Support Team Update – February 1st

General announcements

Out first online-only contributor orientation will be held next week.

Support Volunteers Orientation, Tues, Feb 6, 17UTC


Also a reminder to moderators: When making edits make sure the post hasn’t somehow been converted to a draft. This appears to happen when editing things in the back-end when they aren’t yet published (spam or pending posts). If you make edits, take responsibility for your edit and make sure it goes live.


WordPress 4.9.2

(Thankfully) no new major items have been trending for 4.9.2, the release of 4.9.3 has been postponed until next week to avoid doing any automated updates right before the weekend.


Checking in with international liaisons

The Italian, Russian, Swedish, PortugueseGerman and Hindi communities had someone in attendance this week


Open floor

The 500 errors when moving posts or topics is identified as being caused by a counting mechanic in bbPressbbPress Free, open source software built on top of WordPress for easily creating forums on sites. that does… crazy counting. For now making the move from the back-end in wp-admin is the way to go, as the counts only run when using bbPress on the front end.

If you’d like to help shape the future of our support pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the Plugin Directory or can be cost-based plugin from a third-party, head on over to the GitHub project page to add issues, and provide feedback on existing ones!

Some improvements are being made to the child themeChild theme A Child Theme is a customized theme based upon a Parent Theme. It’s considered best practice to create a child theme if you want to modify the CSS of your theme. documentation after seeing a fair amount of confusion about best practices, and will be seeking some cross-team efforts from the Theme Review Team.

If, as a volunteer, you feel users demand too much of you in a manner that feels like you were an employee, reach out and we’ll assign you a custom title to denote that you are in fact a volunteer 🙂


Read the meeting transcript in the Slack archives. (A Slack account is required)