The Test team patrols, curates, and tests the WordPress experience. We use a QA mindset to do visual records, using, observing, user research, manual testing, and user testing. We also document and triage top flows.
Editor, Media, iOS app: Can’t cancel stuck video uploads, iPhone 6+
Video uploads often get stuck. This gallery shows a session where I could not cancel a stuck upload.
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- This video seems to have finished uploading, but the uploading indicator has remained stuck for 10 minutes or so.
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- Buttons are blocked during the stuck upload.
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- Tapping Uploading… offers to cancel, but Yes is a noop. Tapping Yes does not cancel the upload. So, I force quit the WP app and start the app up again.
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- The app starts up with this warning. After tapping OK to dismiss. I’m presented with what looks like a successful upload. Perhaps the video uploaded after all. I preview to verify the video is intact.
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- Preview presents this. Heck with it, I’ll publish and hope for the best.