Title: support – Team Updates – WordPress.org

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#  Tag Archives: support

 [  ](https://profiles.wordpress.org/clorith/) [Marius L. J.](https://profiles.wordpress.org/clorith/)
6:09 pm _on_ October 12, 2023     
Tags: support   

# 󠀁[Support Team update – October 12th](https://make.wordpress.org/updates/2023/10/12/support-team-update-october-12th-2/)󠁿

[Read the full meeting summary on make/support](https://make.wordpress.org/support/2023/10/summary-for-october-12th-support-team-meeting/)

Topics covered during this weeks support meeting:

 * WordPress 6.4 betaBeta A pre-release of software that is given out to a large
   group of users to trial under real conditions. Beta versions have gone through
   alpha testing in-house and are generally fairly close in look, feel and function
   to the final product; however, design changes often occur as part of the process.-
   3/RCRelease Candidate A beta version of software with the potential to be a final
   product, which is ready to release unless significant bugs emerge.-1
 * Timeline for the new support guidelines
 * Additional APAC friendly meeting times
 * Checking in with international liaisons

To interact with meeting notes, provide thoughts, and get the full support-note 
experience, please see the full meeting summary.

[#support](https://make.wordpress.org/updates/tag/support/)

 [  ](https://profiles.wordpress.org/clorith/) [Marius L. J.](https://profiles.wordpress.org/clorith/)
9:14 am _on_ June 2, 2023     
Tags: support   

# 󠀁[Support Team Meeting Updates for June 1st](https://make.wordpress.org/updates/2023/06/02/support-team-meeting-updates-for-june-1st-2/)󠁿

See the [original post on make/support](https://make.wordpress.org/support/2023/06/summary-for-june-1st-support-team-meeting/)
for the full support-summary experience!

## Community headlines and updates

_This is where news that are relevant or good to know for the team from across the
community are brought up and shared._

### Suggested stance on the use of AI-tooling

This past week a post on suggested wording, and how to approach the use of AI-tooling
in support scenarios on WordPress.orgWordPress.org The community site where WordPress
code is created and shared by the users. This is where you can download the source
code for WordPress core, plugins and themes as well as the central location for 
community conversations and organization. [https://wordpress.org/](https://wordpress.org/)
was posted, looking for acknowledgement and input.

See the full post at https://make.wordpress.org/support/2023/05/suggested-stance-
on-the-use-of-ai-tooling/

### WordCampWordCamp WordCamps are casual, locally-organized conferences covering everything related to WordPress. They're one of the places where the WordPress community comes together to teach one another what they’ve learned throughout the year and share the joy. 󠀁[Learn more](https://central.wordcamp.org/about/)󠁿. Europe

Next week will be WordCamp Europe, not much to say ahead of time, other than the
team hoping to see many of you there!

With travel involved, there’s not currently a planned weekly meeting for Thursday
June 8th, but please reach out if you’d like for there to be one organized!

[#support](https://make.wordpress.org/updates/tag/support/)

 [  ](https://profiles.wordpress.org/clorith/) [Marius L. J.](https://profiles.wordpress.org/clorith/)
5:44 pm _on_ March 16, 2023     
Tags: support   

# 󠀁[Support Team Meeting Updates for March 16th](https://make.wordpress.org/updates/2023/03/16/support-team-meeting-updates-for-march-16th-2/)󠁿

Items covered and discussed in the Support Team Meeting include:

 * WordPress 6.2 RC2
 * Statistics in weekly updates
 * Checking in with international liaisons

For the full experience of a support meeting summary, including calls for comment
and good tunes, please [read the full make/support meeting summary post](https://make.wordpress.org/support/2023/03/summary-for-march-16th-support-meeting/).

[#support](https://make.wordpress.org/updates/tag/support/)

 [  ](https://profiles.wordpress.org/clorith/) [Marius L. J.](https://profiles.wordpress.org/clorith/)
9:47 pm _on_ March 14, 2023     
Tags: support   

# 󠀁[Support Team Meeting Updates for March 9th](https://make.wordpress.org/updates/2023/03/14/support-team-meeting-updates-for-march-9th-2/)󠁿

Items covered and discussed in the Support Team Meeting include:

 * Support component metaMeta Meta is a term that refers to the inside workings 
   of a group. For us, this is the team that works on internal WordPress sites like
   WordCamp Central and Make WordPress. bug scrubs
 * CoreCore Core is the set of software required to run WordPress. The Core Development
   Team builds WordPress. media modal request for input
 * Requiring reasons when flagging users

For the full experience of a support meeting summary, including calls for comment
and good tunes, please [read the full make/support meeting summary post](https://make.wordpress.org/support/2023/03/summary-for-march-9th-support-meeting/).

[#support](https://make.wordpress.org/updates/tag/support/)

 [  ](https://profiles.wordpress.org/clorith/) [Marius L. J.](https://profiles.wordpress.org/clorith/)
6:02 pm _on_ February 23, 2023     
Tags: support   

# 󠀁[Support Team Meeting Updates for February 23rd](https://make.wordpress.org/updates/2023/02/23/support-team-meeting-updates-for-february-23rd-2/)󠁿

Items covered and discussed in the Support Team Meeting include:

 * Two-factor authentication
 * WordPress 6.2 betas
 * Support forumSupport Forum WordPress Support Forums is a place to go for help
   and conversations around using WordPress. Also the place to go to report issues
   that are caused by errors with the WordPress code and implementations. bug scrubs
 * Lowering barrier for taking on responsiblities in the team
 * Updated FAQ
 * Checking in with international liaisons

For the full experience of a support meeting summary, including calls for comment
and good tunes, please [read the full make/support meeting summary post](https://make.wordpress.org/support/2023/02/summary-for-february-23rd-support-meeting/).

[#support](https://make.wordpress.org/updates/tag/support/)

 * [Login to Reply](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fmake.wordpress.org%2Fupdates%2F2023%2F02%2F23%2Fsupport-team-meeting-updates-for-february-23rd-2%2F%23respond&locale=en_US)

 [  ](https://profiles.wordpress.org/clorith/) [Marius L. J.](https://profiles.wordpress.org/clorith/)
5:48 pm _on_ February 16, 2023     
Tags: support   

# 󠀁[Support Team Meeting Updates for February 16th](https://make.wordpress.org/updates/2023/02/16/support-team-meeting-updates-for-february-16th-2/)󠁿

Items covered and discussed in the Support Team Meeting include:

 * Topic reports by users
 * Support component bug scrub
 * WordCampWordCamp WordCamps are casual, locally-organized conferences covering
   everything related to WordPress. They're one of the places where the WordPress
   community comes together to teach one another what they’ve learned throughout
   the year and share the joy. [Learn more](https://central.wordcamp.org/about/).
   Asia
 * Checking in with international liaisons

For the full experience of a support meeting summary, including calls for comment
and good tunes, please [read the full make/support meeting summary post](https://make.wordpress.org/support/2023/02/summary-for-february-16th-support-meeting/).

[#support](https://make.wordpress.org/updates/tag/support/)

 [  ](https://profiles.wordpress.org/clorith/) [Marius L. J.](https://profiles.wordpress.org/clorith/)
6:53 pm _on_ February 15, 2023     
Tags: support   

# 󠀁[Support Team Meeting Updates for February 9th](https://make.wordpress.org/updates/2023/02/15/support-team-meeting-updates-for-february-9th-2/)󠁿

Items covered and discussed in the Support Team Meeting include:

 * WordPress 6.2 betaBeta A pre-release of software that is given out to a large
   group of users to trial under real conditions. Beta versions have gone through
   alpha testing in-house and are generally fairly close in look, feel and function
   to the final product; however, design changes often occur as part of the process.
 * Community Summit attendee applications
 * Evolving international liaison check-ins
 * Checking in with international liaisons

For the full experience of a support meeting summary, including calls for comment
and good tunes, please [read the full make/support meeting summary post](https://make.wordpress.org/support/2023/02/summary-for-february-9th-support-meeting/).

[#support](https://make.wordpress.org/updates/tag/support/)

 [  ](https://profiles.wordpress.org/clorith/) [Marius L. J.](https://profiles.wordpress.org/clorith/)
12:23 am _on_ February 1, 2023     
Tags: support   

# 󠀁[Support Team Meeting Updates for January 26th](https://make.wordpress.org/updates/2023/02/01/support-team-meeting-updates-for-january-26th-2/)󠁿

Items covered and discussed in the Support Team Meeting include:

 * Docs Team seeking input on terminology use that impacts the Support Team
 * Blocks Everywhere (in the forums) status
 * Checking in with international liaisons
    - Doing more direct, but asynchronous, check-ins due to timezones
 * Mobile Forums are live for the WordPress App support

For the full experience of a support meeting summary, including calls for comment
and good tunes, please [read the full make/support meeting summary post](https://make.wordpress.org/support/2023/02/summary-for-january-26th-support-meeting/).

[#support](https://make.wordpress.org/updates/tag/support/)

 [  ](https://profiles.wordpress.org/clorith/) [Marius L. J.](https://profiles.wordpress.org/clorith/)
9:58 am _on_ January 20, 2023     
Tags: support   

# 󠀁[Support Team Meeting Updates for January 19th](https://make.wordpress.org/updates/2023/01/20/support-team-meeting-updates-for-january-19th-2/)󠁿

Items covered and discussed in the Support Team Meeting include:

 * Community headlines and updates
    - HelpHub is being split out from Support
    - WordPress 6.2 has a release squad and tentative release date
 * Support Training; About formalize onboarding
 * The Support Handbook; A review and update is needed
 * Open Floor
    - Blocks in the support forums; Now enabled in (almost) all global forums
    - Mobile app support; Now returning to WordPress.orgWordPress.org The community
      site where WordPress code is created and shared by the users. This is where
      you can download the source code for WordPress core, plugins and themes as
      well as the central location for community conversations and organization.
      [https://wordpress.org/](https://wordpress.org/)

For the full experience of a support meeting summary, including calls for comment
and good tunes, please [read the full make/support meeting summary post](https://make.wordpress.org/support/2023/01/summary-for-january-19th-support-meeting/).

[#support](https://make.wordpress.org/updates/tag/support/)

 [  ](https://profiles.wordpress.org/macmanx/) [James Huff](https://profiles.wordpress.org/macmanx/)
7:21 pm _on_ October 27, 2022     
Tags: support   

# 󠀁[Support Team Meeting Updates for October 27](https://make.wordpress.org/updates/2022/10/27/support-team-meeting-updates-for-october-27/)󠁿

Items covered at today’s Support Team meeting:

 * Policy Change Fallout?
 * PHPPHP PHP (recursive acronym for PHP: Hypertext Preprocessor) is a widely-used
   open source general-purpose scripting language that is especially suited for 
   web development and can be embedded into HTML. [https://www.php.net/manual/en/preface.php](https://www.php.net/manual/en/preface.php)
   8.x
 * No More Flagging for Premium Support
 * Become Flag-Neutral if not Flag-Negative
 * Testing the latest WordPress 6.1 RCRelease Candidate A beta version of software
   with the potential to be a final product, which is ready to release unless significant
   bugs emerge. and the Twenty Twenty-Three theme

[Read the Make/Support blog post for more details.](https://make.wordpress.org/support/2022/10/october-27th-support-team-meeting-summary-2/)

[#support](https://make.wordpress.org/updates/tag/support/)

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