X-post: The Get Involved table at WCEU 2019

X-post from +make.wordpress.org/tv: The Get Involved table at WCEU 2019

X-post: The Get Involved table at WCEU 2019

X-post from +make.wordpress.org/community: The Get Involved table at WCEU 2019

Plugin Review Team – 2019 April 15

Sorry about the delay in posting, I was away on vacation.

Plugin Status Change Stats

  • Plugins requested : 155
  • Plugins rejected : 15
  • Plugins closed : 14
  • Plugins approved : 68

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending) : 667
  • → (older than 7 days ago) : 586
  • → (2019-04-09 – 2019-04-16) : 64
  • → (new; not processed or replied to yet) : 29
  • → (pending; replied to) : 638

Help Scout Stats

  • Total Conversations: 210
  • Closed Conversations:  141
  • New Conversations: 152
  • Messages Received: 280
  • Customers: 192
  • Customers Helped: 162
  • Conversations per Day: 26
  • Replies per Day: 36
  • Busiest Day: Thursday

X-post: Hosting Meeting Notes: April 11, 2019

X-post from +make.wordpress.org/hosting: Hosting Meeting Notes: April 11, 2019

Design Team Update – April 12th

The design team continues to meet every week and have 2 triages, core/meta and Gutenberg.

Meeting notes:

Gutenberg phase 2 update notes:

Points of note:

  • Showcase design is now being iterated on.
  • Recovery mode and site update all had strong design contributions for WordPress 5.2.
  • As of writing this, all design feedback tickets are up to date for WordPress 5.2.
  • A new project is being worked on to audit and iterate the color documentation for the design handbook.

Other links:

#design

Mobile Team Update – April 9th

WordPress iOS and Android version 12.2 will be available for testing later today. Sign up here to join the beta program on iOS or follow this link on your Android device, tap on Become a beta tester.

Highlights for the last two weeks:

  • Block Editor: Better Unsupported Blocks, accessibility work, various fixes and improvements. List Block support proving trickier than expected.
  • More Post List & Filter improvements in Android.
  • Offline Support: Working on scoping the project for an enhanced posting experience while offline.
  • Infrastructure: Started working on the Block Editor Integration and UI tests.
  • Marketing: Finalized designs for the https://wordpress.org/mobile/ redesign.

Plugin Review Team Status: 08 April 2019

Plugin Status Change Stats

  • Plugins requested : 158
  • Plugins rejected : 9
  • Plugins closed : 26
  • Plugins approved : 77

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 644
  • → (older than 7 days ago)** : 570
  • → (2019-04-01 – 2019-04-08) : 55
  • → (new; not processed or replied to yet)* : 19
  • → (pending; replied to)* : 625

Help Scout Queue Stats

  • Total Conversations: 267
  • Closed Conversations: 242
  • New Conversations: 223
  • Messages Received: 321
  • Customers: 227
  • Customers Helped: 226
  • Conversations per Day: 33
  • Replies per Day: 57
  • Busiest Day: Monday

SupportPress Queue Stats

  • Total open tickets* : 1690
  • Within defined 7 day time window:
    • Total : 835
    • Closed : 1
    • Open : 834

This is the final week we will be providing SupportPress stats. It is no longer in use, save for archival data of previous conversations. The plan is to import SupportPress conversations to HelpScout.

#plugins

Theme Review update for April 8, 2019

Currently

  • 63 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 11 tickets are older than 2 weeks
    • 35 tickets are older than 1 week
    • 49 tickets are older than 3 days
  • 41 tickets are assigned.
    • 33 tickets are older than 4 weeks
    • 46 tickets are older than 2 weeks
    • 49 tickets are older than 1 week
    • 51 tickets are older than 3 days
  • 45 are approved but are waiting to be made live.

In the past 7 days

  • 270 tickets were opened
  • 288 tickets were closed:
    • 247 tickets were made live.
      • 23 new Themes were made live.
      • 224 Theme updates were made live.
      • 16 more were approved but are waiting to be made live.
    • 39 tickets were not-approved.
    • 2 tickets were closed-newer-version-uploaded.

#themes, #trt

Theme Review update for April 1st, 2019

Currently

  • 56 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 6 tickets are older than 2 weeks
    • 25 tickets are older than 1 week
    • 40 tickets are older than 3 days
  • 48 tickets are assigned.
    • 42 tickets are older than 4 weeks
    • 55 tickets are older than 2 weeks
    • 59 tickets are older than 1 week
    • 59 tickets are older than 3 days
  • 41 are approved but are waiting to be made live.

In the past 7 days

  • 229 tickets were opened
  • 255 tickets were closed:
    • 208 tickets were made live.
      • 24 new Themes were made live.
      • 184 Theme updates were made live.
      • 16 more were approved but are waiting to be made live.
    • 44 tickets were not-approved.
    • 3 tickets were closed-newer-version-uploaded.

#themes, #trt

Plugin Review Team Status: 1 April 2019

Plugin Status Change Stats

  • Plugins requested : 152
  • Plugins rejected : 11
  • Plugins closed : 25
  • Plugins approved : 85

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending) : 622
  • → (older than 7 days ago) : 560
  • → (2019-03-25 – 2019-04-01) : 47
  • → (new; not processed or replied to yet) : 15
  • → (pending; replied to) : 607

Help Scout Queue Stats

This list excludes spam, which is why the numbers seem that much lower than before.

  • Total open tickets : 22
  • → (with no activity in last 7 days) : 2
  • Total Conversations: 216
  • New Conversations: 174
  • Messages Received: 277
  • Replies Sent: 313
  • Resolved on First Reply: 35%
  • Resolved: 118
  • Individual Developers: 188

Averages:

  • Conversations per Day: 27
  • Replies per Day: 45
  • Busiest Day: Wednesday
  • Resolution Time: 1d 13h

#plugins