Videos

Video 1 – Aug 1st

Add a heading block? How can I do that? I don’t even know what that means.

[After using the search feature in the Block Library] Oh, here it is, actually. I found it.

Video 2 – Aug 8th

Ooops, I did something wrong. How do I remove this?

This looks really really good. I didn’t expect it to look that good. It was that easy.

Video 3 – Aug 14th

That was quite intuitive. Click on the Heading option obviously from this menu.

This appears to be 3 columns, let’s click on that.

[while clicking through the Block Library accordions] I’m not seeing button so far…

Video 4 – Aug 21st

Things seem to be easy to find.

Video 5 – Aug 28th

To set to full-width, I’m just gonna drag it out.

It’s getting a lot faster now that I’ve done this once. It’s way easier!

Feedback

As with all the prior videos being shared, please leave some feedback! What are some patterns that pop out to you? What successes do these users have in navigating and creating a post? What challenges become evident in their flow?

As a reminder, if you’re interested in helping with usability testing, there’s a number of things you can try:

  • Join the #research channel in slack.
  • You can write a test script that can be usability tested for Gutenberg.
  • Or simply watch the videos and leave some feedback below.

Thanks for watching and contributing anywhere you can.

#gutenberg, #usability-testing

Gutenberg Usability Testing for July 2019

July usability testing has completed for Gutenberg. I kept the same testing script as last month to be able to make a comparison over the course of these last two months. The users were mostly new to WordPress so expect a novice level of interaction.

Testing script

Imagine you’re writing a blog post about your favorite bakery. Your blog should have a title, some images of desserts, and a couple content sections. Please make sure to talk through everything out loud as you complete the tasks. Let’s get started.

  1. Log in.
  2. Create a new post.
  3. Give your post a title.
  4. Add a Cover block to your post with a message overlaying the image that reads, “The sweetest place on earth”.
  5. Make the Cover block full-width.
  6. Add a paragraph below that reads, “This bakery is committed to using the finest ingredients from all over the world ensuring that quality remains the cornerstone of their business. In fact, quality is the number one ingredient in everything they do.”
  7. Now add a heading for the cupcakes section.
  8. In this section, add an image of cupcakes with some text along the right side of it.
  9. Add a sentence or two below to finish off the cupcake section.
  10. Add a new heading about cookies.
  11. In this section, add a Media+Text block with an image of cookies on the right, and some text on the left side. Make this area full width.
  12. Below that, add a gallery of 5 more images.
  13. Now add a quote you heard someone say about this bakery. Maybe something like, “This bakery is almost as good as Grandma’s house!”
  14. At the bottom, add a horizontal divider.
  15. Finally, include a link to the bakery site. Type the bakery name, and then link it to a website (any website is fine).
  16. Publish your post.

Videos

Video 1 (July 4)

[User adds a Cover block] Okay, now I’m just going to begin typing in it. [completely skips the Cover block’s instructions in the placeholder]

The hardest part was having to figure out what part to click on to add the text.

I’m not really sure how I can add [a block at the bottom of the page]

Video 2 (July 10)

Oh, the text is here. I couldn’t even tell. I wish there was an indication. [referring to where to add text in the page]

So it’s kinda like a puzzle. I can move these elements around.

Video 3 (July 17)

I’m afraid you’re using terminology that doesn’t mean that much to me.

I’m going to give up on this. [referring to the Media Library and adding items to gallery]

This isn’t obvious or intuitive at all.

Video 4 (July 24)

Feedback

As with all the prior videos being shared, please leave some feedback! What are some patterns that pop out to you? What successes do these users have in navigating and creating a post? What challenges become evident in their flow?

As a reminder, if you’re interested in helping with usability testing, there’s a number of things you can try:

  • Join the #research channel in slack.
  • You can write a test script that can be usability tested for Gutenberg.
  • Or simply watch the videos and leave some feedback below.

Thanks for watching and contributing anywhere you can.

#gutenberg, #usability-testing

Gutenberg Usability Testing for June 2019

Continuing the usability tests on Gutenberg, here’s three from the month of June. The insights found in these videos help inform decisions going forward with Gutenberg. Keep in mind that due to the platform being used for these videos, many of the users might be completely new to WordPress.

This month focused on a test similar to the WCEU usability tests that were run. You can read up on those from WCEU here: part one and part two. It focused on building a post using common blocks including media + text, headings, etc.

Testing script

Imagine you’re writing a blog post about your favorite bakery. Your blog should have a title, some images of desserts, and a couple content sections. Please make sure to talk through everything out loud as you complete the tasks. Let’s get started.

  1. Log in.
  2. Create a new post.
  3. Give your post a title.
  4. Add a Cover block to your post with a message overlaying the image that reads, “The sweetest place on earth”.
  5. Make the Cover block full-width.
  6. Add a paragraph below that reads, “This bakery is committed to using the finest ingredients from all over the world ensuring that quality remains the cornerstone of their business. In fact, quality is the number one ingredient in everything they do.”
  7. Now add a heading for the cupcakes section.
  8. In this section, add an image of cupcakes with some text along the right side of it.
  9. Add a sentence or two below to finish off the cupcake section.
  10. Add a new heading about cookies.
  11. In this section, add a Media+Text block with an image of cookies on the right, and some text on the left side. Make this area full width.
  12. Below that, add a gallery of 5 more images.
  13. Now add a quote you heard someone say about this bakery. Maybe something like, “This bakery is almost as good as Grandma’s house!”
  14. At the bottom, add a horizontal divider.
  15. Finally, include a link to the bakery site. Type the bakery name, and then link it to a website (any website is fine).
  16. Publish your post.

Videos

Video 1 (June 5, 2019)

I’m not sure how I’m supposed to make it go on the right.

I want to add a paragraph so I’ll just write some lines.

Video 2 (June 13, 2019)

I’m not sure how to do that but I’m going to give it a try.

I cannot figure out for the life of me how to get the writing exactly right next to it.

Video 3 (June 25, 2019)

This looks good!

How do I add an image?

Feedback

As with all the prior videos being shared, please leave some feedback! What are some patterns that pop out to you? What successes do these users have in navigating and creating a post? What challenges become evident in their flow?

As a reminder, if you’re interested in helping with usability testing, there’s a number of things you can try:

  • Join the #research channel in slack.
  • You can write a test script that can be usability tested for Gutenberg.
  • Or simply watch the videos and leave some feedback below.

Thanks for watching and contributing anywhere you can.

#gutenberg, #usability-testing

WCEU usability test results: part two

This is the second and final batch of usability tests from WCEU. You can catch up on the first five here.

As you watch through have a think about a few things:

  • What bugs or enhancements could be made from this?
  • What insights do you gain in the way people use Gutenberg?
  • Any ideas come up to make the editing experience even more useful?

Share anything you have as a comment and part two will be along in a few days.

Continue reading

WCEU usability test results: part one

During WCEU there were a number of usability tests run. For each test, there was a form to follow through and questions. In this first part, five videos will be shared with the answers, then a second post with another five will be made. Thank you every person that both helped run tests and also took part in them. It’s really important to have opportunities to test like this.

As you watch through have a think about a few things:

  • What bugs or enhancements could be made from this?
  • What insights do you gain in the way people use Gutenberg?
  • Any ideas that spring up from this of ways to make the editor even better for people?

Share anything you have as a comment and part two will be along in a few days.

Continue reading

#gutenberg, #usability-testing, #wceu-usability-testing