I did a usability test on the recently updated image and gallery features in the editor using WordPress r27502 with a beginner user.
Summary
- Drag and drop to add an image is not discoverable
- Resizing an image by dragging is not discoverable
- Extensive inline help needed to figure out cropping
- Unable to find “medium” size setting
- Difficulty replacing an image, but only because she didn’t insert one to start with
- No trouble rotating, deleting, re-adding images
- No trouble adding, deleting, or changing columns in a gallery
You can download the full video here: bf80a9a3.mp4 (Length: 19:00)
Points of Confusion
Drag and drop to add an image is not discoverable (Length: 3:01)
Task given was to resize an image (trying to get them to drag the corner), but she scales it instead (Length: 1:05)
Difficulty cropping, had to use inline help to learn how it works (Length: 1:18)
Unable to find the setting to change an image to medium size (Length: 1:41)
Difficulty replacing the image because she never actually inserted it in the first place (Length: 3:22)
See more highlight reels after the jump.
#editor, #images, #media, #usability-testing-2