Support Team Update – September 28th

WordPress 4.8.2

No major new incidents, a few issues with the numbered arguments early on but they appear to have been sorted out petty quickly as plugins have been updated to fix their code.

General Announcements

A quick reminder that we’ll shortly be promoting the Health Check plugin as a means of getting debug data, as well as automating some system checks for users seeking assistance (once it’s been updated, the plan is to get it up to date within this week).

BBQ Post (Also known as the Master List)

The WordPress 4.9 betaBeta A pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product; however, design changes often occur as part of the process. is fast approaching, that means it’s time to start working on the BBQ Post. For those unfamiliar, this is where we preemptively create a support resource for what we suspect will be pain points for users in the next major releaseMajor Release A set of releases or versions having the same major version number may be collectively referred to as “X.Y” -- for example version 5.2.x to refer to versions 5.2, 5.2.1, and all other versions in the 5.2. (five dot two dot) branch of that software. Major Releases often are the introduction of new major features and functionality. of WordPress. We then fill it up with the issues that arise throughout the release cycle until the next major version is released, as a reference you can view the 4.8 Master List.

Support workshops

If you have suggestions for upcoming workshops, please do leave a comment, or drop by the #forums slackSlack Slack is a Collaborative Group Chat Platform The WordPress community has its own Slack Channel at channel, we welcome input here as we’re certain we’ll miss out on great input if it’s just the same people cherry picking each time.

Our next support workshop is rapidly approaching as well, just as a reminder this time it will be from a pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the Plugin Directory or can be cost-based plugin from a third-party representative and not a theme one.

Why solving the problem isn’t enough – A Support Workshop

Checking in with international liaisons

Things are looking good in the Swedish, Hindi, Russian, Italian, Spanish, German, Portuguese and Greek communities.

The Spanish team are keeping a tight ship, maintaining a consistent response rate so far, kudos to them!


Read the meeting transcript in the Slack archives. (A Slack account is required)