Faculty Member Getting Started Guide

Congratulations on your acceptance into the Training Team’s Faculty Program! We’re happy to have you here, and appreciate you volunteering to help and support the Training Team’s endeavors! You now work alongside a global team of Faculty Members–each one assisting each other and the Training Team Representatives in executing the goals and strategy of the team. Outlined below are some areas that will help you get up and running in your role.

Our Faculty Member list displays all current Faculty Members, and Team Representatives @Courtney, @Hauwa Abashiya, @Pooja Derashri or Faculty Member @Destiny can help you with any questions in this process. Likewise you can use the @faculty-admins pingPing The act of sending a very small amount of data to an end point. Ping is used in computer science to illicit a response from a target server to test it’s connection. Ping is also a term used by Slack users to @ someone or send them a direct message (DM). Users might say something along the lines of “Ping me when the meeting starts.” in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. to get folk’s attention.


Depending on the role, you require access to various tools that the Training Team uses to be successful in our work. The Faculty Member who ran your orientation will grant you the access required. Please do reach out to your orientation lead if you lack the access required to fulfill your role.


Content Creators, Editors, Administrators 


Top ↑

Getting Started

Each Faculty Member has a different path for contributing that they can follow based on their role–below are the various ways that folks can get started in contributing in the capacity of their role. Kindly note that this is not strictly prescriptive, and we seek to adjust responsibilities and expectations as Faculty Members relay feedback and help grow the paths further.

Top ↑

Content Creators

Content Creators contribute new content to Learn WordPress in the form of lesson plans, video tutorials, courses, or online workshops. There are many vetted topics ready for you to start creating in the “Ready to Create – You Can Help” column on our Content Development board. Read the How to use the Ready to Create – You Can Help column card for information on how to use the column.

Content Creator Faculty Members can also assist new contributors by co-hosting their Online Workshops and providing guidance.

Top ↑


Editors assist with editing content created by content creators. This can mean testing content or editing for accuracy, grammar, instructional effectiveness, accessibilityAccessibility Accessibility (commonly shortened to a11y) refers to the design of products, devices, services, or environments for people with disabilities. The concept of accessible design ensures both “direct access” (i.e. unassisted) and “indirect access” meaning compatibility with a person’s assistive technology (for example, computer screen readers). (https://en.wikipedia.org/wiki/Accessibility), localizability, SEO, or anything else that helps to improve the content that is created.

Content ready for review can be found in the  “Review in Progress” column of our Content Development board. Read the How to use the Review in Progress column card for information on how to use the column. We recommend sharing which issues you are going to review in the #training channel and then adding yourself to the card for visibility.

Top ↑

Subject matter experts (SMEs)

SMEs work with content creators and editors to provide expertise in their relevant subject area to ensure that the content is accurate and complete. The Training Team also leans on SMEs to help evaluate the content ready for creation via the following criteria:

  • Topic relevance (Is it timely with releases and up to date?)
  • Priority (Low – Med – High)
  • Feedback on what could be added / removed / edited about the topic
  • Appropriateness of objectives set for the topic

Content ready for evaluation can be found in the  “Topic Ideas” column of our Content Development board. Read the How to use the Ideas column card for information on how to use the column. We recommend sharing which issues you are going to review in the #training channel and then moving the issue into the `Ready to Create` column once your review is complete.

We recommend doing a weekly sweep of the columns to ensure content stays fresh and ensure priorities still match.

Top ↑


Administrators perform the management and operations work involved in the Training Team and Learn WordPress. A great way to get started here is to volunteer to: 

  • Take notes for any of the Training Team meetings.
  • Ensure current projects and items listed in the Team Goals have accompanying posts on the Training Team blog, complete with a list of tasks and assigned owners whenever called for.  

Other helpful tasks for an Administrator to work on are:

Top ↑

Working with the Training Team

The WordPress training team helps people learn to use, extend, and contribute to WordPress through synchronous and asynchronous learning as well as downloadable lesson plans for instructors to use in live environments, via learn.wordpress.org.

Another way that all Faculty Members can uplift the Training Team is by assisting other members in accomplishing their goals. This may be through mentorship or providing guidance to other teammates who ask questions in the training channel. The expectation is that all Faculty Members are someone that other training members can look to for leadership and guidance.

Top ↑

Monthly Call

On the last Tuesday (AMER) and Wednesday (APAC) of the month, we hold check in calls with all faculty members in order to assess the workload, share ideas, and work toward unblocking folks. 

Please reach out if you have not received an invite to the meeting in your timezone. They are held during the following times:

Top ↑

Individual Check-ins

Faculty Program administrators will check in with Faculty Members approximately one month from joining, and then every half year, to ensure folks feel supported and fulfilled in their role. All are welcome to check in with an administrator earlier than the designated time for assistance as needed.

Top ↑


  1. Where can I ask questions?

Feel free to ping the Faculty Admins by pinging @faculty-admins if you have any questions.

Last updated: