Headlines / Community updates

This is where news that are relevant or good to know for the team from across the community are brought up and shared.

More details in pending views

Moderators often go through pending posts, either from flagged accounts, or as a result of Akismet or other automated anti-spam measures being uncertain about some content.

To improve the user flow in approving posts and unflagging users in a more efficient manner, a proposal is now up in meta ticket #6809, with a call for feedback if this is the right direction, and the right information to present.

Support ForumSupport Forum WordPress Support Forums is a place to go for help and conversations around using WordPress. Also the place to go to report issues that are caused by errors with the WordPress code and implementations. Bug Scrub

The first bug scrub of the Support Forum component of the year was held this week!

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Open floor

This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.

When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.

It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.

Headlines / Community updates

This is where news that are relevant or good to know for the team from across the community are brought up and shared.

Two-factor authentication

Two-factor authentication is currently being tested on WordPress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/, and users with elevated roles are encouraged to test it out.

Note that the feature is as of yet not “generally available”, meaning there is no way to navigate to this settings panel without knowing the direct URLURL A specific web address of a website or web page on the Internet, such as a website’s URL www.wordpress.org, this is intentional as the feature is still in testing, and bugs are still being worked out as they are discovered.

WordPress 6.2 betas

The betaBeta A pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product; however, design changes often occur as part of the process.-proceedings continue, with WordPress 6.2-beta3 now being available for testing!

Support ForumSupport Forum WordPress Support Forums is a place to go for help and conversations around using WordPress. Also the place to go to report issues that are caused by errors with the WordPress code and implementations. Bug Scrub

The first bug scrub of the Support Forum component for the year has been scheduled, save the date (and time) y’all!

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Open floor

This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.

When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.

It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.

Headlines / Community updates

This is where news that are relevant or good to know for the team from across the community are brought up and shared.

Topics reported by users

Minor, but still good, users are now required to provide a reason when reporting a topic, no matter what categorization is chosen. Previously a reason was only requested if the “Other” option was selected.

Support component bug scrubs

At the start of the year, a few folks mentioned that they would like to do a new scrub of tickets relating to the Support Forum component, to prioritize them based on the teams current needs.

Let’s check in on who would like to run these, and see what focuses we can aim towards going forward, and perhaps set some quarterly goals for improvements we would like to see to our own flows?

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Open floor

This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.

When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.

It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.

Headlines / Community updates

This is where news that are relevant or good to know for the team from across the community are brought up and shared.

Community Summit

Details of the Community Summit have been posted, and the invitation process is slightly different this year. If you believe you have something of value to add to the discussions, you’ll be able to submit an application to be considered for an invitation.

If you’re interested, or just aren’t familiar with the Community Summit, check out the post below for details on both what it is, and how to apply!

Evolving how we do international liaison check-ins

In the past, we’ve relied on international liaisons coming to us, but this puts the burden on them to be pro-active. For some the idea of reaching out first is not something they are comfortable with, or time-zone wise they worry about disturbing others.

To help with this, and move the burden of contact onto a more managerial side of it all, the team will make an effort to reach out individually to liaisons at least once per quarter moving forward.

This to hear how things are going, what challenges or wins have they had recently, and how can we help with any questions they may have.

We will of course still do our normal check-ins during meetings, for those who are around, as it’s great to hear from them, and keeps us reminded that we are representing a larger set of users, and not just those that are present in the applicable meetings.

Checking in with international liaisons

This is the section where we reach out to the non-English speaking parts of our community, to see how they are doing, if there’s anything we can help each other with, or just interesting things going on that it would be nice to share with others.

There’s no requirements for previous participation or “fame” to share here, anyone is welcome, and we encourage newcomers to participate!

Open floor

This part of the meeting only happens if there is time, the team aims to cover the pre-planned topics first in any given meeting.

When open floor starts, any topic posted either as a comment to this agenda post will be looked at, or as many as there is time for. If there is still time left after this, then meeting attendees may step forward with questions, comments, remarks, anything relating to the support team that they’d like to handle.

It is also important to note that not everyone is comfortable posting things publicly, there is complete understanding of this, and users are welcome to contact the team representative (@clorith) via direct messages on Slack with whatever they wish the team to look at together.