[FIXED] Banners and Images Broken In the Old Directory?

There was a glitch the other day and anyone who updated in the hour or so window got goobered. We’re looking to see if we can automagically fix it but if you see your plugin looks sad and image-less, drop a link to it here and we’ll have someone hit it with a hammer for you.

Update! They found the 66(!!) affected plugins and are on the job!

Sorry about that 🙁 On the plus side, it works fine in the new directory!

#fixed #bug

Reminder: Make Sure Your Email Is Up To Date

I know the 4.7 ‘please test’ email went out a bit late (WordCamp US, blame Wapuu), but we did send it and just like last time, we’ve taken action the replies.

  • If you reply and ask for a plugin to be closed, we close it.
  • If your email auto-replies, we warn you once. If you were warned previously, we close your plugin(s).
  • If your email bounces we close your plugin or, if there are multiple developers involved, remove your account and notify them.

These actions are taken for security. If we have no way of getting in touch with you, or if your email is invalid, it puts your users at risk. Not to mention getting 2500 auto-replies is pretty frustrating.

Remember, it is a requirement that we be able to contact you. We don’t mind if the email is a group mail, but it should never auto-reply to anything from WordPress.org. Just whitelist us (and yes, you can do that with ZenDesk read this ticket for details) and make sure nothing from .org gets a bounce reply. This will also make our servers faster, which I know you’d like.

If you can’t do that, you’ll need to change your email to something else. Do to that, go to https://wordpress.org/support/users/YOURID/edit/ as the user in question and edit the email. Done.

On a happier note, less than 100 people had to be contacted this time around! It only took me 2 hours to sort it out, versus last time which was much higher. The majority of the issues came from new plugin developers, which is understandable, but a few of the long-standing devs had a rude awakening this morning, I’m sure.

Thank you everyone for understanding.

#notice #policy

Just a quick note.. Due…

Just a quick note.. Due to the Thanksgiving Holidays followed up by the entire team being at WordCamp US in Philadelphia this weekend, plugin approvals and even emails to the team will be delayed. Don’t worry, we’ll deal with the backlog when we all return home to our comfort zones. 🙂

Reviewer Handbook

Sneaking this in just before WordCamp US, if you’ve seen the redesign of this make site, then you may have seen the link to the handbook.

This is a rough draft – it’s not perfect and it doesn’t cover all contingencies. However, yes, that is indeed our handbook. It’s built to the new directory, which we’re not fully using yet, and it has some information that may surprise you. For example, did you know we could see every IP address you’ve ever used to submit a plugin?

On Contributor Day, I’ll be asking victims– volunteers to help with it, to explain things more clearly, and to make this something that can be used to (eventually) include more reviewers.

Speaking of, before you ask for the status, here it is: Not yet.

Once the new directory is live, and once the existing reviewers have worked out the best flow, then we will bring in some existing developers to join us. But it’s not going to suddenly be a flood gate. We’re trying to avoid hitting a backlog as bad as the theme team has, and I’ve been closely watching how they handle reviews and trying to see what we can do to navigate that kind of a delay. Obviously ‘more reviewers!’ isn’t the only answer, and right now I feel that the right fix for plugins is a more streamlined system. I have a plan. I’m sure it won’t last the first day against the enemy (i.e. plugins).

See you all soon at WordCamp US!

#notice #handbook

User Testing the Directory Revamp

Does the directory currently have a kind of ‘meh’ UX? Yes. Yes it does. We know it. We know search is chancy at best, and people (especially developers) get grumbly when they can’t find what they want.

Well. Here’s your chance to step up and help us fix it.

Plugin Directory User Testing – Round 1

The tl;dr here is @mapk had some tasks for he asked people to run through to try and report on. Using that information, we’ll figure out what has to be changed, what’s going to have to be lived with, and what can and cannot be improved.

But it won’t get better without YOUR help.

So if you care about the usability of the Plugin Directory, please help. Speak up and try the tests yourself. Figure out what’s broken and speak up on it. We need to know.

Plugin Directory Chat: Nov 2

Next plugin directory chat 2016-11-02

We skipped this week and we will next meet at 2016-11-02 22:00:00 UTC

#directory

Plugin Directory Chat on Oct 5th

I know, it got quiet. There were things.

Plugin directory chat on 2016-10-05

They’ll be picking back up next month though! Come with your thinking hats on. Can’t make it? Leave comments on the above post 😁

#plugin-directory, #reminder

Forums Status Update (Sept 12)

Subscriptions should be working again.

Feeds have _moved_ and I’m really sorry about that. Hopefully we’ll get an nginx redirect in there sooner rather than later but basically it’s this: https://wordpress.org/support/plugin/akismet/feed/

We’re using WordPress now, so any time you see a view you want to follow in RSS, slap `/feed/` on the end and it will probably work.

There’s also this URL: https://wordpress.org/support/plugin/akismet/active however, as you will notice, there is no ‘feed’ for it. Those are custom (non default WP) views and are all support threads with Closed and Resolvedt filtered out, then sorted by last reply. We’re working on feeds for those and the old plugin committer feeds. I want that back too. Right now, I suggest you use the per-plugin feed to get a list of your new bugs etc, and then subscribe to the post (or add it to favorites).

Sadly, ‘cost overruns’ have been the story of this migration. We had hoped to be done with everything by the 5th, but that proved a gross underestimate.

We know there are a lot of ‘smaller’ features everyone loves and have gotten used to making their lives easier that we’re now doing without. It sucks. Trust me here, the mods have ‘lost’ more tools than anyone else. This upgrade had to happen, though.

Also the reason I’m closing these posts to comments when I make them is I have no additional information to provide. Historically, if I leave them open people will posts complaints and rants (which I can do nothing about save sympathize), bug report (which we either already know about, or should have been posted elsewhere), or ‘thanks’ (which we all appreciate, but get spammy). And pinging me on Slack won’t get you any answers more than I’ve posted. This is what I know as I know it.

All I have for you now is a plea to be patient. This is a massive undertaking that for a long time was deemed impossible. But slowly, as we clean up the mess, things will get better and the pros of the move will reveal themselves. Like having Akismet actually catch spam for a change.

Please check Support Forums: Meta Trac before filing a bug report/complaint. And if you have suggestions for fixes, jump in and let us know! The bonus of being on bbPress now is that if there are plugins that can do what we need, we can actually use them!

Thanks.

#forums, #support

WP_Hook: Next Generation Actions and Filters

WordPress 4.7 will contain a significant re-architecture of how hooks work. Please read the post on make/core for the full details, and test your plugins!

WP_Hook: Next Generation Actions and Filters

#testing

Forums Status Update (Sept 7)

Happy 4.6.1 day.

  • Reviews are back.
  • Plugin authors and contributors are listed as authors and contributors
  • RSS feeds for individual plugin forums are working
  • Topic subscriptions should be working. Existing subs are still being imported.

The direct urls to your reviews will be https://wordpress.org/support/plugin/akismet/reviews/#new-post — I don’t know if that’s forever.

The amount of data being imported is causing everything to take longer than expected, in order to do this without crashing the servers. Which would be bad. That’s also why some posts are showing out of order. This is the biggest bbPress install ever, I suspect…

ETA on everything? We don’t know. It’s all taking longer than we hoped.

Akismet has also been acting a prat and spamming people so if that happens, swing by the #forums slack and ask if they can have a look for you 🙂 Please ask nicely and offer coffee.