Title: Plugin Review Team: 27 January 2020
Author: Ipstenu (Mika Epstein)
Published: January 27, 2020

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 [  ](https://profiles.wordpress.org/ipstenu/) [Ipstenu (Mika Epstein)](https://profiles.wordpress.org/ipstenu/)
8:23 pm _on_ January 27, 2020     
Tags: [plugins ( 610 )](https://make.wordpress.org/updates/tag/plugins/)

# Plugin Review Team: 27 January 2020

### PluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory 󠀁[https://wordpress.org/plugins/](https://wordpress.org/plugins/)󠁿 or can be cost-based plugin from a third-party. Status Change Stats

 * Plugins requested : 164
 * Plugins rejected : 7
 * Plugins closed : 13
 * Plugins approved : 56

### Plugin Queue Stats (current)

 * Plugins in the queue (new and pending)* : 768
 * → (older than 7 days ago)** : 665
 * → (2020-01-20 – 2020-01-27) : 85
 * → (new; not processed or replied to yet)* : 38
 * → (pending; replied to)* : 730

### HelpScout Stats

 * Total Conversations: 259
 * New Conversations: 184
 * Customers: 230
 * Conversations per Day: 32
 * Busiest Day: Wednesday
 * Email Conversations: 184
 * Messages Received: 270
 * Replies Sent: 349
 * Emails Created: 117
 * Resolved: 138
 * Resolved on First Reply: 30%
 * Customers Helped: 223
 * Replies per Day: 26
 * Closed: 198

[#plugins](https://make.wordpress.org/updates/tag/plugins/)

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