Support Team Update – December 21st

General announcements

First a reminder that out workshops will be continuing in January.

Scaling Support: Dip the Data Bucket Every Day – Workshop on January 22, 2018


Following this, in February we’ll be looking to continue our onboarding experiment from WordCamp US, we’ll be targeting the Americas with this one, around 8-9ish am PST, but will be looking to rotate it for other regions/timezones for future renditions. In light of this we would like some feedback on what days of the week are good for this kind of event from those who would look to attend.


Next weeks meeting will be skipped, as it’s the holidays and many of us will be with family or friends. Some of us will still be around if there are questions, but no formal gathering on Thursday 28th, we’ll instead meet back January 4th, refreshed and ready to tackle anything that comes our way!


WordPress 4.9.1

No new items have come up, but users are still a bit fuzzy about the new theme/pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the Plugin Directory or can be cost-based plugin from a third-party editors, @clorith mentions he can be tagged in such threads that pops up and he’ll handle them.

Checking in with international liaisons

The Russian, Italian, Hindi, PortugueseSwedish and Brazilian community representatives stopped by this week to let us know things are running smoothly.


Read the meeting transcript in the Slack archives. (A Slack account is required)