Support Team Intro

I’m Mika Epstein (aka Ipstenu) and I’m the support lead over at

Support is that wibbly wobbly world where we willfully work with WordPress woes. Our purpose is to serve as a place where the masses of totally cool volunteer forum moderators, pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the Plugin Directory or can be cost-based plugin from a third-party/theme writers, company reps, and anyone who likes helping out can come and learn how to do that better.


Members: The entire WordPress Community

No, really. Have you ever answered a question? Congratulations! You’re a member!

Primarily our goal has been to keep the Support Forums in order, but we’ve been branching out to include StackExchange, IRC, and all those other places people go for help. We’ve got a Handbook of our own, with tips, tricks, and common-answers, and the next step is to come up with ways to help folks deal with the crazy. It happens.

In so far as week-to-week goes, we don’t change much, but we will be codifying the mystical ‘How do I become a moderator?’ question as soon as I can figure out a better way to say “We notice active, helpful, people in the forums and anoint them if they say yes.” Also coming soon will be the draft of that ‘OMGWTFBBQ?’ post I do for every WP release, and I’m very excited to get everyone in on writing that one this time!

#intro, #support