Faculty Check-in Survey

The check-in survey is an opportunity to learn how Faculty members’ tasks are progressing and if they have any blockers that the team can help them with. It’s also a good opportunity to assess their bandwidth as well as any gaps in the needs of the Training Team, so it can be assessed whether new Faculty members should join.

Preparing the Survey

Preparation of the survey requires access to the WordPress.orgWordPress.org The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. https://wordpress.org/ Crowdsignal account. Please ask a Team RepTeam Rep A Team Rep is a person who represents the Make WordPress team to the rest of the project, make sure issues are raised and addressed as needed, and coordinates cross-team efforts. for access if you are a Faculty member and are helping with preparing the survey.

In Crowdsignal, copy the previous year’s survey to a new file and rename that copy to the current year. You will also need to revise any year-specific questions to the correct year.

Since Crowdsignal is not very accessible, the temporary solution for accessibilityAccessibility Accessibility (commonly shortened to a11y) refers to the design of products, devices, services, or environments for people with disabilities. The concept of accessible design ensures both “direct access” (i.e. unassisted) and “indirect access” meaning compatibility with a person’s assistive technology (for example, computer screen readers). (https://en.wikipedia.org/wiki/Accessibility) is to copy the text for the survey into a Google or Word document, and share it with the Faculty members that request it. You can see an example of one of these documents in Google Drive.

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Sharing the Survey

Share a link to the survey in the #training-faculty channel and set a due date for responses for two weeks later. Be sure to mention that there is a survey document available for folks that need a more accessible survey.

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Sending Reminders

Post a reminder in the #training-faculty channel in SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. a week before the responses are due so Faculty members have sufficient time to complete the survey if they have not done so already.

If the response rate is low after another few days, you can try sending an email to the Faculty members that have not yet responded, and/or another Slack reminder a couple of days before the due date.

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Reviewing the Survey Responses

Access to the survey responses requires access to the WordPress.org Crowdsignal account. If you are a Faculty member helping with the survey and need access, please ask a Team Rep.

In Crowdsignal, go to the current Training Team Faculty Check-in, and navigate to the “Results” section.

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Changing Faculty members to inactive

If a Faculty member is unresponsive, it is assumed that their availability has changed, and we should move forward with changing their status to inactive.

If a respondent to the survey indicates that they no longer wish to contribute in the capacity of a Faculty member, they can also request to be set as inactive.

Send a message to the Faculty member to notify them that you will be changing their status to inactive on the Faculty. This will include changing their level of access to certain tools, so it is a good practice and courtesy to let them know.

Follow the instructions on the handbook page: Checklist for Removing Access When a Faculty Member Is Inactive.

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Writing a survey recap post

Write a new post on Make/Training to recap your findings from the survey responses. You can review previous survey recap posts under the #faculty-survey tag. Include any interesting findings from the survey and share conclusions based on feedback from the Faculty. Please be sure to exclude any identifying information, as the results shared publicly should stay anonymous.

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