Incomplete theme submissions

Lately we have received multiple requests on a daily basis to reopen themes that have been closed because there where more than five errors.

It is your responsibility as theme authors to only submit themes that are complete, tested, and ready for review. We also expect you to stay up to date with the latest requirements and to keep your theme updated while in the queue.

If your theme has not been updated for several months, we will not be able to reopen the ticket and grant you more time to fix the errors, -you already had several months to do this.  Even if your ticket has been closed, we are still available to answer your questions in ticket or in Slack.  We are hopeful that the waiting time will continue to decrease.

Do not wait until a reviewer has been assigned: update your theme continuously. This is especially important when new versions of WordPress has been released after your first submission.   When a review starts, we review the latest version of the theme. If you submit a large update during the review, it means that we have to review your theme twice, and that will greatly increase the time it takes for your theme to go live.

We are also seeing an increase of rushed and incomplete updates, where the reviewer has to repeatedly ask authors to fix different problems with the theme. You don’t need to rush your update: instead, take your time and make sure that the theme follows the requirements.  If you need more than seven days, let the reviewer know. If you are not sure if a request is recommended or required, ask the reviewer before you submit your update.

The most common reasons to why we need to close themes include:

The full list of requirements can be found here.