Plugin Team Update: 23 March 2020

All plugins with bounced emails have been closed at this point.

Any plugin that wants to be restored is being required to meet current security and guideline standards, as well as bring their readme up to date. Remember, if your readme doesn’t indicate your plugin works with the latest version of WordPress, then it will eventually drop off the search lists. Best to fix that now.

Plugin Status Change Stats

  • Plugins requested : 221
  • Plugins rejected : 11
  • Plugins closed : 89
  • Plugins approved : 65

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 800
  • → (older than 7 days ago)** : 649
  • → (2020-01-20 – 2020-01-27) : 117
  • → (new; not processed or replied to yet)* : 48
  • → (pending; replied to)* : 752

HelpScout Stats

  • Total Conversations: 397
  • New Conversations: 243
  • Customers: 303
  • Conversations per Day: 49
  • Busiest Day: Friday
  • Email Conversations: 243
  • Messages Received: 423
  • Replies Sent: 518
  • Emails Created: 167
  • Resolved: 199
  • Resolved on First Reply: 31%
  • Customers Helped: 290
  • Replies per Day: 35
  • Closed: 323

#plugins

Plugin Team Update: 16 March 2020

Closures continue. As expected, a small number of people are noticing when their plugins are closed. We’ve reopened less than 20 at this point.

Plugin Status Change Stats

  • Plugins requested : 163
  • Plugins rejected : 5
  • Plugins closed : 380
  • Plugins approved : 66

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 724
  • → (older than 7 days ago)** : 627
  • → (2020-01-20 – 2020-01-27) : 73
  • → (new; not processed or replied to yet)* : 57
  • → (pending; replied to)* : 667

HelpScout Stats

  • Total Conversations: 542
  • New Conversations: 314
  • Customers: 286
  • Conversations per Day: 67
  • Busiest Day: Wednesday
  • Email Conversations: 314
  • Messages Received: 482
  • Replies Sent: 397
  • Emails Created: 102
  • Resolved: 156
  • Resolved on First Reply: 31%
  • Customers Helped: 220
  • Replies per Day: 45
  • Closed: 470

#plugins

Plugin Team Update: 09 March 2020

At the end of last week, we emailed all plugin owners and committers with information about the upcoming WordPress 5.4. This resulted in just over 320 potentially bounced emails. Of those emails, we have 198 left to process.

For those keeping track, we had around 800 for WP 5.2 and the same for 5.3. This is a massive improvement.

For plugin owners, please check the email address on your forum accounts. Remember these emails are meant to be your developer contact email. They must not auto-reply, and they should not be sent to support staff, only developers who have the ability to action on the email.

If your plugins were closed from March 6th through the end of the month without any notification, your email did bounce.

Plugin Status Change Stats

  • Plugins requested : 142
  • Plugins rejected : 24
  • Plugins closed : 150
  • Plugins approved : 47

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 699
  • → (older than 7 days ago)** : 606
  • → (2020-01-20 – 2020-01-27) : 74
  • → (new; not processed or replied to yet)* : 34
  • → (pending; replied to)* : 665

HelpScout Stats

  • Total Conversations: 688
  • New Conversations: 603
  • Customers: 432
  • Conversations per Day: 86
  • Busiest Day: Friday
  • Email Conversations: 603
  • Messages Received: 734
  • Replies Sent: 460
  • Emails Created: 116
  • Resolved: 228
  • Resolved on First Reply: 45%
  • Customers Helped: 295
  • Replies per Day: 86
  • Closed: 449

#plugins

Plugin Review Team Status: 02 March 2020

Plugin Status Change Stats

  • Plugins requested : 160
  • Plugins rejected : 109
  • Plugins closed : 27
  • Plugins approved : 75

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 681
  • → (older than 7 days ago)** : 601
  • → (2020-01-20 – 2020-01-27) : 63
  • → (new; not processed or replied to yet)* : 28
  • → (pending; replied to)* : 653

HelpScout Stats

  • Total Conversations: 390
  • New Conversations: 294
  • Customers: 330
  • Conversations per Day: 48
  • Busiest Day: Monday
  • Email Conversations: 294
  • Messages Received: 388
  • Replies Sent: 504
  • Emails Created: 190
  • Resolved: 205
  • Resolved on First Reply: 33%
  • Customers Helped: 318
  • Replies per Day: 42
  • Closed: 336

#plugins

Plugin Review Team Status: 24 Feb 2020

Plugin Status Change Stats

  • Plugins requested : 166
  • Plugins rejected : 9
  • Plugins closed : 16
  • Plugins approved : 57

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 793
  • → (older than 7 days ago)** : 690
  • → (2020-01-20 – 2020-01-27) : 79
  • → (new; not processed or replied to yet)* : 28
  • → (pending; replied to)* : 765

HelpScout Stats

  • Total Conversations: 385
  • New Conversations: 231
  • Customers: 319
  • Conversations per Day: 48
  • Busiest Day: Friday
  • Email Conversations: 231
  • Messages Received: 372
  • Replies Sent: 480
  • Emails Created: 142
  • Resolved: 197
  • Resolved on First Reply: 26%
  • Customers Helped: 269
  • Replies per Day: 33
  • Closed: 275

#plugins

Plugin Review Team: 17 February 2020

Plugin Status Change Stats

  • Plugins requested : 172
  • Plugins rejected : 11
  • Plugins closed : 14
  • Plugins approved : 51

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 796
  • → (older than 7 days ago)** : 654
  • → (2020-01-20 – 2020-01-27) : 95
  • → (new; not processed or replied to yet)* : 62
  • → (pending; replied to)* : 734

HelpScout Stats

  • Total Conversations: 287
  • New Conversations: 209
  • Customers: 267
  • Conversations per Day: 31
  • Busiest Day: Monday
  • Email Conversations: 209
  • Messages Received: 389
  • Replies Sent: 393
  • Emails Created: 122
  • Resolved: 139
  • Resolved on First Reply: 32%
  • Customers Helped: 240
  • Replies per Day: 26
  • Closed: 206

#plugins

Plugin Review Team: 10 February 2020

Plugin Status Change Stats

  • Plugins requested : 165
  • Plugins rejected : 11
  • Plugins closed : 20
  • Plugins approved : 63

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 715
  • → (older than 7 days ago)** : 618
  • → (2020-01-20 – 2020-01-27) : 77
  • → (new; not processed or replied to yet)* : 20
  • → (pending; replied to)* : 695

HelpScout Stats

  • Total Conversations: 307
  • New Conversations: 204
  • Customers:272
  • Conversations per Day: 38
  • Busiest Day: Monday
  • Email Conversations: 204
  • Messages Received: 362
  • Replies Sent: 444
  • Emails Created: 131
  • Resolved: 176
  • Resolved on First Reply: 26%
  • Customers Helped: 267
  • Replies per Day: 29
  • Closed: 264

#plugins

Plugin Review Team: 03 February 2020

Plugin Status Change Stats

  • Plugins requested : 152
  • Plugins rejected : 69
  • Plugins closed : 39
  • Plugins approved : 57

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 703
  • → (older than 7 days ago)** : 604
  • → (2020-01-20 – 2020-01-27) : 88
  • → (new; not processed or replied to yet)* : 28
  • → (pending; replied to)* : 675

HelpScout Stats

  • Total Conversations: 355
  • New Conversations: 257
  • Customers: 339
  • Conversations per Day: 44
  • Busiest Day: Friday
  • Email Conversations: 257
  • Messages Received: 307
  • Replies Sent: 449
  • Emails Created: 195
  • Resolved: 139
  • Resolved on First Reply: 26%
  • Customers Helped: 325
  • Replies per Day: 37
  • Closed: 291

#plugins

Plugin Review Team: 27 January 2020

Plugin Status Change Stats

  • Plugins requested : 164
  • Plugins rejected : 7
  • Plugins closed : 13
  • Plugins approved : 56

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 768
  • → (older than 7 days ago)** : 665
  • → (2020-01-20 – 2020-01-27) : 85
  • → (new; not processed or replied to yet)* : 38
  • → (pending; replied to)* : 730

HelpScout Stats

  • Total Conversations: 259
  • New Conversations: 184
  • Customers: 230
  • Conversations per Day: 32
  • Busiest Day: Wednesday
  • Email Conversations: 184
  • Messages Received: 270
  • Replies Sent: 349
  • Emails Created: 117
  • Resolved: 138
  • Resolved on First Reply: 30%
  • Customers Helped: 223
  • Replies per Day: 26
  • Closed: 198

#plugins

Plugin Review Team Updates: 20 Jan 2020

Plugin Status Change Stats

  • Plugins requested : 141
  • Plugins rejected : 15
  • Plugins closed : 12
  • Plugins approved : 42

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 738
  • → (older than 7 days ago)** : 650
  • → (2020-01-13 – 2020-01-20) : 73
  • → (new; not processed or replied to yet)* : 35
  • → (pending; replied to)* : 703

HelpScout Stats

  • Total Conversations: 261
  • New Conversations: 184
  • Customers: 236
  • Conversations per Day: 32
  • Busiest Day: Friday
  • Email Conversations: 184
  • Messages Received: 314
  • Replies Sent: 348
  • Emails Created: 110
  • Resolved: 121
  • Resolved on First Reply: 34%
  • Customers Helped: 216
  • Replies per Day: 26
  • Closed: 194

#plugins