Themes team update October 12, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 20 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 3 tickets are older than 2 weeks
    • 4 tickets are older than 1 week
    • 9 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 298 tickets were opened
  • 310 tickets were closed:
    • 285 tickets were made live.
      • 30 new Themes were made live.
      • 255 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 25 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4


HelpScout Stats

In the past 7 days,

Email Conversations 3Messages Received 2
Replies Sent 1Emails Created 1
Resolved 0Resolved on First Reply 0%

#themes, #weekly-updates

Themes team update October 05, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 28 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 1 tickets are older than 2 weeks
    • 4 tickets are older than 1 week
    • 19 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 302 tickets were opened
  • 307 tickets were closed:
    • 293 tickets were made live.
      • 29 new Themes were made live.
      • 264 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 14 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4


HelpScout Stats

In the past 7 days,

Email Conversations 46Messages Received 45
Replies Sent 2Emails Created 2
Resolved 0Resolved on First Reply 0%

#themes, #weekly-updates

Themes team update September 28, 2021

Theme directory stats

Currently,

  • 1 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 22 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 1 tickets are older than 2 weeks
    • 3 tickets are older than 1 week
    • 13 tickets are older than 3 days
  • 0 are approved but are waiting to be made live.

In the past 7 days,

  • 317 tickets were opened
  • 328 tickets were closed:
    • 313 tickets were made live.
      • 32 new Themes were made live.
      • 282 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 14 tickets were not-approved.
    • 1 tickets were closed-newer-version-uploaded.

Number of reviewers: 5


HelpScout Stats

In the past 7 days,

Email Conversations 119Messages Received 119
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0%

#themes, #weekly-updates

Themes team update September 21, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 29tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 5 tickets are older than 2 weeks
    • 7 tickets are older than 1 week
    • 16 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 314 tickets were opened
  • 308 tickets were closed:
    • 296 tickets were made live.
      • 15 new Themes were made live.
      • 281 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 11 tickets were not-approved.
    • 1 tickets were closed-newer-version-uploaded.

Number of reviewers: 6


HelpScout Stats

In the past 7 days,

Email Conversations 29Messages Received 29
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0%

#themes, #weekly-updates

Themes team update September 14, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 14 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 7 tickets are older than 1 week
    • 9 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 385 tickets were opened
  • 386 tickets were closed:
    • 375 tickets were made live.
      • 28 new Themes were made live.
      • 374 Theme updates were made live.
      • 0 more were approved but are waiting to be made live.
    • 11 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4


HelpScout Stats

In the past 7 days,

Email Conversations 28Messages Received 31
Replies Sent 3Emails Created 0
Resolved 1Resolved on First Reply 100%

#themes, #weekly-updates

Themes team update September 07, 2021

Theme directory stats

Currently,

  • 4 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 18 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 1 tickets are older than 2 weeks
    • 3 tickets are older than 1 week
    • 7 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 352 tickets were opened
  • 361 tickets were closed:
    • 348 tickets were made live.
      • 19 new Themes were made live.
      • 329 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 13 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4


HelpScout Stats

In the past 7 days,

Email Conversations 106Messages Received 107
Replies Sent 1Emails Created 1
Resolved 0Resolved on First Reply 0%

#themes, #weekly-updates

Themes team update August 31, 2021

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 13 tickets are assigned.
    • 2 tickets are older than 4 weeks
    • 3 tickets are older than 2 weeks
    • 3 tickets are older than 1 week
    • 7 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 342 tickets were opened
  • 353 tickets were closed:
    • 338 tickets were made live.
      • 24 new Themes were made live.
      • 314 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 14 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 3


HelpScout Stats

In the past 7 days,

Email Conversations 105Messages Received 105
Replies Sent 1Emails Created 0
Resolved 1Resolved on First Reply 100%

#themes, #trt

Themes team update August 17, 2021

Theme directory stats

Currently,

  • 7 new tickets are waiting for review.
    • 2 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 2 tickets are older than 1 week
    • 2 tickets are older than 3 days
  • 29 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 7 tickets are older than 1 week
    • 12 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 318 tickets were opened
  • 314 tickets were closed:
    • 301 tickets were made live.
      • 26 new Themes were made live.
      • 275 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 13 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 5


HelpScout Stats

In the past 7 days,

Email Conversations 84Messages Received 84
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0%

#themes

Themes team update August 10, 2021

Theme directory stats

Currently,

  • 2 new tickets are waiting for review.
    • 2 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 2 tickets are older than 1 week
    • 2 tickets are older than 3 days
  • 17 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 5 tickets are older than 1 week
    • 11 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 400 tickets were opened
  • 429 tickets were closed:
    • 401 tickets were made live.
      • 41 new Themes were made live.
      • 360 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 28 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 4


HelpScout Stats

In the past 7 days,

Email Conversations 70Messages Received 70
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0%

#themes

Themes team update August 03, 2021

Theme directory stats

Currently,

  • 4 new tickets are waiting for review.
    • 2 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 2 tickets are older than 1 week
    • 2 tickets are older than 3 days
  • 28 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 6 tickets are older than 1 week
    • 17 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 299 tickets were opened
  • 292 tickets were closed:
    • 274 tickets were made live.
      • 21 new Themes were made live.
      • 253 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 18 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

HelpScout Stats

In the past 7 days,

Email Conversations 13Messages Received 13
Replies Sent 0Emails Created 0
Resolved 0Resolved on First Reply 0%

#themes