Plugin Review Team – 14 Oct 2019

Plugin Status Change Stats

  • Plugins requested : 137
  • Plugins rejected : 7
  • Plugins closed : 10
  • Plugins approved : 73

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 657
  • → (older than 7 days ago)** : 596
  • → (2019-10-07 – 2019-10-14) : 61
  • → (new; not processed or replied to yet)* : 0
  • → (pending; replied to)* : 657

Help Scout Queue Stats

  • Total Conversations: 284 (-7%)
  • New Conversations: 209 (-6%)
  • Messages Received: 335 (+7%)
  • Customers: 239 (-16%)
  • Conversations per Day: 35 (-8%)
  • Busiest Day: Tuesday
  • Replies Sent: 437 (+4%)
  • Resolved on First Reply: 22% (0%)
  • Resolved: 190 (+37%)
  • Resolution Time: 5d 13h (-6%)
  • Customers Helped: 236 (-16%)
  • Replies per Day: 62 (+4%)
  • Closed: 282 (+16%)

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