Plugin Review Team Stats – 30 Sept 2019

Sorry for the delay. I meant to schedule this.

Plugin Status Change Stats

  • Plugins requested : 169
  • Plugins rejected : 13
  • Plugins closed : 249
  • Plugins approved : 80

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 740 
  • → (older than 7 days ago)** : 622
  • → (2019-09-16 – 2019-09-23) : 57
  • → (new; not processed or replied to yet)* : 54
  • → (pending; replied to)* : 686

Help Scout Queue Stats

  • Total Conversations: 491 (-10%)
  • New Conversations: 412 (-8%)
  • Messages Received: 415 (-23%)
  • Customers: 423 (+3%)
  • Conversations per Day: 61 (-9%)
  • Busiest Day: Wednesday
  • Replies Sent: 637 (-21%)
  • Resolved on First Reply: 22% (+0.4%)
  • Resolved: 167 (-35%)
  • Resolution Time: 4d 5h (+19%)
  • Customers Helped: 413 (-2%)
  • Replies per Day: 91 (-21%)
  • Closed: 423 (-11%)

#plugins