Support Team Update for January 15th

For today’s meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through https://www.meetup.com/. A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area. the support team welcomed @karmatosed from the Theme team and @joedolson from the AccessibilityAccessibility Accessibility (commonly shortened to a11y) refers to the design of products, devices, services, or environments for people with disabilities. The concept of accessible design ensures both “direct access” (i.e. unassisted) and “indirect access” meaning compatibility with a person’s assistive technology (for example, computer screen readers). (https://en.wikipedia.org/wiki/Accessibility) team and the agenda was “How can support assist those two teams?”

This resulted in the following points being discussed in today’s Support Team meetup.

  • There are always themes that need reviewing and any help offered there will be greatly appreciated.
  • Cross team training for support to learn more about themes would be good.
  • Tammie introduced us to the idea of learnups.
  • What constitutes an accessibility support topic?
  • Tagging topics correctly to make it easier to find or monitor via email or RSS.

For more information on that conversation please visit the make/support post. The transcript of today’s meetup can be read at this link.

#support