Plugin Review Team – 17 June 2019

Plugin Status Change Stats

  • Plugins requested : 174
  • Plugins rejected : 7
  • Plugins closed : 41
  • Plugins approved : 101

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 651
  • → (older than 7 days ago)** : 581
  • → (2019-06-10 – 2019-06-17) : 57
  • → (new; not processed or replied to yet)* : 10
  • → (pending; replied to)* : 641

Help Scout Queue Stats

  • Total Conversations: 396
  • Closed Conversations: 359
  • New Conversations: 305
  • Messages Received: 477
  • Customers: 288
  • Customers Helped: 275
  • Conversations per Day: 49
  • Replies per Day: 64
  • Busiest Day: Thursday

#plugins

Plugin Review Team Status: 10 June 2019

A day late due to Real Life.

Plugin Status Change Stats

  • Plugins requested : 175
  • Plugins rejected : 5
  • Plugins closed : 9
  • Plugins approved : 79

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending) : 685
  • → (older than 7 days ago) : 571
  • → (2019-06-03 – 2019-06-10) : 69
  • → (new; not processed or replied to yet) : 61
  • → (pending; replied to) : 624

Help Scout Queue Stats

  • Total Conversations: 207
  • Closed Conversations: 136
  • New Conversations: 139
  • Messages Received: 425
  • Customers: 184
  • Customers Helped: 157
  • Conversations per Day: 25
  • Replies per Day: 38
  • Busiest Day: Friday

#plugins

Plugin Review Team Status: 03 June 2019

There are roughly 400 bounced emails left to process before we can call that done. Each bounce is checked to see if it was a temporary or permanent error. Then we check if the email was that of the owner of the plugin or just a committer. Committers are removed, but if it’s the owner, the plugin is closed.

Please note: If your email bounced, we’re not going to email you that the plugin was closed. It would just bounce again.

Plugin Status Change Stats

  • Plugins requested : 178
  • Plugins rejected : 11
  • Plugins closed : 87
  • Plugins approved : 82

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending) : 637
  • → (older than 7 days ago) : 551
  • → (2019-05-27 – 2019-06-03) : 61
  • → (new; not processed or replied to yet) : 28
  • → (pending; replied to) : 609

Help Scout Queue Stats

  • Total Conversations: 373
  • Closed Conversations: 291
  • New Conversations: 208
  • Messages Received: 459
  • Customers: 279
  • Customers Helped: 233
  • Conversations per Day: 46
  • Replies per Day: 56
  • Busiest Day: Wednesday

#plugins

Plugin Review Team Status: 27 May 2019

HAPPY BIRTHDAY WORDPRESS.

We’ve begun experimenting with a shell (bash) script to scan plugins for common problems (out of date scripts, including jQuery, hardcoded paths, etc.). Due to the diverse nature of plugins, it’s unlikely this will ever be as precise as the Theme Check, however it’s certainly speeding up many checks and making it more reliable that we catch code that shouldn’t be in a plugin at all.

We’ve also resumed processing bounced emails, hence the elevated numbers of closed plugins.

Plugin Status Change Stats

  • Plugins requested : 150
  • Plugins rejected : 99
  • Plugins closed : 224
  • Plugins approved : 75

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 604
  • → (older than 7 days ago)** : 530
  • → (2019-05-13 – 2019-05-20) : 52
  • → (new; not processed or replied to yet)* : 26
  • → (pending; replied to)* : 578

Help Scout Queue Stats

  • Total Conversations: 524
  • Closed Conversations: 494
  • New Conversations: 305
  • Messages Received: 519
  • Customers: 329
  • Customers Helped: 324
  • Conversations per Day: 65
  • Replies per Day: 72
  • Busiest Day: Sunday

#plugins

Plugin Review Team Status: 20 May 2019

Plugin Status Change Stats

  • Plugins requested : 182
  • Plugins rejected : 10
  • Plugins closed : 23
  • Plugins approved : 93

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 685
  • → (older than 7 days ago)** : 605
  • → (2019-05-13 – 2019-05-20) : 62
  • → (new; not processed or replied to yet)* : 20
  • → (pending; replied to)* : 665

Help Scout Queue Stats

  • Total Conversations: 443
  • Closed Conversations: 262
  • New Conversations: 231
  • Messages Received: 487
  • Customers: 384
  • Customers Helped: 262
  • Conversations per Day: 55
  • Replies per Day: 63
  • Busiest Day: Friday

#plugins

Plugin Review Team Status: 13 May 2019

Plugin Status Change Stats

  • Plugins requested : 163
  • Plugins rejected : 6
  • Plugins closed : 120
  • Plugins approved : 84

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending) : 667
  • → (older than 7 days ago : 5)92
  • → (2019-05-06 – 2019-05-13) : 59
  • → (new; not processed or replied to yet) : 14
  • → (pending; replied to) : 653

Help Scout Stats

  • Total Conversations: 268
  • Closed Conversations: 245
  • New Conversations: 200
  • Messages Received: 568
  • Customers: 221
  • Customers Helped: 218
  • Conversations per Day: 33
  • Replies per Day: 50
  • Busiest Day: Monday

#plugins

Plugin Review Team Status: 06 May 2019

We’re still working our way through the bounces.

Plugin Status Change Stats

  • Plugins requested : 163
  • Plugins rejected : 13
  • Plugins closed : 317
  • Plugins approved : 83

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending) : 643
  • → (older than 7 days ago) : 576
  • → (2019-04-29 – 2019-05-07) : 69
  • → (new; not processed or replied to yet) : 29
  • → (pending; replied to) : 614

Help Scout Queue Stats

  • Total Conversations: 997
  • Closed Conversations: 564
  • New Conversations: 915
  • Messages Received: 1101
  • Customers: 243
  • Customers Helped: 230
  • Conversations per Day: 124
  • Replies per Day: 58
  • Busiest Day: Thursday

#plugins

Plugin Review Team Status: 29 April 2019

The email notification for WordPress 5.2 went out over the weekend.

There were 716 hard bounces (absolute failure to deliver), and around 50 or so ‘soft’ bounces (like a google group not allowing us to email) or auto-replies. The softs and auto-replies have been processed. We’re working through the hard bounces but it’ll be a while.

Plugin Status Change Stats

  • Plugins requested : 166
  • Plugins rejected : 73 (estimated)
  • Plugins closed : 161
  • Plugins approved : 69

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending) : 652
  • → (older than 7 days ago) : 564
  • → (2019-04-22 – 2019-04-29) : 60
  • → (new; not processed or replied to yet) : 43
  • → (pending; replied to) : 609

Help Scout Stats

  • Total Conversations: 1129
  • Closed Conversations: 449
  • New Conversations: 1074
  • Messages Received: 1075
  • Customers: 379
  • Customers Helped: 338
  • Conversations per Day: 141
  • Replies per Day: 66
  • Busiest Day: Saturday

#plugins

Plugin Review Team – 2019 April 22

Plugin Status Change Stats

  • Plugins requested : 153
  • Plugins rejected : 10
  • Plugins closed : 38
  • Plugins approved : 65

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 697
  • → (older than 7 days ago)** : 617
  • → (2019-04-15 – 2019-04-22) : 63
  • → (new; not processed or replied to yet)* : 40
  • → (pending; replied to)* : 657

Help Scout Stats

  • Total Conversations: 272
  • Closed Conversations:  235
  • New Conversations: 188
  • Messages Received: 289
  • Customers: 235
  • Customers Helped: 217
  • Conversations per Day: 34
  • Replies per Day: 49
  • Busiest Day: Tuesday

#plugins

Plugin Review Team Status: 08 April 2019

Plugin Status Change Stats

  • Plugins requested : 158
  • Plugins rejected : 9
  • Plugins closed : 26
  • Plugins approved : 77

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 644
  • → (older than 7 days ago)** : 570
  • → (2019-04-01 – 2019-04-08) : 55
  • → (new; not processed or replied to yet)* : 19
  • → (pending; replied to)* : 625

Help Scout Queue Stats

  • Total Conversations: 267
  • Closed Conversations: 242
  • New Conversations: 223
  • Messages Received: 321
  • Customers: 227
  • Customers Helped: 226
  • Conversations per Day: 33
  • Replies per Day: 57
  • Busiest Day: Monday

SupportPress Queue Stats

  • Total open tickets* : 1690
  • Within defined 7 day time window:
    • Total : 835
    • Closed : 1
    • Open : 834

This is the final week we will be providing SupportPress stats. It is no longer in use, save for archival data of previous conversations. The plan is to import SupportPress conversations to HelpScout.

#plugins