Themes team update 22 June 2021

Theme directory stats

Currently 3 new parent themes and 2 new child themes are waiting for review.
The waiting time is one hour to seven days depending on theme complexity.

In the past 7 days,

  • 371 tickets were opened
  • 373 tickets were closed:
    • 352 tickets were made live.
      • 21 new Themes were made live.
      • 331 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 21 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 5

#themes

Themes team update 15 June 2021

Theme directory stats

Currently 0 new parent themes and 0 new child themes are waiting for review.
The waiting time is one hour.

In the past 7 days,

  • 433 tickets were opened
  • 442 tickets were closed:
    • 379 tickets were made live.
      • 37 new Themes were made live.
      • 342 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 63 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 6

The large number of tickets closed as not-approved is due to spam.

HelpScout Stats

In the past 7 days,

Email Conversations 29Messages Received 29
Replies Sent 4Emails Created 0
Resolved 4Resolved on First Reply 75%


#themes

Themes team update 8 June 2021

Theme directory stats

Currently 1 new parent theme and 1 new child themeChild theme A Child Theme is a customized theme based upon a Parent Theme. It’s considered best practice to create a child theme if you want to modify the CSS of your theme. https://developer.wordpress.org/themes/advanced-topics/child-themes/. are waiting for review.
The waiting time is one hour.

This week, the team meeting was postponed so that we all can enjoy WCEU.

In the past 7 days,

  • 320 tickets were opened
  • 324 tickets were closed:
    • 293 tickets were made live.
      • 39 new Themes were made live.
      • 254 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 30 tickets were not-approved.
    • 1 tickets were closed-newer-version-uploaded.

Number of reviewers: 4

HelpScout Stats

In the past 7 days,

Email Conversations 1Messages Received 2
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0

#themes

Themes team update 2 June 2021

Theme directory stats

Currently 12 new parent themes, one full site editing theme, and 1 new child themeChild theme A Child Theme is a customized theme based upon a Parent Theme. It’s considered best practice to create a child theme if you want to modify the CSS of your theme. https://developer.wordpress.org/themes/advanced-topics/child-themes/. are waiting for review.
The waiting time is 2 days.

This week, the team reached a queue of 0. Thank you @kafleg and @acosmin for your hard work.

In the past 7 days,

  • 308 tickets were opened
  • 335 tickets were closed:
    • 309 tickets were made live.
      • 45 new Themes were made live.
      • 264 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 24 tickets were not-approved.
    • 2 tickets were closed-newer-version-uploaded.

Number of reviewers: 6

HelpScout Stats

In the past 7 days,

Email Conversations 40Messages Received 40
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0%

#themes

Themes team update 25 may 2021

Theme directory stats

Currently 12 new parent themes, one full site editing theme, and 23 new child themes are waiting for review.
The waiting time is 4 weeks for child themes and 5 days for parent themes.

In the past 7 days,

  • 342 tickets were opened
  • 360 tickets were closed:
    • 328 tickets were made live.
      • 28 new Themes were made live.
      • 300 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 31 tickets were not-approved.
    • 1 tickets were closed-newer-version-uploaded.

Number of reviewers: 7

HelpScout Stats

In the past 7 days,

Email Conversations 27Messages Received 28
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0%

#themes

Themes Team Update: 18 May 2021

Theme directory stats

Currently 14 new parent themes, one full site editing theme, and 17 new child themes are waiting for review.
The waiting time is 3 weeks.

In the past 7 days,

  • 337 tickets were opened
  • 376 tickets were closed:
    • 342 tickets were made live.
      • 20 new Themes were made live.
      • 322 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 32 tickets were not-approved.
    • 2 tickets were closed-newer-version-uploaded.

Number of reviewers: 4

HelpScout Stats

In the past 7 days,

Email Conversations 10Messages Received 12
Replies Sent 3Emails Created 1
Resolved 2Resolved on First Reply 50%

#themes

Themes Team Update: 11 May 2021

Theme directory stats

Currently 47 new parent themes and 25 new child themes are waiting for review.
The waiting time is 3 weeks.

In the past 7 days,

  • 301 tickets were opened
  • 315 tickets were closed:
    • 305 tickets were made live.
      • 19 new Themes were made live.
      • 286 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 10 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.
  • Number of reviewers: 2

HelpScout Stats

In the past 7 days,

Email Conversations 30Messages Received 30
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0%

#themes

Themes Team Update: 4 May 2021

Theme directory stats

Currently 44 new parent themes and 23 new child themes are waiting for review.
The waiting time is 14 days.

In the past 7 days,

  • 212 tickets were opened
  • 194 tickets were closed:
    • 186 tickets were made live.
      • 10 new Themes were made live.
      • 176 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 8 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 3

HelpScout Stats

In the past 7 days,

Email Conversations 16Messages Received 15
Replies Sent 39 Emails Created 0
Resolved 38Resolved on First Reply 97% 

#themes

Themes Team Update: 27 April 2021

Theme directory stats

Currently 35 new parent themes and 9 new child themes are waiting for review.
The waiting time is 8 days.

In the past 7 days,

  • 331 tickets were opened
  • 339 tickets were closed:
    • 317 tickets were made live.
      • 23 new Themes were made live.
      • 294 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 22 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 5

HelpScout Stats

In the past 7 days,

Email Conversations 63Messages Received 63
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0

#themes

Themes Team Update: 20 April 2021

Theme directory stats

Currently 57 new parent themes and 9 new child themes are waiting for review.
The waiting time is 2 weeks.

In the past 7 days,

  • 327 tickets were opened
  • 327 tickets were closed:
    • 312 tickets were made live.
      • 30 new Themes were made live.
      • 282 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 14 tickets were not-approved.
    • 1 tickets were closed-newer-version-uploaded.

Number of reviewers: 4

HelpScout Stats

In the past 7 days,

Email Conversations 26Messages Received 26
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0%

#themes