Plugin Review Team – 07 Oct 2019

Plugin Status Change Stats

  • Plugins requested : 142
  • Plugins rejected : 86
  • Plugins closed : 16
  • Plugins approved : 61

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 650 
  • → (older than 7 days ago)** : 576
  • → (2019-09-16 – 2019-09-23) : 61
  • → (new; not processed or replied to yet)* : 16
  • → (pending; replied to)* : 634

Help Scout Queue Stats

  • Total Conversations: 305 (-46%)
  • New Conversations: 223 (-51%)
  • Messages Received: 313 (-31%)
  • Customers: 286 (-39%)
  • Conversations per Day: 38 (-46%)
  • Busiest Day: Wednesday
  • Replies Sent: 419 (-46%)
  • Resolved on First Reply: 21% (-1%)
  • Resolved: 151 (-31%)
  • Resolution Time: 6d 1h (+41%)
  • Customers Helped: 280 (-41%)
  • Replies per Day: 60 (461%)
  • Closed: 275 (-43%)

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