Agenda for September 5th Support Meeting

  • General announcements
    • New moderator tool – Stop Forum Spam
  • WordPress core update
  • Checking in with international liaisons
  • Time permitting: Open floor

For any other items to discuss, please add them to the comments below, or bring them up in the meeting.

The meeting will be held on 2019-09-05 17:00 UTC in #forums on Slack. (a Slack account is required)

August 29th Support Team Meeting Summary

This weeks chat is focused on the items from the agenda found here: https://make.wordpress.org/support/2019/08/agenda-for-august-29th-support-meeting/

PHP Version Soft-Bump

Recently a soft version bump was done (where the minimum preferred version is increased without the minimum required version going up).

Anyone that is running PHP 5.6 or below will now see a dashboard widget with a notice encouraging them to update. Hosts have the ability to pass custom values in.

Some figures of the changes of PHP version that users are running are being tracked in this sheet. Data has been collecting for over a week however the freshest data has only arrived in the previous 2 days as there was a roughly 1 week cache to clear through.

It was brought up that some hosts are using the notice to inform users they are using ‘Hardened PHP’ rather than provide upgrade information.

Follow-Up On Last Weeks Modlook Misuse Issue

There has been less misuse this week compared to last week but the problem still persists. Some users continue to use the modlook tag as a way to flag posts they do not like, rather than for violation of forum guidelines.

The plan to deal with it remains the same – educate the user when misuse is spotted. This post is a good resource for helping educate: https://make.wordpress.org/plugins/2019/08/23/reminder-developers-must-comply-with-the-forum-guidelines/

Core Updates

The WordPress 5.2.3-RC1 is available – please test it https://wordpress.org/wordpress-5.2.3-RC1.zip

You can update with WP CLI using this command:

wp core update https://wordpress.org/wordpress-5.2.3-RC1.zip

With no major issues reported against early betas or RC1 it looks like RC2 may not be necessary and a release could be soon.

Checking in with international liaisons

Members from our Brazilian, Spanish, Italian, Indian, Dutch, Portuguese, Russian and Urdu communities took place in this weeks discussions.

If you are a part of a non-English speaking part of our community, we invite you to join our weekly meetings (if you can), as we would love to get to know you!

Read the meeting transcript in the Slack archives. (A Slack account is required)

#weekly-chat

Agenda for August 29th Support Meeting

  • General announcements
    • PHP recommendation soft version bump
  • Increased use of modlook by plugin authors for invalid reasons – Followup
  • WordPress core update
  • Checking in with international liaisons
  • Time permitting: Open floor

For any other items to discuss, please add them to the comments below, or bring them up in the meeting.

The meeting will be held on 2019-08-29 17:00 UTC in #forums on Slack. (a Slack account is required)

August 22nd Support Team Meeting Summary

General announcements

The Site Health Team did the suggested upgrade version bump for PHP in core this week, and over the next week users will start seeing a dashboard widget if they are using PHP 5.6 or lower, guiding them towards upgrading.

A reminder that when flagging users, a moderation action limiting public display of posts until approved by a moderator, always educate the users on why this was done and what this means, there will also be more direct guidelines on when to flag users coming in the future, as the use of flags is becoming a bit too liberal, at least on the international forums.

And when writing notes on users, make sure to be descriptive enough, as they are available across all rosetta sites, and not everyone can read an archived post for example.

In other news, there’s a lively conversation going on at https://meta.trac.wordpress.org/ticket/4696 relating to WordPress profiles here on dotorg.

Increased use of the topic report feature by authors for invalid reasons

There has lately been an uptick in incorrect use of the report topic feature by plugin and theme authors, primarily because they don’t like getting negative feedback from users.

This has started to become a nuisance to the volunteers, and we would like to reiterate that the report feature is for forum guideline violations only. Continued misuse of the feature will lead to us reporting things to the theme or plugin teams respectively.

WordPress Core Timeline Update

WordPress 5.2.3 is scheduled for release on September 4th.

WordPress 5.3 is tentatively scheduled for release on November 12th.

Checking in with international liaisons

Members from our Russian, Swedish, Brazilian and Dutch communities took place in this weeks discussions.

If you are a part of a non-English speaking part of our community, we invite you to join our weekly meetings (if you can), as we would love to get ot know you!

Open floor

Some questions are going unanswered, notably relating to the new block editor. Although it’s a shame when someone doesn’t get helped, we’re all volunteers on a community forum, and it’s perfectly fine for some questions to not be answered, we’re all human, and we do what we can when we can, but nobody should feel obligated here.

The Health Check plugin was updated last week, and some of the more notable changes include:

  • Changes to the grading indicator in the header (no longer uses a numeric value, instead it’s an indicator with a string for clarity)
  • A new dashboard widget when you login to give you the site health at a glance
  • A new PHP compatibility checker for plugins in the Tools section

For more changes, the full list is available at https://wordpress.org/plugins/health-check/#developers, and yes, some of the changes in the plugin relating to the grading indicator and Site Health Checks are being tested out and intended for a core release.

Read the meeting transcript in the Slack archives. (A Slack account is required)

#weekly-chat

Agenda for August 22nd Support Meeting

  • General announcements
    • PHP recommendation soft version bump
  • Increased use of modlook by plugin authors for invalid reasons.
  • WordPress core update
  • Checking in with international liaisons
  • Time permitting: Open floor

For any other items to discuss, please add them to the comments below, or bring them up in the meeting.

The meeting will be held on 2019-08-22 17:00 UTC in #forums on Slack. (a Slack account is required)

August 15th Support Team Meeting Summary

General announcements

The Health Check Plugin has received an update which went live over the weekend between the meeting and this summary going out.

Useful new features are primarily related to the PHP Compatibility Checker, found under the Tools tab.

The suggested PHP version in core is scheduled to go live on August 20th (this is for showing the dashboard widget encouraging users to update their PHP version if they are using version 5.6 or lower).

The docs team is looking for input on what documentation is often needed, but is either missing or incomplete.

So far we’ve informed them that documentation on the new Site Health features (both checker, and fatal error protection) are desired, and that the block documentation needs to be surfaced better as many did not know we had any.

Core updates

5.3 is tentatively scheduled to release mid-November, and a 5.2.3 release has been tentatively scheduled for early next month in the interrim.

Checking in with international liaisons

Members from Sweden, Brazil, Portugal, Netherlands and India provided updates on how things are going in their regions.

Open floor

The plugins team gave a heads up that there’s a lot of trademark strikes being handled as companies are becoming more aggressive in what they do and don’t allow, which may cause some noise.

#weekly-chat

Agenda for August 15th Support Meeting

  • General announcements
    • Health Check plugin update
    • PHP recommendation soft version bump
    • Docs team looking for input on missing content
  • WordPress core update
  • Checking in with international liaisons
  • Time permitting: Open floor

For any other items to discuss, please add them to the comments below, or bring them up in the meeting.

The meeting will be held on 2019-08-15 17:00 UTC in #forums on Slack. (a Slack account is required)

X-post: Proposal: Auto-Update Old Versions to 4.7

X-comment from +make.wordpress.org/core: Comment on Proposal: Auto-Update Old Versions to 4.7

July 25 Weekly Support Team Meeting Summary

1. Discussion of core stuff: The fix for the plugin viewer bug is committed to 5.2, but no update seems imminent and 5.3 is currently on hold.

2. International forums: All is good.

3. Open Floor: Discussion of the reputation of moderators. Takeaway: Explain what you’re doing as best as possible in public when redacting or removing messages. Educate, don’t shame or punish. But don’t stand for disruption.

Read the meeting transcript in the Slack archives.

July 18th Support Team Meeting Summary

Due to unexpected complications elsewhere, this wound up being more of an informal office hours session than a strict meeting, but we still discussed a few things.

Helper Scripts

The Topic Original Poster and Also Viewing scripts have been moved to the official WordPress.org Support Team repo, which means that all of our helper scripts are now hosted there. The relevant Handbook page has now been updated accordingly.

Breakfix Lessons

We are aware that the Breakfix Lessons are broken, and that folks have found them helpful in the past. The plan is to reach out to their original developer next week, or see if we can get another plugin developer to donate their time.

Please keep in mind that this is all done on a volunteer basis, so while we intend to restore the lessons, we can’t promise that it will be done quickly.

Read the meeting transcript in the Slack archives. (A Slack account is required)

#weekly-chat