When not to Slack?

Few days ago we introduced SlackSlack Slack is a Collaborative Group Chat Platform https://slack.com/. The WordPress community has its own Slack Channel at https://make.wordpress.org/chat/. and it seems like many people are not clear what can Slack be used for. I will try to clarify.

As majority of us already know that mailing list was archived and IRC is retired.

Slack replaces short-message systems such as IRC or Skype and things we would like to do in real-time. Slack is not an alternative to mailing list, this very blog is.

Please bear in mind that all* ticket-related questions should be posted and asked in trac directly.

If you need mentors assistance please pingPing The act of sending a very small amount of data to an end point. Ping is used in computer science to illicit a response from a target server to test it’s connection. Ping is also a term used by Slack users to @ someone or send them a direct message (DM). Users might say something along the lines of “Ping me when the meeting starts.” your mentor in tracTrac Trac is the place where contributors create issues for bugs or feature requests much like GitHub.https://core.trac.wordpress.org/. too, same applies if help is needed from one of us.

Some of you mentioned that trainee’s couldn’t Cc anyone, true however person that has assigned ticket to you can.

Also note that Slack should not be used as a tool for speeding up the process, the place where we ask what happened to your reviewer, or that you have a bug and need someone to take a look and approve it in right away.

Faster reviews will fall into preferential treatment. (This does not apply if you have security, privacy or license issues and some case-by-case situations.)

Last but not least. We are still using our blog for ticket requests as well.

We are in transition phase and would like to say thanks to all for being so patient with us 🙂