Themes team update January 11, 2022

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 38 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 1 tickets are older than 2 weeks
    • 9 tickets are older than 1 week
    • 26 tickets are older than 3 days
  • 0 are approved but are waiting to be made live.

In the past 7 days,

  • 357 tickets were opened
  • 351 tickets were closed:
    • 342 tickets were made live.
      • 23 new Themes were made live.
      • 319 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 9 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4


HelpScout Stats

In the past 7 days,

Email Conversations 9Messages Received 10
Replies Sent 7Emails Created 0
Resolved 6Resolved on First Reply 100%

#themes, #weekly-updates

Themes team update January 04, 2022

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 26 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 1 tickets are older than 2 weeks
    • 4 tickets are older than 1 week
    • 8 tickets are older than 3 days
  • 0 are approved but are waiting to be made live.

In the past 7 days,

  • 263 tickets were opened
  • 266 tickets were closed:
    • 256 tickets were made live.
      • 28 new Themes were made live.
      • 228 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 10 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 6


HelpScout Stats

In the past 7 days,

Email Conversations 8Messages Received 9
Replies Sent 5Emails Created 0
Resolved 5Resolved on First Reply 100%

#themes, #weekly-updates

Themes team update November 16, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 17 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 4 tickets are older than 1 week
    • 6 tickets are older than 3 days
  • 0 are approved but are waiting to be made live.

In the past 7 days,

  • 314 tickets were opened
  • 323 tickets were closed:
    • 311 tickets were made live.
      • 29 new Themes were made live.
      • 282 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 11 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 2


HelpScout Stats

In the past 7 days,

Email Conversations 13Messages Received 11
Replies Sent 11Emails Created 02
Resolved 8Resolved on First Reply 88%

#themes, #weekly-updates

Themes team update November 09, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 26 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 1 tickets are older than 2 weeks
    • 5 tickets are older than 1 week
    • 17 tickets are older than 3 days
  • 0 are approved but are waiting to be made live.

In the past 7 days,

  • 266 tickets were opened
  • 260 tickets were closed:
    • 251 tickets were made live.
      • 22 new Themes were made live.
      • 229 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 9 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 2


HelpScout Stats

In the past 7 days,

Email Conversations 6Messages Received 7
Replies Sent 07Emails Created 0
Resolved 6Resolved on First Reply 100%

#themes, #weekly-updates

Themes team update November 02, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 20 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 1 tickets are older than 2 weeks
    • 2 tickets are older than 1 week
    • 8 tickets are older than 3 days
  • 0 are approved but are waiting to be made live.

In the past 7 days,

  • 312 tickets were opened
  • 322 tickets were closed:
    • 310 tickets were made live.
      • 31 new Themes were made live.
      • 279 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 12 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4


HelpScout Stats

In the past 7 days,

Email Conversations 14Messages Received 19
Replies Sent 09Emails Created 0
Resolved 6Resolved on First Reply 83%

#themes, #weekly-updates

Themes team update October 25, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 17 tickets are assigned.
    • 2 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 2 tickets are older than 1 week
    • 6 tickets are older than 3 days
  • 0 are approved but are waiting to be made live.

In the past 7 days,

  • 290 tickets were opened
  • 312 tickets were closed:
    • 291 tickets were made live.
      • 33 new Themes were made live.
      • 258 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 20 tickets were not-approved.
    • 1 tickets were closed-newer-version-uploaded.

Number of reviewers: 3


HelpScout Stats

In the past 7 days,

Email Conversations 25Messages Received 21
Replies Sent 35Emails Created 18
Resolved 9Resolved on First Reply 89%

#themes, #weekly-updates

Themes team update October 19, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 21 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 2 tickets are older than 1 week
    • 6 tickets are older than 3 days
  • 0 are approved but are waiting to be made live.

In the past 7 days,

  • 270 tickets were opened
  • 274 tickets were closed:
    • 254 tickets were made live.
      • 27 new Themes were made live.
      • 227 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 19 tickets were not-approved.
    • 1 tickets were closed-newer-version-uploaded.

Number of reviewers: 4


HelpScout Stats

In the past 7 days,

Email Conversations 1Messages Received 5
Replies Sent 3Emails Created 0
Resolved 1Resolved on First Reply 100%

#themes, #weekly-updates

Themes team update October 12, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 20 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 3 tickets are older than 2 weeks
    • 4 tickets are older than 1 week
    • 9 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 298 tickets were opened
  • 310 tickets were closed:
    • 285 tickets were made live.
      • 30 new Themes were made live.
      • 255 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 25 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4


HelpScout Stats

In the past 7 days,

Email Conversations 3Messages Received 2
Replies Sent 1Emails Created 1
Resolved 0Resolved on First Reply 0%

#themes, #weekly-updates

Themes team update October 05, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 28 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 1 tickets are older than 2 weeks
    • 4 tickets are older than 1 week
    • 19 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 302 tickets were opened
  • 307 tickets were closed:
    • 293 tickets were made live.
      • 29 new Themes were made live.
      • 264 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 14 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4


HelpScout Stats

In the past 7 days,

Email Conversations 46Messages Received 45
Replies Sent 2Emails Created 2
Resolved 0Resolved on First Reply 0%

#themes, #weekly-updates

Themes team update September 28, 2021

Theme directory stats

Currently,

  • 1 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 22 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 1 tickets are older than 2 weeks
    • 3 tickets are older than 1 week
    • 13 tickets are older than 3 days
  • 0 are approved but are waiting to be made live.

In the past 7 days,

  • 317 tickets were opened
  • 328 tickets were closed:
    • 313 tickets were made live.
      • 32 new Themes were made live.
      • 282 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 14 tickets were not-approved.
    • 1 tickets were closed-newer-version-uploaded.

Number of reviewers: 5


HelpScout Stats

In the past 7 days,

Email Conversations 119Messages Received 119
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0%

#themes, #weekly-updates