Themes team update September 14, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 14 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 7 tickets are older than 1 week
    • 9 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 385 tickets were opened
  • 386 tickets were closed:
    • 375 tickets were made live.
      • 28 new Themes were made live.
      • 374 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 11 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4


HelpScout Stats

In the past 7 days,

Email Conversations 28Messages Received 31
Replies Sent 3Emails Created 0
Resolved 1Resolved on First Reply 100%

#themes, #weekly-updates

Themes team update September 07, 2021

Theme directory stats

Currently,

  • 4 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 18 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 1 tickets are older than 2 weeks
    • 3 tickets are older than 1 week
    • 7 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 352 tickets were opened
  • 361 tickets were closed:
    • 348 tickets were made live.
      • 19 new Themes were made live.
      • 329 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 13 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4


HelpScout Stats

In the past 7 days,

Email Conversations 106Messages Received 107
Replies Sent 1Emails Created 1
Resolved 0Resolved on First Reply 0%

#themes, #weekly-updates

Themes team update August 31, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 13 tickets are assigned.
    • 2 tickets are older than 4 weeks
    • 3 tickets are older than 2 weeks
    • 3 tickets are older than 1 week
    • 7 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 342 tickets were opened
  • 353 tickets were closed:
    • 338 tickets were made live.
      • 24 new Themes were made live.
      • 314 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 14 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 3


HelpScout Stats

In the past 7 days,

Email Conversations 105Messages Received 105
Replies Sent 1Emails Created 0
Resolved 1Resolved on First Reply 100%

#themes, #trt

Themes team update August 17, 2021

Theme directory stats

Currently,

  • 7 new tickets are waiting for review.
    • 2 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 2 tickets are older than 1 week
    • 2 tickets are older than 3 days
  • 29 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 7 tickets are older than 1 week
    • 12 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 318 tickets were opened
  • 314 tickets were closed:
    • 301 tickets were made live.
      • 26 new Themes were made live.
      • 275 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 13 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 5


HelpScout Stats

In the past 7 days,

Email Conversations 84Messages Received 84
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0%

#themes

Themes team update August 10, 2021

Theme directory stats

Currently,

  • 2 new tickets are waiting for review.
    • 2 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 2 tickets are older than 1 week
    • 2 tickets are older than 3 days
  • 17 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 5 tickets are older than 1 week
    • 11 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 400 tickets were opened
  • 429 tickets were closed:
    • 401 tickets were made live.
      • 41 new Themes were made live.
      • 360 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 28 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4


HelpScout Stats

In the past 7 days,

Email Conversations 70Messages Received 70
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0%

#themes

Themes team update August 03, 2021

Theme directory stats

Currently,

  • 4 new tickets are waiting for review.
    • 2 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 2 tickets are older than 1 week
    • 2 tickets are older than 3 days
  • 28 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 6 tickets are older than 1 week
    • 17 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 299 tickets were opened
  • 292 tickets were closed:
    • 274 tickets were made live.
      • 21 new Themes were made live.
      • 253 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 18 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

HelpScout Stats

In the past 7 days,

Email Conversations 13Messages Received 13
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0%

#themes

Themes team update July 27, 2021

Theme directory stats

Currently,

  • 5 new tickets are waiting for review.
  • 3 tickets are older than 4 weeks
  • 3 tickets are older than 2 weeks
  • 3 tickets are older than 1 week
  • 3 tickets are older than 3 days
  • 18 tickets are assigned.
  • 1 tickets are older than 4 weeks
  • 2 tickets are older than 2 weeks
  • 3 tickets are older than 1 week
  • 8 tickets are older than 3 days
  • 0 are approved but are waiting to be made live.

In the past 7 days

  • 576 tickets were opened
  • 588 tickets were closed:
  • 559 tickets were made live.
  • 30 new Themes were made live.
  • 529 Theme updates were made live.
  • 0 more were approved but are waiting to be made live.
  • 29 tickets were not-approved.
  • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4

#themes

Themes team update July 20 2021

Theme directory stats

Currently 2 new parent themes, 2 new child themes, one blockBlock Block is the abstract term used to describe units of markup that, composed together, form the content or layout of a webpage using the WordPress editor. The idea combines concepts of what in the past may have achieved with shortcodes, custom HTML, and embed discovery into a single consistent API and user experience. theme, and 3 theme updates are waiting for review.
The waiting time is one hour to 4 weeks.

In the past 7 days,

  • 360 tickets were opened
  • 366 tickets were closed:
    • 335 tickets were made live.
      • 23 new Themes were made live.
      • 312 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 31 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 3

HelpScout Stats

In the past 7 days,

Email Conversations 2Messages Received 3
Replies Sent 1Emails Created 0
Resolved 1Resolved on First Reply 100%

#themes

Themes team update 13 July 2021

Theme directory stats

Currently 3 new parent themes, 0 new child themes and 3 theme updates are waiting for review.
The waiting time is one hour to 3 weeks.

In the past 7 days,

  • 362 tickets were opened
  • 370 tickets were closed:
    • 351 tickets were made live.
      • 29 new Themes were made live.
      • 322 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 19 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4

HelpScout Stats

In the past 7 days,

Email Conversations 45Messages Received 50
Replies Sent 7Emails Created 1
Resolved 5Resolved on First Reply 80%

#themes

Themes team update 6 July 2021

Theme directory stats

Currently 0 new parent themes, 0 new child themes and 3 theme updates are waiting for review.
The waiting time is one hour to two weeks depending on theme complexity.

In the past 7 days,

  • 335 tickets were opened
  • 337 tickets were closed:
    • 308 tickets were made live.
      • 24 new Themes were made live.
      • 284 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 29 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 2

HelpScout Stats

In the past 7 days,

Email Conversations 18Messages Received 28
Replies Sent 7 Emails Created 1
Resolved 2Resolved on First Reply 0%

#themes