Team Roles

You don’t need to be an educator to contribute to the Training team. We have a number of different roles on the team and ways to contribute. Join our #training Slack channel to find out more.

Training Team Roles Training Team Roles

Below, you’ll find the list of general roles on the team to help give you some ideas.

Team Role
ResponsibilitiesHow do I do this job?
Note Taker/Meeting SummarizersTakes notes during weekly meetings and post them on the “Make Training” team blog.Take notes during (or after) the weekly meeting.

Post the minutes on “Make Training”.
Meeting FacilitatorsLeads the weekly team meetings in SlackSlack Slack is a Collaborative Group Chat Platform The WordPress community has its own Slack Channel at

Posts the agenda on the “Make Training” team blog.
Post the agenda in the Slack channel before the meeting (preferably several hours before).

Lead the discussion of the agenda in the Slack channel.
Training Team LiasionReports to the larger The community site where WordPress code is created and shared by the users. This is where you can download the source code for WordPress core, plugins and themes as well as the central location for community conversations and organization. organization.Provide a weekly update on the Team Updates blog.

Connect with other teams such as AccessibilityAccessibility Accessibility (commonly shortened to a11y) refers to the design of products, devices, services, or environments for people with disabilities. The concept of accessible design ensures both “direct access” (i.e. unassisted) and “indirect access” meaning compatibility with a person’s assistive technology (for example, computer screen readers). (, Design, Docs, MetaMeta Meta is a term that refers to the inside workings of a group. For us, this is the team that works on internal WordPress sites like WordCamp Central and Make WordPress., Community, or Marketing (or any other) as needed.
Lesson Plan WritersCreates the initial drafts of lesson plans.

You do not have to be expert on the topic, but can work with the Subject Matter Experts to get the information they need.
Identify the lesson plan you want to work on.
Subject Matter ExpertsPeople with expertise that can help with lesson plans including drafting or reviewing them.Identify your area of expertise and the lesson plan you want to work on.
Instructional Design ExpertsReviews high level overview of all content on Learn, looking for areas where content is needed.

Plans curriculum, review assessment methods, consider learning styles and content delivery.

Provides feedback within a single lesson but you are more oriented toward broad content review.

It is similar to a Scrum Product Owner.
Scope new courses, audit gaps in content, set standards for content delivery, and evaluate content being delivered.
SEO ExpertsResearches and provides suggested keywords before content is created.

Audits existing content for SEO opportunities.  

Reviews content when possible before publishing for SEO opportunities.
Partner with Training and Marketing to research and share opportunities to position Learn material well in SERPs, Social Media results, and more.
Copy EditorsReviews lesson plans for typos, grammar, completeness, understandability, etc.Identify the lesson plan that needs editing.

Review and edit the lesson plan as you see fit.
DesignersProvides the design assets for a lesson plan such as slides, screenshots and featured images.Identify the lesson plan that needs design assets.

Create the design asset in accordance with any guidelines.
DevelopersReviews and tests the code snippets on a lesson plan.Identify the lesson plan that needs a code review.

Test and make any necessary amendments.
Lesson Plan TestersConducts in-person lessons and provides feedbackIdentify the lesson plan you are testing.

Provide feedback using the feedback form.
AuditorsChecks the content for accuracy with the current version of WordPress.Be aware of changes within each release.
Team Welcome WranglerWelcomes new members to the team.Add new members to the tools used by the team such as TrelloTrello Project management system using the concepts of boards and cards to organize tasks in a sane way. This is what the team uses for example:, “Make Training”, and “Learn WordPress”

Helps them learn our workflow and team structure. 

Answers their questions.
Style Guide WranglerBe responsible for the content of the Style Guide and keeping it up to date.

Incorporates the feedback of the team for changes.
Update the Style Guide which is on the Make blog

Update the reusable blockBlock Block is the abstract term used to describe units of markup that, composed together, form the content or layout of a webpage using the WordPress editor. The idea combines concepts of what in the past may have achieved with shortcodes, custom HTML, and embed discovery into a single consistent API and user experience. on Learn WordPress
Support Flow WranglerRegularly reviews messages sent through the website to Support Flow and “Help Hub”Review and respond to the the Support Flow tickets in “Make Training” site.

Review and respond to the the Support Flow tickets in “Learn WordPress” site.

Review and respond to the tickets in “Help Hub”.
“Make” Site Wrangler“Make Training” site houses the team’s handbook of information on what we do and how people can contribute to the team.

This role makes sure that information is accurate and works to improve it.
Maintain and update the team’s handbook.
Trello Board WranglerManages the lists and cards on the team’s Trello board.Move, archive and update cards in line with the team’s sprint cycle.

Assign and remove users to a card or the board.
GitHubGitHub GitHub is a website that offers online implementation of git repositories that can can easily be shared, copied and modified by other developers. Public repositories are free to host, private repositories require a paid subscription. GitHub introduced the concept of the ‘pull request’ where code changes done in branches by contributors can be reviewed and discussed before being merged be the repository owner. WranglerVets issues that have been submitted to Learn.

Respond to any requests from Meta or other functionality related needs of Learn.
Read GitHub notifications and respond. 

Discuss at team meetings any concerns or what items we might submit to GitHub Learn.
“Make” Team BuddyReports to the Make teams such as Accessibility, Design, Docs, Community, Marketing, Meta, Polyglots, Support, and any other team.Be aware of what the Make Training Team is working on. (Keep up with their Make blog and Slack channel.)

Bring any relevant items that they are working on to the attention of the Training Team.

Be the voice of the Training Team in their Make Team discussions.
Contributor DayContributor Day Contributor Days are standalone days, frequently held before or after WordCamps but they can also happen at any time. They are events where people get together to work on various areas of There are many teams that people can participate in, each with a different focus. CoordinatorProvide information and assistance on Contributor days so that the Training Team is represented.Be aware of WordCamps having Contributor Days.

Connects with their organizers to provide support.
Training team roles and responsibilities

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Learn WordPress Contributor Ladder Learn WordPress Contributor Ladder

The Learn WordPress Contributor Ladder, based on the five stages of volunteering, helps to clarify responsibilities and any training that may be needed for the user roles listed above.

RoleStage of VolunteeringWho can participateTraining/experience neededTeam roles
AidesConnectingAnyoneNone, no special experience or training neededMeeting Notetakers
Meeting Facilitators
Lesson Plan Testers
Trello Board Wrangler
Make Team Buddy
Contributor Days Coordinator
TrainersEngagingTraining team contributorsNone, some experience in the Aides-rolesStyle Guide Wrangler
Make Site Wrangler
Training Team Liaison
Team Welcome Wrangler
Support Flow Wrangler
Workshop contributors (i.e., speakers, presenters, script writers, etc.)
Course creators
GuidesPerformingExperienced Training or Community team contributors, Subject Matter ExpertsFamiliarity with the Training team review process and style guide, topic expertise
For Discussion Group Leaders: MeetupMeetup All local/regional gatherings that are officially a part of the WordPress world but are not WordCamps are organized through A meetup is typically a chance for local WordPress users to get together and share new ideas and seek help from one another. Searching for ‘WordPress’ on will help you find options in your area. Organizer Orientation
Lesson plan writers
Subject Matter Experts
Instructional Design Experts
SEO Experts
Copy Editors
Discussion group leaders
AdminsLeadingExperienced Training team contributors and/or team representatives, or Community DeputiesExpertise in the Training team review process and instructional design
Community Deputy orientation
GitHub Wrangler
Final Lesson Plan Reviewer
Workshop application reviewer
Discussion group application reviewer
Learn WordPress contributor ladder

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