Title: Support Team Update for June 12th
Author: Jan Dembowski
Published: June 13, 2014

---

 [  ](https://profiles.wordpress.org/jdembowski/) [Jan Dembowski](https://profiles.wordpress.org/jdembowski/)
10:08 am _on_ June 13, 2014     
Tags: [support ( 303 )](https://make.wordpress.org/updates/tag/support/)

# Support Team Update for June 12th

Items discussed at the #wordpress-sfd meetupMeetup All local/regional gatherings
that are officially a part of the WordPress world but are not WordCamps are organized
through [https://www.meetup.com/](https://www.meetup.com/). A meetup is typically
a chance for local WordPress users to get together and share new ideas and seek 
help from one another. Searching for ‘WordPress’ on meetup.com will help you find
options in your area.:

### The Troubleshooting Handbook

The discussion was about organizing the ToC and getting the content from [@Ipstenu](https://profiles.wordpress.org/Ipstenu/)‘
s [Break/Fix](http://breakfix.elftest.net/) site into that new handbook.

Markr ([@podz](https://profiles.wordpress.org/podz/)) had put together a spreadsheet
and [shared it online](https://docs.google.com/a/dembowski.net/spreadsheet/ccc?key=0AhxtMdTSjQbEdHh1MHZhVTQteTVKeDNKZHFCSFR0UlE&usp=sharing#gid=0)
that divides the new handbook into section. We agreed that those sections made sense.
It’s not set in stone but it’s a good start.

Once there is content in the new handbook I will add a link to that handbook in 
the make/support sidebarSidebar A sidebar in WordPress is referred to a widget-ready
area used by WordPress themes to display information that is not a part of the main
content. It is not always a vertical column on the side. It can be a horizontal 
rectangle below or above the content area, footer, header, or any where in the theme..

### Contributors wanted!

Too bad there’s not a “Uncle WordPress wants YOU” graphic lying around. I think 
grumpy cat is more the support team’s mascot. 😉

The Troubleshooting Handbook will need content. The posts that [@ipstenu](https://profiles.wordpress.org/Ipstenu/)
has in her break/fix site will be migrated/copied to the new site by [@jerrysarcastic](https://profiles.wordpress.org/jerrysarcastic/)
and I’m itching to write a post for the “Giving Support” section.

But there are many examples in the support forums and in IRC that can and should
be used in the new handbook. If you’ve seen or contributed a post for pluginPlugin
A plugin is a piece of software containing a group of functions that can be added
to a WordPress website. They can extend functionality or add new features to your
WordPress websites. WordPress plugins are written in the PHP programming language
and integrate seamlessly with WordPress. These can be free in the WordPress.org 
Plugin Directory [https://wordpress.org/plugins/](https://wordpress.org/plugins/)
or can be cost-based plugin from a third-party. or theme support that struck you
as a particularly good answer (and I’m looking at [@josh401](https://profiles.wordpress.org/josh401/),
[@jnhghy](https://profiles.wordpress.org/jnhghy/) and [@emg](https://profiles.wordpress.org/emg/)
as a blatant and _not so subtle attempt on my part_ to get content) then that can
be used.

If you’ve wanted to contribute or have a post for consideration please share it 
in the comments. Even a link to a support topic or IRC conversations can get the

The transcript of the meetup can be [read at this link](https://irclogs.wordpress.org/chanlog.php?channel=wordpress-sfd&day=2014-06-12&sort=asc#m117044).

[#support](https://make.wordpress.org/updates/tag/support/)

### Share this:

 * [  Threads ](https://make.wordpress.org/updates/2014/06/13/support-team-update-for-june-12th/?share=threads)
 * [  Mastodon ](https://make.wordpress.org/updates/2014/06/13/support-team-update-for-june-12th/?share=mastodon)
 * [  Bluesky ](https://make.wordpress.org/updates/2014/06/13/support-team-update-for-june-12th/?share=bluesky)
 * [  X ](https://make.wordpress.org/updates/2014/06/13/support-team-update-for-june-12th/?share=x)
 * [  Facebook ](https://make.wordpress.org/updates/2014/06/13/support-team-update-for-june-12th/?share=facebook)
 * [  LinkedIn ](https://make.wordpress.org/updates/2014/06/13/support-team-update-for-june-12th/?share=linkedin)

 * [Login to Reply](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fmake.wordpress.org%2Fupdates%2F2014%2F06%2F13%2Fsupport-team-update-for-june-12th%2F%23respond&locale=en_US)

### Leave a Reply 󠀁[Cancel reply](https://make.wordpress.org/updates/2014/06/13/support-team-update-for-june-12th/?output_format=md#respond)󠁿

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fmake.wordpress.org%2Fupdates%2F2014%2F06%2F13%2Fsupport-team-update-for-june-12th%2F&locale=en_US)
to post a comment.

# Post navigation

[← Plugins team update for June 12, 2014](https://make.wordpress.org/updates/2014/06/13/plugins-team-update-for-june-12-2014/)

[Theme Review Update for June 16, 2014 →](https://make.wordpress.org/updates/2014/06/16/theme-review-update-for-june-16-2014/)