Plugin Review Team Status: 08 April 2019

Plugin Status Change Stats

  • Plugins requested : 158
  • Plugins rejected : 9
  • Plugins closed : 26
  • Plugins approved : 77

Plugin Queue Stats (current)

  • Plugins in the queue (new and pending)* : 644
  • → (older than 7 days ago)** : 570
  • → (2019-04-01 – 2019-04-08) : 55
  • → (new; not processed or replied to yet)* : 19
  • → (pending; replied to)* : 625

Help Scout Queue Stats

  • Total Conversations: 267
  • Closed Conversations: 242
  • New Conversations: 223
  • Messages Received: 321
  • Customers: 227
  • Customers Helped: 226
  • Conversations per Day: 33
  • Replies per Day: 57
  • Busiest Day: Monday

SupportPress Queue Stats

  • Total open tickets* : 1690
  • Within defined 7 day time window:
    • Total : 835
    • Closed : 1
    • Open : 834

This is the final week we will be providing SupportPress stats. It is no longer in use, save for archival data of previous conversations. The plan is to import SupportPress conversations to HelpScout.

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