Subject-Matter Expert Onboarding

Welcome to the Training Team’s onboarding guide for new contributors interested in providing subject-matter expertise related tasks in the team!

What is a Subject-Matter Expert (SME)?

Generally speaking, a subject-matter expert is someone who has extensive knowledge in a particular field or area and can provide advice, guidance, and direction in that subject. Within the Training Team, you will work with content creators and editors, applying your expertise to help guide the team in creating learning materials, online training courses and more. This could be testing a course, reviewing a lesson, editing content for accuracy, SEO, accessibilityAccessibility Accessibility (commonly shortened to a11y) refers to the design of products, devices, services, or environments for people with disabilities. The concept of accessible design ensures both “direct access” (i.e. unassisted) and “indirect access” meaning compatibility with a person’s assistive technology (for example, computer screen readers). ( or any other area of training your expertise may cover.

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Introducing our Faculty Subject-Matter Experts

The Training Team consists of general contributors and Faculty Members. Faculty Members act as guides in the team by mentoring new contributors (like you!), reviewing training materials, checking the accuracy of tutorials both written and video, and making sure the team meets the targets it has set.

You can find the list of current Faculty Subject-Matter Experts on the Faculty Program page. You can reach out to any of these people if you ever need assistance completing subject-matter tasks.

Quiz – See if you can answer these questions 💡

Question 1: Name three Faculty Subject-Matter experts you can pingPing The act of sending a very small amount of data to an end point. Ping is used in computer science to illicit a response from a target server to test it’s connection. Ping is also a term used by Slack users to @ someone or send them a direct message (DM). Users might say something along the lines of “Ping me when the meeting starts.” when you have questions about subject-matter tasks.

Question 2: Name one Faculty Subject-Matter expert who lives in the same region as you. (You will have to open the detailed Faculty Member spreadsheet to answer this question.)

When reaching out to a Faculty Subject-Matter expert, you can also mention the @faculty-sme SlackSlack Slack is a Collaborative Group Chat Platform The WordPress community has its own Slack Channel at group in the #training channel in Slack. By mentioning this Slack group, you get the attention of all Faculty Administrators at once, and whoever is available will be able to respond to you. Here is an example Slack message you can modify and use.

Hi @faculty-sme 👋🏼 I was looking at the handbook page about ABC, and I couldn’t move past step 2 because XYZ. Could you help me with this, please? Thanks!

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Your First Contribution

Let’s get started with your first contribution to the Training Team as a Subject-Matter Expert. As a subject-matter expert a great first contribution is to Vet a couple of topic ideas.

We have a detailed document on Vetting Topic Ideas for you to get started.

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Come add your name to our list of contributors!

The Training Team keeps a list of active contributors so that we know who is available to help out with team tasks. You can request your name to be added or removed at any time! If you enjoyed your first contribution and would like your name to be added, please fill out the form below.

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We’d love to hear your feedback

You are almost at the end of the Training Team’s onboarding program. How was the experience? We’d love to hear any feedback you have in the #training Slack channel.

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What’s next?

Now that you’ve completed your first contribution, here is a list of other tasks you can complete as a team subject-matter expert. Remember, if you ever have questions, feel free to reach out to @faculty-sme in the #training Slack channel.

Thank you so much for your contribution! We look forward to having you attend one of our upcoming team meetings and saying hello!👋🏼

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