Support Team Update for November 21st, 2013

Items discussed at today’s Support portion of the #wordpress-sfd meet up:

Please test WordPress 3.8 betaBeta A pre-release of software that is given out to a large group of users to trial under real conditions. Beta versions have gone through alpha testing in-house and are generally fairly close in look, feel and function to the final product; however, design changes often occur as part of the process. 1

The 3.8 Beta 1 was released today and please test. You can switch to the beta using the beta tester plugin and you should receive automatic updates for the 3.8 beta sometime after that.

Whenever the user experience changes there is often an increase in support topics. The new admin design is very cool but like the new theme chooser it is different. If you can install and at least familiarize yourself with the changes in the admin design that may help when 3.8 drops.

You can read about those changes in Matt’s beta announcement post.

Codex: Editing wp-config.php Page Reorganization

Kim Parsell asked for some feedback regarding the Codex page on wp-config.php which has many issues. After some discussion the consensus was to reorganize the page, make sure the content is current, and place the appropriate warnings where needed.

At one point the idea was talked about sectioning it out to “Parts everyone uses”, “Parts for ‘normal’ changes” and “Parts for Nacin”. The last being Don’t mess with this unless you really know what you are doing.

Please give Kim’s post on make/docs a read and consider providing feedback.

IRC etiquette and treatment if mod intervention is needed in #wordpress

The conversation about IRC moderation is still developing. There was also some talk about expanding those with moderator IRC access into other WordPress channels such as #wordpress-social.

Sams has also requested that if you are part of support please take sometime to weigh in on Clorith’s post. Even if it’s only to “+1” the post that could at least signal that that’s the correct direction to go for IRC policies and guidelines.