Headlines / Community updates

This is where news that are relevant or good to know for the team from across the community are brought up and shared.

WordPress 6.2 Release CandidateRelease Candidate A beta version of software with the potential to be a final product, which is ready to release unless significant bugs emerge. 3

The latest Release Candidate of WordPress 6.3 is available for testing.

Are there changes in 6.2 that we should be aware of that we expect may provide an increased support burden?

Support ForumSupport Forum WordPress Support Forums is a place to go for help and conversations around using WordPress. Also the place to go to report issues that are caused by errors with the WordPress code and implementations. component bug scrub status

The regular bug scrubs of late have been going well, let’s get a foot on the ground and share how these are going.

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Open floor

This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.

When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.

It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.

Headlines / Community updates

This is where news that are relevant or good to know for the team from across the community are brought up and shared.

WordPress 6.2 Release CandidateRelease Candidate A beta version of software with the potential to be a final product, which is ready to release unless significant bugs emerge. 2

The latest Release Candidate of WordPress 6.2 is available for testing.

Are there changes in 6.2 that we should be aware of that we expect may provide an increased support burden?

Including statistics with weekly updates

Some teams have started including statistics in their weekly updates (some have been doing this for a long time, look for example to the Plugins team).

The support team doesn’t have a lot of publicized statistics at this time, but would that be something we’d like to change to improve transparency?

If yes, what kind of information would be useful to share? Some numbers are easier than others to get, but if the interest is there, we can facilitate the collection of others as well. Those who have been around a while may recall there was a call asking if (and which) public analytics may be useful, so this may be seen as a stepping stone to that.

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Open floor

This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.

When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.

It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.

Headlines / Community updates

This is where news that are relevant or good to know for the team from across the community are brought up and shared.

Support ForumSupport Forum WordPress Support Forums is a place to go for help and conversations around using WordPress. Also the place to go to report issues that are caused by errors with the WordPress code and implementations. Bug Scrub

The second bug scrub of the Support Forum component of the year was held this week!

CoreCore Core is the set of software required to run WordPress. The Core Development Team builds WordPress. Media Modal Input

A request for input on the core Media Modal came in, speficially in relation to ticket #24567.

Have we observed users struggling with using the media modal? And if so what areas and how could this be improved upon?

Let’s give the ticket a look, and perhaps to keep things focused, provide a singular feedback response on the ticket from the team.

Requiring a reason when flagging users

Moderators have a tool called “flagging”, which will require them to approve a post by a user until the flag is removed from their account.

There’s a ticket with a proposal to improve on this flow looking for feedback/comments at #meta-6834, the intent being that when a user is flagged, a reason is provided for why they are flagged, this way the user is not left in the dark as to why they were flagged. (Perhaps they never got a notification of violating guidelines, or they were annoyed and decided to walk away for a while and then can’t remember when they return. This is understandable, and it happens, so having a reason tied to the flagged state means we can expose that reason to the user to remove uncertainty, and reduce friction).

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Open floor

This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.

When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.

It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.

Headlines / Community updates

This is where news that are relevant or good to know for the team from across the community are brought up and shared.

More details in pending views

Moderators often go through pending posts, either from flagged accounts, or as a result of Akismet or other automated anti-spam measures being uncertain about some content.

To improve the user flow in approving posts and unflagging users in a more efficient manner, a proposal is now up in meta ticket #6809, with a call for feedback if this is the right direction, and the right information to present.

Support ForumSupport Forum WordPress Support Forums is a place to go for help and conversations around using WordPress. Also the place to go to report issues that are caused by errors with the WordPress code and implementations. Bug Scrub

The first bug scrub of the Support Forum component of the year was held this week!

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Open floor

This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.

When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.

It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.