October 25th Support Team Meeting Summary

General announcements

WordPress 5.0-beta1 has been released, please make sure you read the betaBeta A pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product; however, design changes often occur as part of the process. post properly, as there are some considerations you may need to take for this beta period.

Checking in with international liaisons

Members of the Swedish, Russian, Italian, Dutch, Spanish, German, Serbian and Greek support communities took part in this weeks support chat.

Links in reviews

Our big ticket item, links in reviews.

We’ve long had a guideline mention that we do not allow links in reviews, but they’ve not always been upheld the same way. Basically, a link in a review to a persons own website is often used as an attempt to get a free link and some free visitors, which is why we’ve drawn a hard line to avoid spam.

There can be nuances here though, so evaluating things on a case by case basis will help in the long run. A link may not always be bad, it may have value in relation to the experience at hand.

Also, when redacting a post or flagging a user, always leave a post explaining what is happening so the user isn’t confused as to why their post has changed.

If in doubt, feel free to ask the rest of the team on SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/., we’re here for each other!

Open floor

Don’t forget about our work on improving the support guidelines, we’re collaborating on GitHub (https://github.com/Clorith/wporg-support-guidelines) for it, but discussions can also happen on Slack. If they do happen on Slack, please someone summarize them on to GitHub as well for visibility.

Read the meeting transcript in the Slack archives. (A Slack account is required)