Title: Support Team Update for October 2nd Author: James Huff Published: October 2, 2014 --- [ ](https://profiles.wordpress.org/macmanx/) [James Huff](https://profiles.wordpress.org/macmanx/) 7:38 pm _on_ October 2, 2014 Tags: [support ( 303 )](https://make.wordpress.org/updates/tag/support/) # Support Team Update for October 2nd Items discussed at today’s #wordpress-sfd meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through [https://www.meetup.com/](https://www.meetup.com/). A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on meetup.com will help you find options in your area.: ### The Troubleshooting Handbook The Troubleshooting Handbook has made it to the stage where we’re happy to say “ Release and Iterate,” so please do share it far and wide, blog about it, Tweet it, spam Medium with it (just kidding), make it part of your apparently obligatory post about [the 5% comments](http://ma.tt/2014/09/five-for-the-future/), Do something to share it, please! 🙂 > [Troubleshooting Handbook](https://make.wordpress.org/support/trouble/) What is the Troubleshooting Handbook? It’s all of our support experience rolled into a handy guide, complete with copy-and-paste frequent replies, philosophical bits, code examples, and more! If you want to get involved in WordPress support, but feel like you need a crash course, this is that crash course. ### Increasing IRC Support Visibility We want to make the availability of IRC support more prominent, but we do want more moderators to be in more timezones first, not only to keep things clean, but to also sort out disagreements and uncertainties. We still have not heard back yet about promoting Clorith to that role, so we have tabled this item again until next week. ### Agenda for Contributor Team Meetup WCSF is this month, followed by the [Contributor Team Meetups](http://2014.sf.wordcamp.org/schedule/contributor-team-meetups/), and we’d like to have an agenda established before that. At the moment there’s no fixed agenda but we’re hoping to get an outline of one _before_ WCSF. Worse-case scenario, we could always work on IRC Support Visibility and Troubleshooting Handbook improvements, but we all want to shoot for loftier goals, not just the things we keep hitting every week. 😉 The transcript of today’s meetup can be [read at this link](https://irclogs.wordpress.org/chanlog.php?channel=wordpress-sfd&day=2014-10-02&sort=asc#m138514). [#support](https://make.wordpress.org/updates/tag/support/) ### Share this: * [ Threads ](https://make.wordpress.org/updates/2014/10/02/support-team-update-for-october-2nd/?share=threads) * [ Mastodon ](https://make.wordpress.org/updates/2014/10/02/support-team-update-for-october-2nd/?share=mastodon) * [ Bluesky ](https://make.wordpress.org/updates/2014/10/02/support-team-update-for-october-2nd/?share=bluesky) * [ X ](https://make.wordpress.org/updates/2014/10/02/support-team-update-for-october-2nd/?share=x) * [ Facebook ](https://make.wordpress.org/updates/2014/10/02/support-team-update-for-october-2nd/?share=facebook) * [ LinkedIn ](https://make.wordpress.org/updates/2014/10/02/support-team-update-for-october-2nd/?share=linkedin) * [Login to Reply](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fmake.wordpress.org%2Fupdates%2F2014%2F10%2F02%2Fsupport-team-update-for-october-2nd%2F%23respond&locale=en_US) ### Leave a Reply 󠀁[Cancel reply](https://make.wordpress.org/updates/2014/10/02/support-team-update-for-october-2nd/?output_format=md#respond)󠁿 You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fmake.wordpress.org%2Fupdates%2F2014%2F10%2F02%2Fsupport-team-update-for-october-2nd%2F&locale=en_US) to post a comment. # Post navigation [← Theme Review Update for September 30, 2014](https://make.wordpress.org/updates/2014/09/30/theme-review-update-for-september-30-2014/) [Theme Review Update for October 6, 2014 →](https://make.wordpress.org/updates/2014/10/06/theme-review-update-for-october-6-2014/)