elibud 4:25 pm on June 4, 2019
Tags:   

Mobile Team Update – June 4th

WordPress iOS and Android version 12.5 will be available for testing later today. Sign up here to join the beta program on iOS or follow this link on your Android device, tap on Become a beta tester.

Highlights for the last two weeks:

  • Block Editor: Quote block support, UI for invalid blocks, nested list creation, and regression fixes.
  • Offline Support: Offline Posting is seeing steady progress in both platforms with incremental improvements on every release.
  • Infrastructure: More progress on the UI testing project, improvements on Gutenberg UI to make it more testable, finished implementing network mocking for both platforms.

#mobile

Josepha 11:08 pm on June 3, 2019
Tags: leadership,   

Team Lead Interest Post

In March, I shared a post outlining a new concept of team leadership, but then I was asked to coordinate a major release which took up most of my attention. Today, I’m picking right up where I left off.

I want to be sure the process is as open and clear as possible, so I’d like to continue with this plan:

  1. Post an open call for people interested in learning more about team leadership (that’s this post!).
  2. Send interested people the team lead training + quizzes.
  3. Host group orientations with people who pass the quizzes.
  4. Identify team leads (and immediate future leads) from there.

The Team Lead Training Materials

Methodology

There are five sets of training modules, compiled by contributors from the Global Community Team. Each module consists of existing content from project handbooks, plus some added “best practices”.

There was a closed pre-alpha review from Andrea Middleton, Sarah Semark, Tammie Lister, and me. There was an alpha review from current team reps, team reps in training, and former team reps. This marks the start of the public call for comment.

Materials for Review

Once all the feedback on these materials has been added, they will then become training modules similar to those available to people wanting to become Community Deputies.

Share your feedback!

These docs will be open for about two weeks. Then I’ll combine and refine the feedback, and start moving the documents into training modules.

I have two requests for you, dear WordPress Contributors:

  1. If you want to learn more about becoming a team lead, please leave a comment below with the team you currently participate in and which team you’d like to help lead.
  2. Please leave any feedback you might have on the training itself in the comments of the documents above.

#leadership #training

Jose Castaneda 4:11 pm on June 3, 2019
Tags: ,   

Theme Review update for June 3, 2019

Currently

  • 95 new tickets are waiting for review.
    • 13 tickets are older than 4 weeks
    • 45 tickets are older than 2 weeks
    • 66 tickets are older than 1 week
    • 82 tickets are older than 3 days
  • 53 tickets are assigned.
    • 47 tickets are older than 4 weeks
    • 53 tickets are older than 2 weeks
    • 53 tickets are older than 1 week
    • 53 tickets are older than 3 days
  • 34 are approved but are waiting to be made live.

In the past 7 days

  • 218 tickets were opened
  • 246 tickets were closed:
    • 209 tickets were made live.
      • 35 new Themes were made live.
      • 174 Theme updates were made live.
      • 9 more were approved but are waiting to be made live.
    • 26 tickets were not-approved.
    • 11 tickets were closed-newer-version-uploaded.

#themes, #trt

Ipstenu (Mika Epstein) 4:07 pm on June 3, 2019
Tags:   

Plugin Review Team Status: 03 June 2019

There are roughly 400 bounced emails left to process before we can call that done. Each bounce is checked to see if it was a temporary or permanent error. Then we check if the email was that of the owner of the plugin or just a committer. Committers are removed, but if it’s the owner, the plugin is closed.

Please note: If your email bounced, we’re not going to email you that the plugin was closed. It would just bounce again.

Plugin Status Change Stats

  • Plugins requested : 178
  • Plugins rejected : 11
  • Plugins closed : 87
  • Plugins approved : 82

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending) : 637
  • → (older than 7 days ago) : 551
  • → (2019-05-27 – 2019-06-03) : 61
  • → (new; not processed or replied to yet) : 28
  • → (pending; replied to) : 609

Help Scout Queue Stats

  • Total Conversations: 373
  • Closed Conversations: 291
  • New Conversations: 208
  • Messages Received: 459
  • Customers: 279
  • Customers Helped: 233
  • Conversations per Day: 46
  • Replies per Day: 56
  • Busiest Day: Wednesday

#plugins

Marius L. J. 12:49 am on May 30, 2019
Tags:   

May 23rd Support Team Meeting Summary

General announcements

WordPress 5.2.1 is out, so keep an eye out for any recurring issues that may pop up, if any.

Notable fixes are the cryptography library now working better on 32bit systems.

Checking in with international liaisons

Members of the Italian, Serbian, Dutch, Russian, Indian,. Swedish and Greek communities had representatives present for our weekly chats. If there’s anyone from other non-English communities that would like to take part, feel free to join in and let us know, we love to hear from other parts of our community to build bridges!

Open floor

First a reminder that support volunteering shouldn’t be a chore. Please don’t be afraid to take breaks, we’ll all be here when you return, stay healthy.

A question on how to find the support guidelines was brought forth, they’re currently linked to from the Forum Welcome page, which you can find at the top of the form for submitting new topics on all forums. If we find this to need better surfacing a meta ticket will be opened.

It was also brought up that sites with lower activity often forget to check for false-positives in their spam queues, this is an understandable scenario, and will hopefully be remedied by #meta-3954.

A quick note, not mentioned in the meeting, but we would still love to hear from any volunteers attending contributor day at WordCamp Europe 2019, that would be interested in helping lead the support group. No prior experience is required, and it is a nice way of getting experience with both the team in general, and also taking part in a smaller introductory leadership position. If this is you, let @clorith know.

Read the meeting transcript in the Slack archives. (A Slack account is required)

#support

Ipstenu (Mika Epstein) 5:21 pm on May 27, 2019
Tags:   

Plugin Review Team Status: 27 May 2019

HAPPY BIRTHDAY WORDPRESS.

We’ve begun experimenting with a shell (bash) script to scan plugins for common problems (out of date scripts, including jQuery, hardcoded paths, etc.). Due to the diverse nature of plugins, it’s unlikely this will ever be as precise as the Theme Check, however it’s certainly speeding up many checks and making it more reliable that we catch code that shouldn’t be in a plugin at all.

We’ve also resumed processing bounced emails, hence the elevated numbers of closed plugins.

Plugin Status Change Stats

  • Plugins requested : 150
  • Plugins rejected : 99
  • Plugins closed : 224
  • Plugins approved : 75

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 604
  • → (older than 7 days ago)** : 530
  • → (2019-05-13 – 2019-05-20) : 52
  • → (new; not processed or replied to yet)* : 26
  • → (pending; replied to)* : 578

Help Scout Queue Stats

  • Total Conversations: 524
  • Closed Conversations: 494
  • New Conversations: 305
  • Messages Received: 519
  • Customers: 329
  • Customers Helped: 324
  • Conversations per Day: 65
  • Replies per Day: 72
  • Busiest Day: Sunday

#plugins

Jose Castaneda 1:27 pm on May 27, 2019
Tags: ,   

Theme Review update for May 27, 2019

Currently

  • 104 new tickets are waiting for review.
    • 19 tickets are older than 4 weeks
    • 56 tickets are older than 2 weeks
    • 77 tickets are older than 1 week
    • 91 tickets are older than 3 days
  • 36 tickets are assigned.
    • 34 tickets are older than 4 weeks
    • 35 tickets are older than 2 weeks
    • 36 tickets are older than 1 week
    • 38 tickets are older than 3 days
  • 55 are approved but are waiting to be made live.

In the past 7 days

  • 280 tickets were opened
  • 309 tickets were closed:
    • 247 tickets were made live.
      • 30 new Themes were made live.
      • 217 Theme updates were made live.
      • 8 more were approved but are waiting to be made live.
    • 60 tickets were not-approved.
    • 2 tickets were closed-newer-version-uploaded.

#themes, #trt

Tammie Lister 11:47 am on May 24, 2019  

Design Team Update – May 24th

The design team continues to meet every week and have two triages, core/meta and Gutenberg. Our focus for the past few weeks on Gutenberg triages has been the accessibility audit. Work continues focusing on Tightening Up and also the Gutenberg. The team has been making sure tickets are reviewed for 5.2.1, along with looking forward to 5.2.2 and 5.3.

Meeting notes:

Gutenberg phase 2 design weekly update posts:

Points of note:

  • WCEU contribution day will have quite a few designers attending and discussions are underway for what will happen on the day.
  • @nrqsnchz, @hedgefield and @estelaris have volunteered to take notes each week. Thank you to all three of you for keeping our communications flowing.
  • @Ibdz has volunteered to pick up the design work on Helphub.

Other links:

#design

elibud 5:36 pm on May 21, 2019
Tags:   

Mobile Team Update – May 21st

WordPress iOS and Android version 12.5 will be available for testing later today. Sign up here to join the beta program on iOS or follow this link on your Android device, tap on Become a beta tester.

Highlights for the last two weeks:

  • Block Editor:  Video block support, rich-text image captions, a11y of “unsupported block”, efforts to update to latest Gutenberg master.
  • Offline Support: Initial improvements to the Offline Posting Experience, updated the Offline Principles.
  • Infrastructure: We made a lot of progress on the UI testing project, and we shipped WordPress iOS launch time improvements. We updated the build instructions for iOS and Android.
  • Marketing: We are working on some assets requested by Google to promote the WordPress app to Pixelbook users.

#mobile

Jose Castaneda 6:26 pm on May 20, 2019
Tags: ,   

Theme Review update for May 20, 2019

Currently

  • 114 new tickets are waiting for review.
    • 24 tickets are older than 4 weeks
    • 57 tickets are older than 2 weeks
    • 79 tickets are older than 1 week
    • 97 tickets are older than 3 days
  • 41 tickets are assigned.
    • 39 tickets are older than 4 weeks
    • 40 tickets are older than 2 weeks
    • 41 tickets are older than 1 week
    • 41 tickets are older than 3 days
  • 53 are approved but are waiting to be made live.

In the past 7 days

  • 223 tickets were opened
  • 241 tickets were closed:
    • 210 tickets were made live.
      • 27 new Themes were made live.
      • 183 Theme updates were made live.
      • 14 more were approved but are waiting to be made live.
    • 26 tickets were not-approved.
    • 5 tickets were closed-newer-version-uploaded.

#themes, #trt