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Originally by @mapk posted on Slack
The first user test on update-core.php:
Notes:
1. Great confirmation to the recent changes we’ve done.
2. She provides some alternate ideas on how to order the updates in the list: by importance, or by update release date.
3. One of my concerns was whether or not it was easy to identify the different types of updates now that they’re all included in the same list. She was able to find a “pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party” to update just fine once she realized they weren’t all plugins.
Also:
“It was a super easy update process”
“if this is the way it is, you should keep it and never gonna think about changing that”
This is another Shiny Updates user test focused on the pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party flowFlow Flow is the path of screens and interactions taken to accomplish a task. It’s an experience vector. Flow is also a feeling. It’s being unselfconscious and in the zone. Flow is what happens when difficulties are removed and you are freed to pursue an activity without forming intentions. You just do it.Flow is the actual user experience, in many ways. If you like, you can think of flow as a really comprehensive set of user stories. When you think about user flow, you’re thinking about exactly how a user will perform the tasks allowed by your product.Flow and Context
of Installing, Activating, Updating, and Deleting. I tried to be more specific with the questions so that we could push the user in the direction we needed them to go without allowing them to ‘discover’ their own way through. While I understand this request, I’m not entirely sure this is the best course of action. Even with specific instructions, the user still had trouble.
NOTES
2.22 – The user completely missed the ‘Activation’ task. My assumption is she considered ‘activation’ as part of the ‘installation’ process, or the fact that the plugin card doesn’t offer a way to ‘activate’ the plugin after install alludes to it not being a manual task. Or she just completely missed it.
3:05 – Rather than going to her list of installed plugins, she remains in the Plugin Dir and performs the update process from there by searching for the specific plugin I mentioned in the task. This caused a bit of confusion.
4:29 – It bothered her that the Updated icon and the Install Now icon were the same. I wonder if the Install Now icon should be something like a ‘download’ icon to help differentiate?
5:46 – When deleting a plugin with Shiny Updates installed, the deletion process still took her to the Bleak Screen of Sadness.
6:51 – After performing a bulk update on two plugins, an error appeared and no updates happened. She didn’t notice the Error Message at the top, nor did she initially notice the inline messages in the plugin rows themselves.
8:27 – The inline message in the plugin row after Updating the plugin still reads “Updating…” even though it’s done and should just read “Updated”.
9:18 – The green left border on the Updating message looked like the update only got so far. Because the message still reads “Updating…” she thinks that the dark green border is supposed to fill in as the updating process occurs.
CONCLUSION
I’m going to refine the tasks a bit more and work with @obenland to make sure the errors are resolved before creating more tests.
In preparation for proposing parts of Shiny Updates v2 to be included with WordPress 4.6, I assembled visual records of the various flows and interactions that the pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party touches.
There are six interactions across ten locations throughout the admin where plugins and themes can be installed/updated/deleted. I created two videos to illustrate the changes for the most common use cases on a single site: plugin install/bulk update/delete, theme install/update/delete. For multisiteMultisite Multisite is a WordPress feature which allows users to create a network of sites on a single WordPress installation. Available since WordPress version 3.0, Multisite is a continuation of WPMU or WordPress Multiuser project. WordPress MultiUser project was discontinued and its features were included into WordPress core.https://codex.wordpress.org/Create_A_Network. I took screenshots on mobile and for the actions that differ from single sites.
This one is a little harder to document in images since the theme (or plugin) disappears after the AYS message as soon as it’s deleted. See video above for delete animation.
Documented in above video, this is to show how it looks on mobile.
What struck me the most here was the amount of scrolling required, when a project had a few contributors, before I could actually read about the pluginPlugin A plugin is a piece of software containing a group of functions that can be added to a WordPress website. They can extend functionality or add new features to your WordPress websites. WordPress plugins are written in the PHP programming language and integrate seamlessly with WordPress. These can be free in the WordPress.org Plugin Directory https://wordpress.org/plugins/ or can be cost-based plugin from a third-party it self.
Other things to note that may not be obvious from the images;
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