Title: Support Team Meeting Updates for August 16th
Author: Marius L. J.
Published: August 16, 2018

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 [  ](https://profiles.wordpress.org/clorith/) [Marius L. J.](https://profiles.wordpress.org/clorith/)
5:50 pm _on_ August 16, 2018     
Tags: [support ( 303 )](https://make.wordpress.org/updates/tag/support/)

# Support Team Meeting Updates for August 16th

## General announcements

### Reporting topics

[[

An illustration of a previously reported topic, showing what account reported it.

We’ve got a new option for reporting topics, on the right hand sidebarSidebar A 
sidebar in WordPress is referred to a widget-ready area used by WordPress themes
to display information that is not a part of the main content. It is not always 
a vertical column on the side. It can be a horizontal rectangle below or above the
content area, footer, header, or any where in the theme. of any topic, there is 
now a **Report this topic** link that any logged in user may use.

When they use this button, it adds the `modlook` tag to the post, and registers 
who made the report. The information on the reporter of course is only visible to
moderators.

### When and how to tag users

When tagging a user, you should _always_ add a user note, please also add the note
from the topic/post that caused the reaction, that way it’s automatically linked
to. Also, describe why a tag was done, don’t add a bunch of links, as tags are global
across rosetta sites as well, it’s not possible for many to look at archived posts
cross-network.

As for when to tag a user, if they are repeatedly violating the guidelines, or there’s
a high probability of a first time offender repeating their actions, you may tag
them (remember to leave a reply explaining that they are tagged, what that means
for them, and why). For the majority of users, a first time offense is not a reason
to tag them, they just didn’t read the guidelines (although we wish they had), adding
a user note mentioning they’ve been warned for whatever behavior is a great reaction
to a first time offense, along with informing them of what they did wrong.

## Checking in with international liaisons

Members from the [Serbian](https://sr.wordpress.org/), [Italian](https://it.wordpress.org/),
[Greek](https://el.wordpress.org/), [Russian](https://ru.wordpress.org/), [Swedish](https://sv.wordpress.org/),
[Dutch](https://nl.wordpress.org/) communities partook in this weeks meeting.

 

[Read the meeting transcript in the Slack archives](https://wordpress.slack.com/archives/C02RQC6RW/p1534438820000100).(
[A Slack account is required](https://make.wordpress.org/chat/))

[#support](https://make.wordpress.org/updates/tag/support/)

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# Post navigation

[← Mobile Team Update – August 14th](https://make.wordpress.org/updates/2018/08/14/mobile-team-update-august-14th/)

[Theme Review update for August 20, 2018 →](https://make.wordpress.org/updates/2018/08/20/theme-review-update-for-august-20-2018/)