Themes team update January 18, 2022

Theme directory stats

Currently,

  • 0 new tickets are waiting for review.
    • 0 tickets are older than 4 weeks
    • 0 tickets are older than 2 weeks
    • 0 tickets are older than 1 week
    • 0 tickets are older than 3 days
  • 30 tickets are assigned.
    • 1 tickets are older than 4 weeks
    • 2 tickets are older than 2 weeks
    • 7 tickets are older than 1 week
    • 19 tickets are older than 3 days
  • 1 are approved but are waiting to be made live.

In the past 7 days,

  • 335 tickets were opened
  • 335 tickets were closed:
    • 315 tickets were made live.
      • 26 new Themes were made live.
      • 289 Theme updates were made live.
      • 1 more were approved but are waiting to be made live.
    • 20 tickets were not-approved.
    • 0 tickets were closed-newer-version-uploaded.

Number of reviewers: 2


HelpScout Stats

In the past 7 days,

Email Conversations 7Messages Received 12
Replies Sent 13Emails Created 4
Resolved 3Resolved on First Reply 100%