Title: Support Team Update for September 26th 2013
Author: Jan Dembowski
Published: September 27, 2013

---

 [  ](https://profiles.wordpress.org/jdembowski/) [Jan Dembowski](https://profiles.wordpress.org/jdembowski/)
12:18 pm _on_ September 27, 2013     
Tags: [support ( 303 )](https://make.wordpress.org/updates/tag/support/)

# Support Team Update for September 26th 2013

This was a light week but I think that may change soon (see below for Kim’s update).

The following items were brought up in the IRC chat.

**Request that the Reviews section get “nofollow”**

There have been some email back and forth between myself, Mel (Esmi) and Jennifer(
WPyogi) regarding the Review sub-forum. Given the amount of links embedded in those
reviews I’ve been asked to send an email to Otto and request that “nofollow” is 
set for that sub-forum. The idea is that this may reduce the amount of successful
spam links and I think it’s a good idea.

While I was commenting on this in IRC I made a poor attempt at humor (awful, not
funny, possibly inappropriate) regarding moderators and OCD. What I _meant_ to convey
was that once you start looking into the reviews section it’s very easy to get bogged
down and spend a lot of time in that section.

Apologies for my gaffe and I’ll send that email request to Otto. I think this already
should be happening but I’ll check with him to make sure.

**Unnamed hosting provider limiting consecutive HTTPHTTP HTTP is an acronym for 
Hyper Text Transfer Protocol. HTTP is the underlying protocol used by the World 
Wide Web and this protocol defines how messages are formatted and transmitted, and
what actions Web servers and browsers should take in response to various commands.
requests**

I’m leaving the name of the provider off in an attempt to give them a break. Providers
like people sometimes have bad days too. 😉

Yesterday morning it was reported that a popular web host was limiting consecutive
requests and/or having an issue with relative URLs. This was discussed in the [wp-forums list](http://lists.automattic.com/pipermail/wp-forums/2013-September/010211.html)
and may have been already been resolved. It appears that this may have been due 
to a recent ApacheApache Apache is the most widely used web server software. Developed
and maintained by [Apache Software Foundation](https://www.apache.org/). Apache 
is an Open Source software available for free. upgrade but there has been no response
from the hosting company in question.

I have reached out to the email listed in the host’s forum account but have not 
received any reply. If there are any more issues or even an official response from
that hosting company please report it to the wp-forums list.

**WordPress 3.7-betaBeta A pre-release of software that is given out to a large 
group of users to trial under real conditions. Beta versions have gone through alpha
testing in-house and are generally fairly close in look, feel and function to the
final product; however, design changes often occur as part of the process. coming
soon**

Kim Parsell brought up that WordPress 3.7 beta may drop next week and provided a
reminder that we should expect to see support topics about the new beta. Please 
see Andrew Nacin’s post regarding the [Road to WordPress 3.7 Beta 1](https://make.wordpress.org/core/2013/09/25/meeting-today-road-to-wordpress-3-7-beta-1/)
for more specifics.

[#support](https://make.wordpress.org/updates/tag/support/)

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 1. ![](https://secure.gravatar.com/avatar/1a7df76f4f6519a5618c32428b277a5c7a89798394965b67e50528ca57c1b5a8?
    s=32&d=mm&r=g)
 2.  [Andrew Nacin](https://profiles.wordpress.org/nacin/)  7:52 am _on_ September 
    29, 2013
 3. We have contacts (usually multiple) at most major hosting companies, including 
    GoDaddy. If there are any big issues like this, feel free to pingPing The act of
    sending a very small amount of data to an end point. Ping is used in computer science
    to illicit a response from a target server to test it’s connection. Ping is also
    a term used by Slack users to @ someone or send them a direct message (DM). Users
    might say something along the lines of “Ping me when the meeting starts.” me and
    I’ll make sure the right person on our side reaches out to the right person on 
    their side.
 4.  * ![](https://secure.gravatar.com/avatar/d106e3b5d594070e2328a00b9c1cea892806a1fe239d58c65150190b555e1f88?
       s=32&d=mm&r=g)
     *  [Jan Dembowski](https://profiles.wordpress.org/jdembowski/)  11:27 am _on_ 
       September 29, 2013
     * Noted. Hopefully it won’t come up again any time soon.
     * I received a response from that rep I emailed and it looks like someone (not
       the GD forum support account which is a pity) replied to that thread.

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