Support Team Update – July 27th

General announcements

The official support community summit recap is now up on the make/summit site, and we’re happy to see that a lot of our actionable ticket items have been covered during WCEU contributor dayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of https://make.wordpress.org/ There are many teams that people can participate in, each with a different focus. https://2017.us.wordcamp.org/contributor-day/ https://make.wordpress.org/support/handbook/getting-started/getting-started-at-a-contributor-day/. and in the past few weeks following the summit!

Support workshop

As previously mentioned, we’re going to be doing support workshops to improve the quality of support throughout the community, our first one is now scheduled for August 23rd.

Checking with international liaisons

The Russian, Swedish, Italian and German communities are doing well with nothing special to report.

 

Read the meeting transcript in the Slack archives. (A Slack account is required)

#support