Support Team Meeting Updates for August 16th

General announcements

Reporting topics

An illustration of a previously reported topic, showing what account reported it.

We’ve got a new option for reporting topics, on the right hand sidebarSidebar A sidebar in WordPress is referred to a widget-ready area used by WordPress themes to display information that is not a part of the main content. It is not always a vertical column on the side. It can be a horizontal rectangle below or above the content area, footer, header, or any where in the theme. of any topic, there is now a Report this topic link that any logged in user may use.

When they use this button, it adds the `modlook` tag to the post, and registers who made the report. The information on the reporter of course is only visible to moderators.

When and how to tag users

When tagging a user, you should always add a user note, please also add the note from the topic/post that caused the reaction, that way it’s automatically linked to. Also, describe why a tag was done, don’t add a bunch of links, as tags are global across rosetta sites as well, it’s not possible for many to look at archived posts cross-network.

As for when to tag a user, if they are repeatedly violating the guidelines, or there’s a high probability of a first time offender repeating their actions, you may tag them (remember to leave a reply explaining that they are tagged, what that means for them, and why). For the majority of users, a first time offense is not a reason to tag them, they just didn’t read the guidelines (although we wish they had), adding a user note mentioning they’ve been warned for whatever behavior is a great reaction to a first time offense, along with informing them of what they did wrong.

Checking in with international liaisons

Members from the SerbianItalianGreekRussianSwedishDutch communities partook in this weeks meeting.

 

Read the meeting transcript in the Slack archives. (A Slack account is required)

#support