Support Team Update for September 18th

Items discussed at today’s #wordpress-sfd meetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on will help you find options in your area.:

IRC moderation issues

While discussing placing a link on WordPress pages for IRC support, the topic came up about off-hour IRC moderation.

Sometimes a person will go out of bounds in IRC and need moderation. When that happens someone (usually Clorith) shoots an email to the wp-forums list. Given the time differences it could be many hours before anyone gets the message and by that time it’s really too late.

After some discussion Mika (@Ipstenu) sent Matt an email requesting that Clorith get IRC super-powers to deal with those issues.

Troubleshooting Handbook

MacManX has made some edits and additions to the Troubleshooting Handbook section 3. It’s cooked and ready to go so the Blue Welcome Box will be modified to point people there.

The original support handbook isn’t going away but that’s geared more towards moderators. Some of that information will get put into the Troubleshooting Handbook as links.

Contributor Team Meetups

This is a cool item because in person WordPress team meetings don’t happen often. See this post for more details about Community Days from October 27th to the 29th. Part of that will be Contributor Team Meetups and that’s a great opportunity to collaborate in person.

Please give thought to what the agenda should be for that meeting. “Fix all the things” is already on the list. 😉 This event is separate from WCSF Contributor DayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of There are many teams that people can participate in, each with a different focus. which will be Sunday October 26th (I couldn’t find the link).

The transcript of today’s meetup can be read at this link.