The uptick in closures and rejections are due to two reasons:
- We sent out an email to all pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party developers, and closed the plugins of bounced emails
- We have begun rejecting plugins after 3 months without completion instead of six
Plugin Status Change Stats
- Plugins requested : 146
- Plugins rejected :
7215 - Plugins closed : 489
- Plugins approved : 51
Plugin Queue Stats (current)
- Plugins in the queue (new and pending)* : 603
- → (older than 7 days ago)** : 511
- → (2022-01-24 – 2022-01-31) : 73
- → (new; not processed or replied to yet)* : 34
- → (pending; replied to)* : 569
Helpscout Stats
- Total Conversations: 821
- New Conversations: 387
- Customers: 513
- Conversations per Day: 102
- Busiest Day: Thursday
- Email Conversations: 387
- Messages Received: 672
- Replies Sent: 672
- Emails Created: 148
- Resolved: 292
- Resolved on First Reply: 40%