Plugin Review Team: 06 January 2020

Last week we posted our 2019 insights.

Plugin Status Change Stats

  • Plugins requested : 141
  • Plugins rejected : 19
  • Plugins closed : 20
  • Plugins approved : 43 

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 726
  • → (older than 7 days ago)** : 632
  • → (2019-12-16 – 2019-12-23) : 75
  • → (new; not processed or replied to yet)* : 48
  • → (pending; replied to)* : 678

HelpScout Stats

  • Total Conversations: 219
  • New Conversations: 159
  • Customers: 196
  • Conversations per Day: 27
  • Busiest Day: Friday
  • Email Conversations: 159
  • Messages Received: 240
  • Replies Sent: 305
  • Emails Created: 101
  • Resolved: 116
  • Resolved on First Reply: 22%
  • Customers Helped: 182
  • Replies per Day: 23
  • Closed: 176

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